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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

4.0
1,257 Reviews

1,257 Reviews of Hollywood Chrysler Jeep - Service Center

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March 07, 2022

They used the wrong oil even though I wrote and asked for synthetic. Now I have to go back and waste MY time to get it changed More

by MATTHEWHAYES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Quick change not listed
Mar 07, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention, Matthew. Please know that we have forwarded your information to our service leaders who will be contacting you directly to assist you. Be well.

March 07, 2022

Very good service special from the adviser mr José . Was very clear and profesional . I was very happy More

by imoshkovitz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Mar 07, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 07, 2022

Good customer service! The service is very fast and the technicians are fully trained and ready More

by JOSEPHCLAUDEL
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Mar 07, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 06, 2022

Hollywood Chrysler Jeep provided me with great customer service when I took my car to get service. More

by KAYJAY305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hensly
Mar 07, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 05, 2022

Bill Garcia in the service department is a profesional and George the technician makes the difference with his mechanical skills More

by gilbert gomez
Recommend Dealer
Yes
Employees Worked With
George , the best technician that you have , Bill Garcia
Mar 05, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 05, 2022

I had mistakenly let my last oil change on my contract expire. When Rick found out that I was disappointed he promised to make it up to me and offered me a free oil change on my next visit. It's people li More

by GARDNERFAYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Mar 07, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 05, 2022

Very professional and answer all your questions. Make you feel comfortable and trustworthy. I really like the outside waiting so you can view car being serviced. More

by byron_33025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Mar 07, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 04, 2022

The new team this is the best in Hollywood Jeep. Asm/Service Lane Manager William Garcia. Thank you. More

by peterushansky
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Garcia
Mar 05, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 04, 2022

My review last time was not good at all. This time was much different because I was dealing with Bill Garcia. He kept the lines of communication open at all times and Robbie did a great job More

by KIMBRESLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie , Bill Garcia
Mar 05, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

March 03, 2022

My last visit there was a quick and efficient process. I waited under one hour More

by CHRIS.MITCHELL078
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greeter was very friendly
Mar 04, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response, Chris! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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