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Hollywood Kia

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.3
5,571 Reviews
Welcome to Hollywood Kia, Hollywood, FL Welcome to Hollywood Kia. Here, we proudly display the latest Kia models and are dedicated to providing exceptional customer service. We’re delighted to serve the community near our Hollywood, FL Kia dealership and we remain steadfast in our commitment to help with sales, service, financing and parts. If you’re in the market for a new Kia SUV or sedan, we’re your trusted Kia dealership in Hollywood, FL. Reach out to us today to explore how we can fulfill all your automotive needs.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 5,571 reviews

March 11, 2023

Initial price that I signed wasn’t the price that I was charged, that is mislead your customer More

by SYLVIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Valera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
FERNANDO DAVILA
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Ocasio
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2023 -

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Sylvia, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

March 11, 2023

Service was good and very quick. I was attended as soon as I stepped in and got the issue sorted within less than an hour! More

by AG.Amient
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdez
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Mar 13, 2023 -

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

March 11, 2023

I was told that I could move my monthly payments 10 days earlier or 10 day later from the date of purchase and it turns out its not true! More

by DANSOTO1
Recommend Dealer
No
Employees Worked With
Can't remember the names..sales person and the last person everyone deals with. I believe the finance person.
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Mar 16, 2023 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Dan, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. wecare@hollywoodkia.com

March 10, 2023

Roy was very helpful and treated us very special knowing what we were looking for . We left happy clients with our Kia More

by CAMI.FORERO
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roylan Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2023 -

Hollywood Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Hollywood Kia are glad to have you as a customer. wecare@hollywoodkia.com

March 10, 2023

Jesus service was amazing the waiting time was good & the car now is good thanks More

by JEFFRYB08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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Mar 13, 2023 -

Hollywood Kia responded

Jeffrey, Thanks for sharing your thoughts about your experience with Hollywood Kia. Jesus and our team appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

March 10, 2023

Everyone was helpful and friendly. It was a great experience. I would recommend to family and friends More

by MULLOA5925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Emanuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaneli Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Hollywood Kia responded

Here at Hollywood Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Sean, and it was a pleasure having you at the dealership. We appreciate your review! wecare@hollywoodkia.com

March 10, 2023

Love this dealership! !! Friendly and wonderful staff. Will recommend this dealership to any in need of a car More

by LIANIEPIERRE95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alain Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikhael Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Hollywood Kia responded

Lianie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

March 10, 2023

Terrible, all around bad customer service, nothing about this dealer is good. The attitude of the workers and managers. Its upsetting I really do like Kia cars but definitely my last time going to this deal More

by Ileana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
FERNANDO DAVILA
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2023 -

Hollywood Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. wecare@hollywoodkia.com

March 10, 2023

Great service. Excellent customer service. Had help from the moment I walked in. I would definitely recommend to family members and friends who are looking for a ne More

by MARIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yair Bitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roylan Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Mar 13, 2023 -

Hollywood Kia responded

Maria, Here at Hollywood Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Roylan, Alex, and Yair, and it was a pleasure having you at the dealership. We appreciate your review! wecare@hollywoodkia.com

March 09, 2023

I was in dire need of an oil change I had an appointment but for a future visit and this past weekend there was an understanding manager who made it happen More

by BELLJASPER6
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

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