Hollywood Chrysler Jeep - Service Center
Hollywood, FL
1,414 Reviews of Hollywood Chrysler Jeep - Service Center
Worse experience ever, plus they charged me 1600 gor a rental car when it was supposed to be covered by the warranty. They kept my car for over two months I had to call them in order to get information ot rental car when it was supposed to be covered by the warranty. They kept my car for over two months I had to call them in order to get information otherwise nothing.... I asked about the rental and they said everything was covered so after a couple of days after i got my car ENTERPRISE CHARGED my CC i called and the only response I got from the upset agent was that i sing for that. Of course contact the dealer and they said they don't know nothing..... The funny thing is that i lose 1600 and nobody knows why 😡 so no I won't recommend this place at all.. More
Zero communication from the service advisor! Charged me nearly $200 to fix something that was supposed to be covered under the warranty! I will never again purchase an extended warranty, and wi Charged me nearly $200 to fix something that was supposed to be covered under the warranty! I will never again purchase an extended warranty, and will definitely never buy another Ram or anything from this dealership! More
Friendly and quick service provided. My car was in and out less than 2 hours tops. My car was in and out less than 2 hours tops. More
Need to update the appointment vs fix your car. If you are making an appointment you expect your car to begin service soon after. This new policy of the appt is “only to talk to the service advisor If you are making an appointment you expect your car to begin service soon after. This new policy of the appt is “only to talk to the service advisors” is very bad. Of the shop is busy great. Stop taking appointments until you are able to fix cars. More
Great experience! Hensley guided me through the entire process, explaining and answering my concerns along the way. Thank you for making this a quick and convenient pr Hensley guided me through the entire process, explaining and answering my concerns along the way. Thank you for making this a quick and convenient process. More