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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

4.0
1,260 Reviews

1,260 Reviews of Hollywood Chrysler Jeep - Service Center

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March 28, 2022

Over priced and very pushy on the upsales and 3rd request for me to leave a review More

by davidealonbardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kerri Evans
Mar 28, 2022 -

Hollywood Chrysler Jeep responded

We thank you for your contribution and your feedback has been shared with our leadership team. Be well.

March 28, 2022

Friendly and quick service provided. My car was in and out less than 2 hours tops. More

by DoctorVee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier at checkout was phenomenal , Steven Ruth, Bill Garcia
Mar 28, 2022 -

Hollywood Chrysler Jeep responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 28, 2022

Services very fast and direct and answered all my questions also had available supplies for service More

by G.EDWARDS70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle, Michael Sundack
Mar 28, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 28, 2022

Need to update the appointment vs fix your car. If you are making an appointment you expect your car to begin service soon after. This new policy of the appt is “only to talk to the service advisor More

by jayson.gauthier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle, Bill Garcia
Mar 28, 2022 -

Hollywood Chrysler Jeep responded

Thank you, Jayson. Your contribution has been forwarded to our service leaders for review. All the best.

March 26, 2022

Samantha on the phone was very pleasant and Brandon and Dennis were super helpful in service! More

by SSLEARTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valeria Ricoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raheem Kamrudeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Samantha Stone, Dylan Kieler
Mar 26, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 26, 2022

Great experience! Hensley guided me through the entire process, explaining and answering my concerns along the way. Thank you for making this a quick and convenient pr More

by dcoronato2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hensley
Mar 26, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 26, 2022

Gréât service, estimation cost respected, creew with excellent attitude, i recommand this dealer to everyone More

by Jessy Tremblay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Mar 26, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 26, 2022

Slow, ineffective, rude customer service! Over priced! Nasty Service Adviser. Took 2 days to do the work! They had finished in 1 day, but kept my car hostage! More

by MICROBATTERYWHOLESALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Hernandez
Mar 26, 2022 -

Hollywood Chrysler Jeep responded

Thank you. In order for our service leaders to reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. We hope to hear back from you soon.

March 25, 2022

Excelente service and I recommend to my friends and family will come back next time For sure More

by monicapadilla51@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sundack
Mar 25, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 24, 2022

Hensley exhibited exceptional customer service skills. Not only did he ensure my car was serviced quickly after he noticed i had been waiting, he assisted me with purchasing my tires and even followed up More

by eyecsulli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hensley Bennett
Mar 24, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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