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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,572 Reviews

1,572 Reviews of Hollywood Chrysler Jeep - Service Center

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June 06, 2022

Service provider Joey was great. He helped make sure all of the repairs on my car was completed and was overall extremely helpful. More

by jdix18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey, Beatriz Jimenez
Jun 06, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 06, 2022

They were friendly only thing is I wait for an oil change 1 hour and a half. 🤷🏻‍♀️ More

by YGONZALEZ340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They didn’t tell me who they were
Jun 06, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 06, 2022

One person kept this from being a greater experience . Hope you train your reps in customer courtesy More

by realdday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Known by Rick, Rick Ogle
Jun 06, 2022 -

Hollywood Chrysler Jeep responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 06, 2022

Jose is the best guy! This is the second time I have used him and he always helps me with my problem immediately. More

by albertfrolov2709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Jun 06, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 05, 2022

Fast Service and I don't have to wait in a long line. Very accomodating crew. More

by vanfleetdulce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez, Bill Garcia
Jun 06, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 03, 2022

The Service advisor took the time to explain to me what was wrong with my vehicle and also what other service that was needed More

by TERRANCE167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Marcusky
Jun 03, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 03, 2022

Jenna and Dennis were great. Got in and out in a timely manner.manera. thank you. More

by RDRESZER001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle, Bill Garcia
Jun 03, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 03, 2022

They were, prompt, professional, and very personable. Overall, it was an excellent dealship experience for me. More

by wknott3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Marcusky
Jun 03, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Jun 05, 2022 -

wknott3 responded

We came here from another service center specifically to continue receiving the stellar support and service provided by our Service Advisor, Helen Marcusky. Helen does not ever disappoint and, to date, neither has Hollywood Chrysler Jeep.

June 03, 2022

Following up from my last review. ..Rick the director worked with me and he helped me take care part of the rental and offered free oil change next time I come.. im a customer that com More

by MHIDALGO324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brain The Mechanic pass a 5 star on him please, Jose Hernandez
Jun 03, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your contribution. Good day.

June 03, 2022

Very polite, respected our requests, our jeep was serviced in a very speedy manner, and we’re not made to wait all day, unlike other other Jeep dealers make you do. They went beyond by vacuuming our More

by gayleneps34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 03, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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