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Hollywood Kia

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.3
5,573 Reviews
Welcome to Hollywood Kia, Hollywood, FL Welcome to Hollywood Kia. Here, we proudly display the latest Kia models and are dedicated to providing exceptional customer service. We’re delighted to serve the community near our Hollywood, FL Kia dealership and we remain steadfast in our commitment to help with sales, service, financing and parts. If you’re in the market for a new Kia SUV or sedan, we’re your trusted Kia dealership in Hollywood, FL. Reach out to us today to explore how we can fulfill all your automotive needs.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 5,573 reviews

March 10, 2023

Great service. Excellent customer service. Had help from the moment I walked in. I would definitely recommend to family members and friends who are looking for a ne More

by MARIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yair Bitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roylan Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Mar 13, 2023 -

Hollywood Kia responded

Maria, Here at Hollywood Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Roylan, Alex, and Yair, and it was a pleasure having you at the dealership. We appreciate your review! wecare@hollywoodkia.com

March 09, 2023

I was in dire need of an oil change I had an appointment but for a future visit and this past weekend there was an understanding manager who made it happen More

by BELLJASPER6
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

March 09, 2023

Jeffrey Valdes, my service advisor was very professional and helpful. He explained everything to me More

by ORLANdosip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdes
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Mar 10, 2023 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

March 09, 2023

Very efficient service with professionalism . Technician explain process and kept me updated on progress. Thank you Hollywood kia More

by HOWARD.SAMAROO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

March 09, 2023

Jesus provided excellent customer service and I also got the approval to change the weather strip on my car More

by SHAUNA4863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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Mar 10, 2023 -

Hollywood Kia responded

Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

March 09, 2023

Excellent service. Alex, our sales representative was really patient and helped me a lot deciding to buy the car. More

by MARIELAJIMENEZ83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ramos
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Mar 10, 2023 -

Hollywood Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

March 09, 2023

When I came to Kia to get my car service One guy told me I had to go down the street to jumbo. Then the other guy told me the reason why I have to go to Jumbo because I’ve never had my car serviced at Kia w More

by MR.JACK75
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t get any names
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Mar 13, 2023 -

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. wecare@hollywoodkia.com

March 08, 2023

Service technician Jesus Hernandez was very focused on my customer need. He was professional, courteous and knowledgeable of requested service. More

by gertpend7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Fernandez
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Mar 09, 2023 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

March 08, 2023

Always greeted professionally and courteously. It’s a convenient place and my car is always handled with care. The wait time is usually not more than 1 hour 1/2. More

by DIANACAPATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Hollywood Kia responded

Thank you so much for your kind words, Diana, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

March 07, 2023

I don't think I got a fair deal. Although I like the car. Hi interest rate and I guess,I rushed into buying it. Would not recommend this dealership to any friends More

by PIREZGERMAN3
Recommend Dealer
No
Employees Worked With
leo
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Mar 10, 2023 -

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. wecare@hollywoodkia.com

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