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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

4.0
1,252 Reviews

1,252 Reviews of Hollywood Chrysler Jeep - Service Center

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February 08, 2022

They put a new car bolts which I don't even know I loss very good services oil change tire rotation More

by jiselt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Garcia
Feb 09, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 07, 2022

Been doing business with them for 33 years, have been very happy with the service and the people More

by jmccuen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle
Feb 07, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 07, 2022

I took my truck in for an oil leak Bill Garcia who handled the claim through my extended warranty it took long to fix the problem but it was out of his control as the warranty had to send and inspecto More

by ABOR984910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Feb 07, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your feedback. We have forwarded everything over to our service leaders for review so this is not missed in the future. Thank you and have a great day!

February 06, 2022

I asked the service (rep) three times how much does it cost for an oil change and he continued to put me off about the price and proceeded to change oil the oil. That’s very unprofessional. More

by fedexfrieght2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Kieler
Feb 07, 2022 -

Hollywood Chrysler Jeep responded

Thank you once again for your feedback. If you are unable to provide us with your contact information, we are not able to assist you. If you would like us to reach out to you directly to help you, please provide us with your full name, contact information, and nature of any concerns to social@hollywoodcj.com or reply directly to this review. Hope to hear back from you soon.

February 05, 2022

Horrible service my battery bad w 10.000 miles less one years old they are fixing 10 days More

by povlen1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Morla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (povlen1955). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. Hope to hear back from you soon.

February 04, 2022

I really appreciate Bill and Melissa. They always make me feel taken care of and like I can trust the dealership and company to keep me and my car in good hands. I feel Confident in my investment and they h More

by carlymeier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Garcia
Feb 05, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 03, 2022

Service staff is great and fast. They are efficient and patient. Dealer is clean and it is in good condition More

by DIANACPMB07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruth, Jose Hernandez
Feb 03, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 03, 2022

The servicemen were efficient and polite. I got in quickly, my new wiper blades were attached and I was on my way after payment. More

by SNICKTIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know their names
Feb 03, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 01, 2022

Service was terrible. They were very rude. I would never ever return to this dealership. No customer service at all. More

by claire.norris
Customer Service
Recommend Dealer
No
Employees Worked With
Steven Ruth
Feb 01, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for bringing this to our attention, Claire. We do apologize that you did not receive the top level of customer service that we pride ourselves on. We have included your information and feedback to our service leaders who will be reaching out to you for more information about your experience. Thank you again and have a great day!

January 31, 2022

This dealership did a very good job repairing my car . I satisfied with body and paint work. More

by jeh6705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerri Evans
Jan 31, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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