Hollywood Chrysler Jeep - Service Center

Service was OK. I did make an appointment thinking it was going to be faster and I only got my car at The end of the day. The issue was I did not have a ride back and the shuttle was out of order so I guess going to be faster and I only got my car at The end of the day. The issue was I did not have a ride back and the shuttle was out of order so I guess I was a little disappointed More

I had my Jeep there for the first time to have bodywork done, Albert was amazing and kept me informed the entire time of the way, he went above and beyond to make sure we knew that everything was done righ done, Albert was amazing and kept me informed the entire time of the way, he went above and beyond to make sure we knew that everything was done right, I didn’t purchase my vehicle there but I would more than likely make the switch based on this great experience. More

A very easy experience. I was properly greeted in a professional and courteous manner. My wait was short and the work was satisfactory completed. professional and courteous manner. My wait was short and the work was satisfactory completed. More

Great costumer service and very helpful . They made the calls that needed to be made and I got my car back in top shape calls that needed to be made and I got my car back in top shape More

I had to change my thermostat and the housing. First quote was $300-$500. The day I brought my car in, the quote changed to $300-$600…. I left my car there on a Friday at 8am and I told them that if the quote was $300-$500. The day I brought my car in, the quote changed to $300-$600…. I left my car there on a Friday at 8am and I told them that if they don’t have time to fix it the same day, I would rather bring it in a different day since I needed my car to drive to work. They were supposed to call and let me know if they had time to fix it or not, which they never did… on Monday I called them and they haven’t even started working on it. The new quote was $920!!! I told them no and went to pick my car up. The service advisor I dropped my car off with got fired apparently. I had multiple people tell me he no longer worked there. I ended up spending $176 for the diagnosis… took my car to a mechanic and he charged me $400 to fix the car for me. Also… on the diagnosis paper that they gave me, it says my car has a recall, but they never told me anything about that. EXTREMELY DISAPPOINTED and DISSATISFIED. More

It’s close by I can see them do the work and I can speak to them or they can speak to me when I’m sitting by other to them or they can speak to me when I’m sitting by other More

Great service very happy with the service I got from this location, I would definitely come back location, I would definitely come back More

This location really has turned around and provided better service over the years. When I came to get service this time, I literally was on and out within 30 minutes. Awesome! better service over the years. When I came to get service this time, I literally was on and out within 30 minutes. Awesome! More

Bill is great, communication is on point. Best place to get service!! All services will be done here from now on. get service!! All services will be done here from now on. More

Use the chat function and could not get a ext day service appointment. I was going out of town and had to get it right away. The. The service manager emailed me and told me about Express. And I was service appointment. I was going out of town and had to get it right away. The. The service manager emailed me and told me about Express. And I was able to get my car in at 7 the next morning. Great service. More