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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,420 Reviews
Call Service Center (954) 342-5120

1,420 Reviews of Hollywood Chrysler Jeep - Service Center

Sort by
February 16, 2022

excellent service and communication, they were always very attentive answering my questions and delivering my car in the promised time More

by VIVIANAMSALCEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 16, 2022

Everyone was very nice and friendly and willing to help me in anyway they could. More

by shirleygomez70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Prestia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raheem Kamrudeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 15, 2022

Everything was smooth, car fixed in time and as promised. Even secured me a loaner for a couple days. More

by RDcruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Report | Print
Feb 15, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 14, 2022

Friendly and willing to answer any questions. I would recommend them to anyone needing service. More

by jharvin247
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
Report | Print
Feb 14, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 14, 2022

Excellent Service. Curtious customer care representatives. Always keep you updated with the progress of your vehicle. More

by SHAR0N Thompson
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Report | Print
Feb 14, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

Feb 14, 2022 -

SHAR0N Thompson responded

My pleasure.

February 12, 2022

Super good attitude and welcoming. They are pleasant, efficient and fast. Good stuff and I enjoy visiting. More

by wevantullos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Report | Print
Feb 12, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 10, 2022

Takes ages to get someone to help you. They do not call to update you in any status updates. More

by Borges305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Albert Maseth
Report | Print
Feb 10, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (Borges305). To help our leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. Hope to hear back from you soon.

February 10, 2022

Melissa my service advisor was a pleasure to work with and very professional. She cares for customers and goes beyond to provide a best care. More

by mshariar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 10, 2022

Service was OK. I did make an appointment thinking it was going to be faster and I only got my car at The end of the day. The issue was I did not have a ride back and the shuttle was out of order so I guess More

by JCUSANO47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Garcia
Report | Print
Feb 10, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for your feedback. We have forwarded your information and contribution over to our service leaders who will be looking into the matter further to ensure that this does not occur in the future. Have a great day!

February 09, 2022

I had my Jeep there for the first time to have bodywork done, Albert was amazing and kept me informed the entire time of the way, he went above and beyond to make sure we knew that everything was done righ More

by sam7128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Maseth
Report | Print
Feb 09, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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