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Hollywood Chrysler Jeep - Service Center
Hollywood, FL
1,432 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,432 Reviews of Hollywood Chrysler Jeep - Service Center
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November 19, 2024
The service department did not treat me properly. You never knew what to expect. Delays and excuses were unbelievable. I have no plans to return to the dealership. My recommendation would be for anyo You never knew what to expect. Delays and excuses were unbelievable. I have no plans to return to the dealership. My recommendation would be for anyone of sound mind to stay away from Hollywood Chrysler Jeep. Sincerely Simon Feldstein More
by SIMONFELDSTEIN
Verified CustomerEmployees Worked With
November 16, 2024
The Express is truly a convenience to those of us who work 9-5 during the week. The service providers are very professional and friendly. I especially would like to thank my advisor today, Deuce. Mo work 9-5 during the week. The service providers are very professional and friendly. I especially would like to thank my advisor today, Deuce. Most Appreciative, Edie Brazzel More
by E.BRAZZEL
Employees Worked With
Deuce
November 15, 2024
The Dealership Was Bery Precise And Convenient. They Also Did Nice A Service To My Car. Very Professional! They Also Did Nice A Service To My Car. Very Professional! More
by ahmadhall1989
Employees Worked With
November 15, 2024
My recall part was install within two days but my splashshield was tooked and not mounted securrely but i fixed it my self i’m also certified. splashshield was tooked and not mounted securrely but i fixed it my self i’m also certified. More
by Loulyr
Employees Worked With
November 13, 2024
Very good service welcome back anytime happy to help was a pleasure will be back soon a pleasure will be back soon More
by pino_bryan
Employees Worked With
November 08, 2024
I put my car in for diagnostic and only after a week of car and calling every day with no answer I had to go in person for them to tell me where my car was only for them to tell me a diagnostic that wasn’t car and calling every day with no answer I had to go in person for them to tell me where my car was only for them to tell me a diagnostic that wasn’t true ( multiple other mechanics confirmed and fixed the actual problem). After all of that I am still stuck with a $250 bill with a wrong diagnostic. More
by Dan
November 08, 2024
The worst experience I have ever had with one of the workers there, his name is Vic. I took my car, had no updates from him unless I asked. When I did get an update I was told my car could be picked up workers there, his name is Vic. I took my car, had no updates from him unless I asked. When I did get an update I was told my car could be picked up a week after I left it at 5pm. I went at 5.30pm and guess what, my car was not even ready for pick up. Management is non existent, do not expect to hear back from ANYONE let alone management EVER. Someone else ended up helping me out and that man seemed embarrassed of how I had been treated. When they finally advised my car was ready I went to go pick it up and they could not find the paperwork nor my keys. Very unprofessional working people and management is truly non existent. The people on the phone lines are not allowed to transfer calls so if you leave a VM do not expect to ever hear back from them. What a shame. Only one worker out of all of them I dealt with was worth my time. Very disappointing. Jorge Alpizar is the main reason I will be returning for ANY service at this location. He took over my case in a very correct and professional way and apologized for something he did not even have to. He’s the one to go to if you ever end up in this place! More
by Samantha Kaufer
Employees Worked With
Other Employees :
Dreama Butcher, Danny Rodriguez, Vic Milcent
November 08, 2024
If you go there to buy a car ask for Mr. Vargas the Manager. He will get you the right deal. Vargas the Manager. He will get you the right deal. More
by dajidaliusa
November 06, 2024
When I bought my car they sold me am extended warranty for 6 years and when I came in to fix it they told me it was voided. I decided to pay out of pocket and they offer me the service of 10 miles max to for 6 years and when I came in to fix it they told me it was voided. I decided to pay out of pocket and they offer me the service of 10 miles max to take me back to work and they ended up adding it to the invoice. They scam me everywhere. More
by Karelma Flores
Employees Worked With
