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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,412 Reviews
Call Service Center (954) 342-5120

1,412 Reviews of Hollywood Chrysler Jeep - Service Center

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March 23, 2022

My service advisor went above and beyond and keeping me informed over the two-day. Why my Chrysler 300 was being repaired. More

by COASTALC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Report | Print
Mar 23, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 23, 2022

All of the employees were extremely professional and polite and extremely knowledgeable about their products and services offered at their dealership More

by markinchelsea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Burdge , Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
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Mar 23, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 23, 2022

Clean & professional…as a woman I don’t real care for dealing with car issues no matter how small so I did appreciate being treating as a regular customer More

by u2rbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I don’t remember the names
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Mar 23, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 23, 2022

Hollywood Chrysler Jeep customer service is to notch! I've brought my last three vehicles here for service and have always been satisfied. More

by BECK222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
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Mar 24, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 23, 2022

It took 2 hrs to get an oil change. Cashier and other personnel lacked professionalism. More

by PAULA.A.SIERRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moody was good.
Report | Print
Mar 23, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for your feedback, Paula. We have forwarded your information to our service leaders who will be contacting you directly to ensure your satisfaction. All the best.

March 22, 2022

The staff is Very professional and the waiting area is comfy and clean. The wait was long. More

by lebrown34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Report | Print
Mar 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 22, 2022

The service was quick and easy. I used the express lube service and they were kind and efficient. More

by snfsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Report | Print
Mar 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 22, 2022

The Express service advertises approximately 30 minutes. I called ahead to see how busy they were but that department did not answer. When I got there about 11:30 AM I was told it would be at least 2 hrs ti More

by Reynold Stein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Mar 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for bringing this to our attention, Reynold. We have forwarded your information to our service leaders who will be contacting you directly to ensure your satisfaction. All the best.

March 22, 2022

Exceptional service and professionalism exhibited from start to finish. No pressure sales made the purchase process a pleasure. More

by KARLA.O.WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Garcia
Report | Print
Mar 23, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 22, 2022

I was told I would get 3 complementary oil changes, and that was a lie. More

by COURTNEYGREENE5290
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Hernandez
Report | Print
Mar 23, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention, Courtney. Your information has been forwarded to our service team who will ensure your satisfaction. Be well.

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