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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,189 Reviews

1,189 Reviews of Hollywood Chrysler Jeep - Service Center

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July 21, 2021

Did not check all fluids missing windshield fluid and took longer than they said they would the counter person was very good and curdecy ok More

by rhomsjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
July 20, 2021

Dylan was excellent! The whole staff was great! Outstanding customer service! It was fast, in and out in less than 45 minutes. Very friendly staff! More

by MGUZMANVALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
April 29, 2021

With an appointment for 7am and it’s 9:39 am and my car still waiting in the parking lot. They told me that I may be waiting for 5 hours! Is that a good service!? More

by ctitanic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
Apr 29, 2021 -

Hollywood Chrysler Jeep responded

It seems like your visit with us wasn't up to par. If you could please let us know what went wrong contacting us at social@hollywoodcj.com and include your name, reason for sub par visit and best way of contacting you. That way we can send it to upper management to get everything resolved.

Apr 30, 2021 -

ctitanic responded

What was wrong? Other that I came to an appointment at 7am and my car was checked around 11am!? I left the dealer around 1pm and all that time to align a sensor, something that was done in less than 20 minutes! I was told that the delay is caused by having too many repairs and not enough people to work on those repairs neither space! In another words, lack of resources! Come on! In 3 years this is always the case! The delays repairing simple things are unbelievable long! Getting appointments is totally useless! The appointment is just to get you in the system, not to check or work in your car! Unbelievable!

December 30, 2020

Excellent service. Very professional and friendly. I would recommend visiting this dealership when your looking for a car.. Ruel did an amazing job of explaining all the details. More

by Cmshell4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
October 11, 2020

Being in customer service, I can see and acknowledge great service when I experience it. I was so impressed by just that at Hollywood Chrysler Jeep. Such impeccable attention to detail, everyone going a More

by SASHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
Oct 12, 2020 -

Hollywood Chrysler Jeep responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 28, 2020

I am totally enamored with the exceptional service and hospitality of Ruel Forbes over at Hollywood Chrysler. He has been incredibly communicative and so knowledgeable. He is an asset to the team More

by SASHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
Sep 30, 2020 -

Hollywood Chrysler Jeep responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 05, 2020

Ruel is an amazing salesman. Profesional and got me a great deal. He took time to show me my options and was very patient with me. Great guy! More

by NATASHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruel Forbes
Sep 08, 2020 -

Hollywood Chrysler Jeep responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

May 21, 2020

Thank you Hollywood Chrysler Jeep for reliable service I've been dealing with Hollywood Chrysler Jeep for 7 years and found their service to be flawless. I'm especially pleased with Jeff Issner the service More

by donaldhopkins823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Issner, Leslie Gray, Phillip Lamphere
May 22, 2020 -

Hollywood Chrysler Jeep responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

May 15, 2020

Great customer service I arrived in Service area and was immediately greeted by my service advisor. He explained the service process to me. My vehicle was diagnosed by a cer More

by marilena64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sundack Service Manager and Jeff Issner Service Advisor
May 15, 2020 -

Hollywood Chrysler Jeep responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

March 30, 2020

Service & Sales! What a great combo! Awesome service, from the people that email you to check on how you're doing, to the service department that takes care of oil changes and everything More

by rociogibaja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven and Sasha in Service Dept. :), Mike Dickman
Apr 01, 2020 -

Hollywood Chrysler Jeep responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!