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Hollywood Kia

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.4
5,239 Reviews
Welcome to Hollywood Kia, Hollywood, FL Welcome to Hollywood Kia. Here, we proudly display the latest Kia models and are dedicated to providing exceptional customer service. We’re delighted to serve the community near our Hollywood, FL Kia dealership and we remain steadfast in our commitment to help with sales, service, financing and parts. If you’re in the market for a new Kia SUV or sedan, we’re your trusted Kia dealership in Hollywood, FL. Reach out to us today to explore how we can fulfill all your automotive needs.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 5,239 reviews

December 18, 2022

I would stay away from this KIA dealer. Here's why, I called for a lease price which they gave me. Then I asked for the money factor (interest rate) and the residual value (how much the car More

by julio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mitchell Loszynski
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Julio, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. wecare@hollywoodkia.com

Dec 21, 2022 -

julio responded

Just send me the quote with the full details as I requested, you have my contact info.

December 18, 2022

Brand new vehicle delivered out of alignment. Service center adjusted but still not 100% fixed More

by JACKBRUCE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evan Kendra
Report | Print
Dec 19, 2022 -

Hollywood Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

Dec 21, 2022 -

JACKBRUCE8 responded

I sent a response to wecare@hollywood.com with my phone and email information but I never heard back from them.

December 18, 2022

Service is always swift and they young lady at customer service desk was extremely nice More

by CLEO789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember young man’s name
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Dec 18, 2022 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

December 18, 2022

A very predictable and trouble-free experience with absolutely no surprises. I certainly recommend them. More

by ARUNCK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Henry March
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaneli Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2022 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

December 18, 2022

The fiancé guy was the worst. Because he lied to me and my family and didn’t let us see our paper work. More

by JSFLEMING19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Emanuel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2022 -

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. wecare@hollywoodkia.com

December 18, 2022

Very attentive to your needs and have great deals on their cars. Everything was done in a timely manner, great people! More

by Daniella DaMota
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando, Steve
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Dec 19, 2022 -

Hollywood Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Hollywood Kia are glad to have you as a customer. wecare@hollywoodkia.com

December 17, 2022

The only reason I come to this dealer is because i purchased my car from there. Unfortunately, my warranty is limited to this location. More

by DJeune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2022 -

Hollywood Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. . wecare@hollywoodkia.com

December 17, 2022

Always amazing customer service with Advisor Chris Lopez. Professional, considerate and time efficient. I’m happy to always go back and deal with Chris Lopez every time More

by MFRANCIS09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2022 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

December 17, 2022

Service was awesome … my sales guy Jorge was exceptional as well as Nr Robert in finance More

by TROYD71
Recommend Dealer
Yes
Employees Worked With
Jorge
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Dec 18, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jorge delivered such a great experience! wecare@hollywoodkia.com

December 17, 2022

Jack was very helpfull and knowledgeable about the whole process. Don't know who Yair bitton is I never met them More

by Kenneth ord
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yair Bitton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in finance was also helpful in explaining the process
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Dec 18, 2022 -

Hollywood Kia responded

Thank you so much for your kind words, Kenneth, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

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