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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,412 Reviews

1,412 Reviews of Hollywood Chrysler Jeep - Service Center

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April 18, 2022

Always good service. Service advisor is very professional. I highly recommend Hollywood Chrysler Jeep service team! More

by rdadvise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle, Jose Hernandez
Apr 18, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 18, 2022

Communication is very poor. Never received additional texts, calls or email as to status or adjustment to cost. Received a response from an Executive. Went over every specif More

by Lgoehrig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know name. No name tag.
Apr 18, 2022 -

Hollywood Chrysler Jeep responded

We appreciate your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 18, 2022

I was kept informed and the service advisor was prompt and professional. Service was rapid. I appreciated that. More

by Gassdou@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Castro
Apr 18, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 18, 2022

Excelent services, all the personal were super professionals and the services was take more the one hour More

by cdflorespozo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Anderson
Apr 19, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 18, 2022

Dealership has taken care of everything I've needed with my Jeep including routine maintenance an recall defects. They have been extremely professional and communicative, especially Joey and Bill in the ser More

by JDONAHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Bassuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bought Jeep from Peter 6 years ago. Not sure of the name of service rep., Bill Garcia
Apr 18, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 17, 2022

In short, the Wrangler that I took in is the same or worse shape when it came out. And my wallet is $3600 lighter. Not sure why I keep getting asked to review this “service.” I was quoted one price th More

by t_barnhorst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joey Burge, , Rick Ogle
Apr 18, 2022 -

Hollywood Chrysler Jeep responded

We greatly appreciate your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 16, 2022

I did my first oil change on my JGC-L, went to the express oil change section it was nice. The wait was a bit long 2.5 hrs but everything was good. The guy explained everything to me, he was very meti More

by ibob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Apr 16, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 16, 2022

Mr Jose Hernandez was very profesional and courtesy and solve my situation faster, and my car was ready on time More

by victoemmic
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Apr 16, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 15, 2022

Had red carpet treatment by Joey. Car was taken into the shop immediately and it was completed as promised. A job well done. More

by doccigar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Apr 15, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

April 15, 2022

They got me in and got me out for oil change and tires rotation They new I had to go to work, very nice! More

by paulagracikrodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hensley
Apr 15, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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