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Hollywood Kia

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.4
5,248 Reviews
Welcome to Hollywood Kia, Hollywood, FL Welcome to Hollywood Kia. Here, we proudly display the latest Kia models and are dedicated to providing exceptional customer service. We’re delighted to serve the community near our Hollywood, FL Kia dealership and we remain steadfast in our commitment to help with sales, service, financing and parts. If you’re in the market for a new Kia SUV or sedan, we’re your trusted Kia dealership in Hollywood, FL. Reach out to us today to explore how we can fulfill all your automotive needs.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 5,249 reviews

February 09, 2023

Very satisfied. As always friendly staff, quick service and informative whenever I ask a question or have a concern. More

by SHENYREYES79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2023 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help. wecare@hollywoodkia.com

February 08, 2023

Kermit is the go too man! He kept me inform ed through the entire process More

by SBARR1960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Loszynski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kermitt Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2023 -

Hollywood Kia responded

Thank you for your review and kind feedback for Kermitt. Please don't hesitate to reach out to us directly if you have any questions or concerns, we are always happy to help. We appreciate your business and hope to see you again! wecare@hollywoodkia.com

February 08, 2023

Great, Great, Great. .. Jessica Charles and Kermit Graham Are the perfect one two punch. They are knowledgeable, friendly, professional and always listening to our needs a More

by JDVAZ35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kermitt Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jessica and Kermitt, and we look forward to working with you again. wecare@hollywoodkia.com

February 08, 2023

Great experience, very informative and helpful. Frances was great and did her best. Our finance guy was very good as well. More

by LATOYAJAMES03
Recommend Dealer
Yes
Employees Worked With
Frances
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Feb 08, 2023 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that Frances had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

February 08, 2023

The guy that helped me was nice. But, it's not right to customers buying pre owned cars are told they get 1 complimery oil change when that's NOT TRUE! That's only told to customers More

by octaviacogdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2023 -

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. wecare@hollywoodkia.com

February 08, 2023

Fast and reliable service. I was surprised the return time on my service. Great work! More

by ESPI3999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2023 -

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

February 07, 2023

Excellent service from the staff, they were helpful on what I need, specially Jorge, Nico and Ernesto More

by Erika Ruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge, Nico
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Feb 08, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us, Erika. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

February 07, 2023

I went to see a 2020 Dodge Ram 1500 advertised at $ 26,991. I agreed to purchase the truck at $ 26,991. The contract was sent to me via email. The contract state that the price was $29,995. I questione More

by pcpc
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Rick Gonzales
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Feb 11, 2023 -

Hollywood Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

February 07, 2023

Carlton and Steven made everything smooth and easy! Great service and great people at Hollywood Kia! More

by WILLIAMS_876
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlton Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Morales
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Feb 08, 2023 -

Hollywood Kia responded

Here at Hollywood Kia, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! wecare@hollywoodkia.com

February 06, 2023

Not pleased with the fact they didn’t have the vehicle I was supposed to try out. Found the business to be very unorganized. Finance department was very unpleasant. More

by DIANAVALBUENAMIAI
Finance Experience
Recommend Dealer
No
Employees Worked With
Yaneli Vargas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2023 -

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. wecare@hollywoodkia.com

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