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Hollywood Kia

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.3
5,583 Reviews
Welcome to Hollywood Kia, Hollywood, FL Welcome to Hollywood Kia. Here, we proudly display the latest Kia models and are dedicated to providing exceptional customer service. We’re delighted to serve the community near our Hollywood, FL Kia dealership and we remain steadfast in our commitment to help with sales, service, financing and parts. If you’re in the market for a new Kia SUV or sedan, we’re your trusted Kia dealership in Hollywood, FL. Reach out to us today to explore how we can fulfill all your automotive needs.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 5,583 reviews

February 23, 2023

I enjoy the service your employees and your management staff take care of me very well my rating is it 10+ More

by Rodney paicely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Charles
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2023 -

Hollywood Kia responded

Thanks for your feedback on your recent visit to Hollywood Kia. I'm glad to hear that we were able to assist you and that you had such a positive experience. We hope you will continue to visit us for all of your vehicle needs! wecare@hollywoodkia.com

February 23, 2023

Everyone in the service department is very friendly. It’s nice that they always give you updates on the service being performed More

by RonnieB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Feb 24, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

February 23, 2023

Todo muy bien siempre hago El mantenimiento en Hollywood kia y la persona que me atiende esta bien capacitado More

by NOSABE1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2023 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

February 23, 2023

Jorge was excellent. Extremely detailed oriented. He was able to understand our specific needs and deliver. More

by JOEL_PIMENTEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
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Feb 24, 2023 -

Hollywood Kia responded

It's fantastic to hear that Jorge provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Hollywood Kia! wecare@hollywoodkia.com

February 23, 2023

Does not pay attention to what additional issues are mentioned during the initial arrival conversation about reasons for service. More

by MARDIJANE1169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2023 -

Hollywood Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. wecare@hollywoodkia.com

February 22, 2023

Service advisor Christopher Lopez is an excellent consultant, always make sure my car is in tip top shade making sure I'm in and out without the long waiting time. More

by ANFER714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2023 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that Christopher had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

February 22, 2023

Waited for more than 3 hours even with appointment it was the first service and the car had an issue with a tire and it wasn’t solved More

by Jerzson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tevin Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2023 -

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. wecare@hollywoodkia.com

February 22, 2023

Very professional staff, I felt each person was transparent with me. They gave me a great deal. More

by Marta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yair Bitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2023 -

Hollywood Kia responded

Thank you, Marta! It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Hollywood Kia! wecare@hollywoodkia.com

February 22, 2023

Good experiences so far for both of the vehicles we’ve bought at this dealership. More

by ADAMBAKERDC
Service Time
Recommend Dealer
Yes
Employees Worked With
Roylan Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2023 -

Hollywood Kia responded

Thank you so much for your kind words, Adam, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

February 22, 2023

Great team to work with. Salesman did an amazing job to make the deal possible and I walked away satisfied with my new car. More

by OLIVER18BRS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yair Bitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Emanuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Quintero
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Feb 23, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us, Oliver. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

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