Hollywood Chrysler Jeep - Service Center

They do not pick up the phone in the service center . Anytime I needed to talk to Steve to find out an update on my jeep repair I would have to physically drive there. They do not make appointments an Anytime I needed to talk to Steve to find out an update on my jeep repair I would have to physically drive there. They do not make appointments and my jeep sat there 5 days before being looked at. The A/c was out and I could have still used it those days and simply dropped it off when they had the time to repair it. My jeep then sat there another two days repaired and no one even bothered to call me. Steve said he forgot. The jeep is our primary family vehicle so it was very difficult going without it. I understand the shop is busy but if I was kept in the loop even just a little and was able to schedule the repair It would have been a much less frustrating experience. More

I had my vehicle towed to the service center for repair of a radiator. As much as I wanted to work with my local dealer, the estimate was so excessive that it was insulting. Aside from charging more then l of a radiator. As much as I wanted to work with my local dealer, the estimate was so excessive that it was insulting. Aside from charging more then list for the parts, the labor was overestimated by more then double. A job that was estimated at $1900 I'm having done by a local shop, with lifetime warranty on parts, for under $500. To add insult to injury the dealer then charged me $160 for "diagnostics" and to release the vehicle. I've had previously good experiences with this dealer and service center and hope this was a one off by an inexperienced service tech. More

The oil change coupons from this dealership are unbeatable Have to wait sometimes Get there early unbeatable Have to wait sometimes Get there early More

The service is fast and very professional people. Any service I recommend that placefor the future. service I recommend that placefor the future. More

Great Service Director Ricky Ogle. Kind. Gets the work Great Service Director Ricky Ogle. Kind. Gets the work done. Very reliable. Need more people @ Hollywood Jeep like him. Great Service Director Ricky Ogle. Kind. Gets the work done. Very reliable. Need more people @ Hollywood Jeep like him. More

Car was finished and repaired sooner than I expected. I received follow up calls to informe me received follow up calls to informe me More

Took 4 hours to replace batteries kept telling me the car was almost finished. Got there at 8 left at almost noon. was almost finished. Got there at 8 left at almost noon. More

Quick and easy. Good price with a clean shop. I woukd bring my car back bring my car back More

Dylan is an excellent rep very cooperative. I'll always be a customer for years be a customer for years More

the service specialist steve ruth was very helpful with all of my concerns regarding with my vehicle all of my concerns regarding with my vehicle More