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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,412 Reviews

1,412 Reviews of Hollywood Chrysler Jeep - Service Center

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April 15, 2022

Joey is the man him and his mechanics took good care of me! I wouldn’t take my car to any one else… More

by Ty1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Apr 15, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 14, 2022

Great customer service professional service friendly knowledgeable associates and mechanics best auto shop I’ve ever experienced More

by Corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raheem Kamrudeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sundack, Steven Ruth, Bill Garcia
Apr 14, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 14, 2022

Friendly, professional and knowledgeable. Great customer service.I would definitely recommend there service to anyone More

by BRUCEBLACK04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Prestia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 14, 2022

Disappointed, very poor costumer service. I took my car for a regular 3,500 miles oil change and inspection as I have been doing for the last 10 year with my 2 jeeps (wrangler & wagoneer) U More

by JSANJUANBENITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Bassuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie , Albert Maseth
Apr 19, 2022 -

Hollywood Chrysler Jeep responded

The feedback from the experience that you provide is invaluable to us as an organization, Juan. With that in mind, our service leaders are eager to connect with you to assist in correcting any discrepancies. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon and will be happy to ensure your satisfaction.

April 14, 2022

My first time using the “fastlane” oil change service and it was great! I came in Saturday mid morning and was done in less then an hour with no appointment! More

by RYAN-1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Kieler
Apr 14, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 14, 2022

Excellent overall experience Super fast service was in and out in less than one hour More

by Beachbunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 14, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 14, 2022

Great! Fast and friendly. Highly recommend. Ask for Jena Carr. Custer service is alive and well at Hollywood Chrysler Jeep!!! More

by mrobinson_77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jena Carr
Apr 14, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

April 14, 2022

In and out. Professional and attentive. Pleased and happy with this dealership. Confident in service More

by ambers-escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle, Michael Sundack, Bill Garcia
Apr 14, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 14, 2022

The oil change department was good and Jose was very courteous and helpful but I don't feel the same and lately been having a hard time with the service department. I have an extended warranty that I bo More

by ANNETTECORDERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
José oil change department
Apr 15, 2022 -

Hollywood Chrysler Jeep responded

The feedback from the experience that you provide is invaluable to us as an organization, Annette. With that in mind, our service leaders are eager to connect with you to assist in correcting any discrepancies. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon and will be happy to ensure your satisfaction.

April 13, 2022

I was looking for a place to have my oil and filter change before returning back home to Massachusetts. I passed by Hollywood Chrysler Jeep. Having a 2019 Dodge Charger with a Hemi engine I went back More

by badgeone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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