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Hollywood Kia
Hollywood, FL
7,228 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,228 reviews
December 27, 2025
Everyone in the dealership were super friendly, super helpful and it was very clean. Everyone at the dealership was super friendly, welcoming, and very helpful throughout the entire process. The dealersh helpful and it was very clean. Everyone at the dealership was super friendly, welcoming, and very helpful throughout the entire process. The dealership itself was very clean and well organized, which made the experience even more comfortable. The person who helped me, Felipe, was especially great—he was knowledgeable, patient, and made sure all of my questions were answered. Overall, it was a really positive experience. More
by EMAGARIN2
Verified CustomerEmployees Worked With
Felipe Bocangel
December 27, 2025
Better communication is needed, being put on hold for extended periods of time and no one comes back to the point of hanging up after 5+ minutes only to hang up and call again and still left holding is n extended periods of time and no one comes back to the point of hanging up after 5+ minutes only to hang up and call again and still left holding is not good. More common courtesy is needed More
by PAMELASPATRICK
December 26, 2025
Having worked as a car salesperson myself, I’m very familiar with how dealerships operate, and I naturally compare my experience to both my former dealership and others. Unfortunately, this was by far familiar with how dealerships operate, and I naturally compare my experience to both my former dealership and others. Unfortunately, this was by far the worst car-buying experience I’ve had. The only thing that was actually completed prior to our arrival was that the vehicle had a full tank of gas. Everything else was empty promises. The car had visible scratches—scratches that would have been impossible for anyone to miss—yet both salespeople I worked with either overlooked them or hoped they would go unnoticed. I had to point them out multiple times, and they were not addressed until after the deal was finalized and after we had already spent hours at the dealership. Most of this was supposed to have been taken care of before we arrived. The pricing was agreed upon over the phone, the down payment was taken over the phone, and the credit application was completed the day before. Despite all of that, we essentially had to redo the entire deal once we arrived, wasting our entire day. On top of that, a $75 fee was added to the down payment without prior disclosure. Even during the F&I process, there was unnecessary back-and-forth due to the sales team not completing their part ahead of time. I fully understand that this is a volume dealership—I worked at one myself—but at our dealership, customer service was everything. There were no surprises, no last-minute issues, and it was everyone’s responsibility to ensure the customer left happy and confident, ultimately earning a five-star review. My overall impression here was that no one truly cared about the customer experience. That may simply be the unfortunate reality of doing business in South Florida, but it does not make this experience acceptable. More
by lhilltun
December 26, 2025
Very understanding and helpful in an unexpected repair to be assessed and then repaired Truly helpful in resolving it on a timely basis , service person Jason Raffo was the Best. be assessed and then repaired Truly helpful in resolving it on a timely basis , service person Jason Raffo was the Best. More
by pcakes
Employees Worked With
Jason Raffo
December 25, 2025
I am satisfied with the service from the service department when I had my car recently there department when I had my car recently there More
by SALESSCOTTDAVIS
December 25, 2025
I am satisfied with the service from the service department when I had my car recently there department when I had my car recently there More
by SALESSCOTTDAVIS
