Hollywood Chrysler Jeep - Service Center

Great Service...I love it there!! They have some good employees From the service department to the express lane with the oil changes you guys ROCK employees From the service department to the express lane with the oil changes you guys ROCK More

Horrible experience. Will never go there again and before was always pro dealer. Took my truck in as it kept losing power while driving and shutting down. They had it for 4 days and charged me $2500. The ne was always pro dealer. Took my truck in as it kept losing power while driving and shutting down. They had it for 4 days and charged me $2500. The next day I had to bring it right back to them for the same problem. They had it for another 4 days. This time they told me I needed new tires and a new computer but ultimately what was wrong with my truck was it couldn’t be fixed as it was too old and I needed a new truck. So the $2500 I spent was basically changing my fluids and other items I had already done the last 6 months that they felt needed to be done again but really had nothing to do with the problem. Took my car to Brake Specialists in Miami and for $237 which included labor, my truck is working like brand new. It just needed a new sensor. More

Great service, the attention was personalized and the work they did on my vehicle was excellent. The staff is friendly and cordial to customers. They have a good stock of parts. work they did on my vehicle was excellent. The staff is friendly and cordial to customers. They have a good stock of parts. More

How do you lose someone’s car? They had no idea what they were doing. I was there for three hours for just an oil change. Steve, the supervisor super rude. Literally ignore me and when they finally found my were doing. I was there for three hours for just an oil change. Steve, the supervisor super rude. Literally ignore me and when they finally found my car, he took on another customer instead of completing my service. NEVER WILL BE BACK. More

in and outFirst free LOF.Can't complain about the in and out First free LOF. Can't complain about the price. Free is free free is free free is free free is free 25 word minimum is stupid. in and out First free LOF. Can't complain about the price. Free is free free is free free is free free is free 25 word minimum is stupid. More

dealt with the Service Manager direct regarding a long outstanding problem with my car,(not dealer related), was treated with respect, and the final repairs were done on time, (under extended warranty) outstanding problem with my car,(not dealer related), was treated with respect, and the final repairs were done on time, (under extended warranty). More

Arrived on time for my appointment. Stood outside Steve Ruth's office for 5 minutes before he addressed me. Mind you Steve was playing on his personal cell phone. Discussed to Steve Ruth that i had some Wa Ruth's office for 5 minutes before he addressed me. Mind you Steve was playing on his personal cell phone. Discussed to Steve Ruth that i had some Warranties that i purchased for my vehicle. Mr. Ruth addressed me that he could not help me and the only way for him to assist me was to pay for everything up front. I told Steve that i have already used the NSD warranty before and that is not the way the issue was handled. Steve told me there was nothing he could do. I then asked Steve to get me the Manager please. The Manager, Rick Ogle, took care of me. No problem. No issues, so i do not understand why Steve was telling a customer whom had purchased an expensive vehicle from the dealership and purchased all the warranties, why he could not assist me. More

There’s only one service person helping everyone. This place doesn’t offer to pay for rental when they exceed the number of days to complete the job. place doesn’t offer to pay for rental when they exceed the number of days to complete the job. More

I brought the car because of possible problems with its transmission. You kept the car for four days but once you determine that it needed a software update, everything was OK. Your Service Advisor was ve transmission. You kept the car for four days but once you determine that it needed a software update, everything was OK. Your Service Advisor was very helpful and tried to help me with my problem. However, I noticed that the dealership is in need of more employees specifically Service Advisors and maybe mechanics. I only noticed my Advisor (Steven Ruth) working and some other young guy that came to help. More