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Hollywood Kia

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.4
5,248 Reviews
Welcome to Hollywood Kia, Hollywood, FL Welcome to Hollywood Kia. Here, we proudly display the latest Kia models and are dedicated to providing exceptional customer service. We’re delighted to serve the community near our Hollywood, FL Kia dealership and we remain steadfast in our commitment to help with sales, service, financing and parts. If you’re in the market for a new Kia SUV or sedan, we’re your trusted Kia dealership in Hollywood, FL. Reach out to us today to explore how we can fulfill all your automotive needs.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 5,248 reviews

December 14, 2022

The service from Kia was 5 star service. I highly recommend Carlton Hargrove. My next car will also be a Kia. More

by HOUSEMOMM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlton Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2022 -

Hollywood Kia responded

Thanks for sharing about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

December 14, 2022

Very professional and courteous. Always done early and does exactly what is promised and answers all questions More

by DAVE.RAMBHAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2022 -

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Dave, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

December 14, 2022

Chris Lopez is always so nice and polite to me and my family and always greet me with a big smile. Chris always take care of me and family in a timely matter. More

by Peters305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

December 14, 2022

My service rep Christ was very helpful and efficient. The overall service was great! The waiting time was very quick. More

by ALVAREZGOVEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2022 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

December 13, 2022

Very pleased with the service everyone was courteous explanation for service was very understandable good staff More

by Cbrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdez
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Dec 13, 2022 -

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

December 13, 2022

Absolutely horrible service. Minor issue with the newly purchased car, waiting for over a week. The customer service person promises to call back however the service person never More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service person is not listed Hesus
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Dec 16, 2022 -

Hollywood Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, Andrea, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. wecare@hollywoodkia.com

Dec 16, 2022 -

Andrea responded

That is very nice that you responded to my review with so much care, however your service manager along with sales manager are unreachable and irresponsive still. Even over the emails. Thankfully we finally got the car back and will never return to your location. Improve your employees communication and responsibility and you will be fine. Have a great day!

December 10, 2022

hi service was great and Evin was a very good host - helped very much yx More

by 290699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Hollywood Kia responded

Thanks for sharing about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

December 10, 2022

Somehow they schedule me appointment. It wasn’t on the books when I showed up I had to sit there and wait they were not able to Uber me. they did not put a sticker inside my car to notify More

by Emachado57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Valera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
FERNANDO DAVILA
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Ocasio
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2022 -

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

December 09, 2022

Hollywood Kia is a grest dealer. We will receive fair, honest an competitive prices.Thank you!!!! More

by Veronica Nunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stenven Morales - Leo Gutierrez
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Dec 09, 2022 -

Hollywood Kia responded

Veronica, thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

December 09, 2022

Perfect! !! Helped me get exactly what I need! I would most definitely recommend going to Hollywood Kia! More

by ANISLEYDIS1116
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yair Bitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samir
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Dec 12, 2022 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

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