Hollywood Chrysler Jeep - Service Center

Unusual problem related to trunk lid which wouldn’t close properly. While opening it would not open fully. As it looked simple fix to me they kept working on it for a week but delivered. Also gave me a loane properly. While opening it would not open fully. As it looked simple fix to me they kept working on it for a week but delivered. Also gave me a loaner. Great people thank you More

Cooling fan was replaced within24 hrs!it is always a positive experience to work with Jules in the service department! He will be greatly missed! positive experience to work with Jules in the service department! He will be greatly missed! More

Great experience from everyone I got my car from my sales guy Lance six months ago and he was there to help me with my first service. He scheduled the appointment for me and introd I got my car from my sales guy Lance six months ago and he was there to help me with my first service. He scheduled the appointment for me and introduced me to everyone and guided me through the entire process. Lance is proof that customer service is still alive and well! More

Excellent Service Quick and efficient oil change, vehicle inspection sheet, as well as wiper replacement. Wait time was not long and vehicle was returned exactly as was Quick and efficient oil change, vehicle inspection sheet, as well as wiper replacement. Wait time was not long and vehicle was returned exactly as was expected. More

Love this dealership! I purchased a Dodge Journey, which I love. I also purchased an extended warranty. I usually go to Hollywood Chrysler Jeep, for all of my maintenance a I purchased a Dodge Journey, which I love. I also purchased an extended warranty. I usually go to Hollywood Chrysler Jeep, for all of my maintenance and repairs. Phillip Lamphere is my service advisor. My family and I have been following him to which ever dealership he is working. I was in another area and I needed to have an inspection, which my warranty requires to remain in effect. I had the inspection done at the other location in February. I had some difficulty in September and took my vehicle to Hollywood Chrysler Jeep, and met with Phillip Lamphere. He called me to let me know that I needed a transmission repair. After he checked the the computer he found that my warranty was suspended. The inspection that had been done in February was done too early and I was not notified. Phillip worked with me and the warranty to make sure that my repair was done. I am confident that if I had gone to Hollywood Chrysler Jeep, and dealt with Phillip to have the inspection done that I would not have had any of these problems. Phillip always calls to explain everything and follows up with all of the details. He is professional, conscientious, and cares about his customers. Thank you Phillip and Hollywood Chrysler Jeep! More

Bad Parts from China or Bad Mechanic for a failed Repair They bent Parts removing them. It was a Worthless Repair and the Problem came back a little pasted their Chinese Warranty Period of 90 Days. That was They bent Parts removing them. It was a Worthless Repair and the Problem came back a little pasted their Chinese Warranty Period of 90 Days. That was a lot of money for nothing, Never go there..! More

Pleasant Experience Although I was not seeking to buy a new car, I was approached with courtesy and respect. The sales (Louis)and financial (Andrew) associates were patie Although I was not seeking to buy a new car, I was approached with courtesy and respect. The sales (Louis)and financial (Andrew) associates were patient and informative. They gave me time and opportunity to consider and weigh the deal that was offered to me. When I made my decision to make a purchase the associates explained each step and allowed me to consider the information provided. More