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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,377 Reviews

1,377 Reviews of Hollywood Chrysler Jeep - Service Center

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April 08, 2022

Joey was awesome great customer service he helped me with my Dodge Charger 21. That's the man to go to More

by stanleypierre331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Apr 08, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 07, 2022

Awesome service, Hensley was so kind and accommodating, he helped me out on my first oil change process. I went into Express lane and all service men did a quick and efficient job. Thank you so much!! More

by glencoe2633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hensley , Jose Hernandez
Apr 07, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 07, 2022

Had a recall on Jeep Wrangler and they got me in and out in less than 2 hours. Staff was friendly and helpful More

by RBAILEY204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Apr 07, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 07, 2022

Handled the required repair fairly quickly. Was more expensive than expected. However, communications was fairly decently handled. More

by OLSENTIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Apr 07, 2022 -

Hollywood Chrysler Jeep responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 07, 2022

Great service. Staff is very nice and everything was completed very quickly. Will recommend to friends. More

by gina.vancol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Apr 08, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 07, 2022

Buena atención al público pero falto mas información sobre el daño que le pasaba a mi jeep. More

by Ana Maria Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Apr 08, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 06, 2022

Worst customer service I have ever seen . My car was in your shop for 6 weeks . I was told twice it was ready when I hit there .. oops not ready . You’d think after having my car for six week More

by RIKIGALBUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Garcia
Apr 06, 2022 -

Hollywood Chrysler Jeep responded

We appreciate your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. We hope to hear back from you soon.

April 06, 2022

Jose was very professional, treated me very well, with respect and resolved my car problems More

by bryanvera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Apr 06, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 06, 2022

Joey was excellent! He helped with my jeep when it was stuck in a parking garage. Very helpful and down to earth. More

by Yaseen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Apr 06, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 06, 2022

They over inflated my tires and when i drove back to cocoa Beach the center of my tires were gone. More

by jonhunter45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure have to look at paperwork
Apr 06, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your feedback, Jon. Our service leaders have your information and will be ensuring your satisfaction with us. Be well.

Apr 06, 2022 -

jonhunter45 responded

Hopefully we can make it right

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