Hollywood Chrysler Jeep - Service Center

They are very careless with their work ethics the people are nice enough but the work is trash are nice enough but the work is trash More

Did not get the systems re programmed other wise nice and pleasant staff will be back hope the coffee machine will be fixed it’s been more than 5 months now and pleasant staff will be back hope the coffee machine will be fixed it’s been more than 5 months now More

It took three days just to change battery . Third time changing battery in two years . Not lastI got more than a year . changing battery in two years . Not lastI got more than a year . More

The customer service is amazing! Melisa did the best she can to satisfy our inquires. can to satisfy our inquires. More

After buying a car I’ve done all services at this dealership. My main complaint is the slow speed. 3 hours to change the engine oil is too much. dealership. My main complaint is the slow speed. 3 hours to change the engine oil is too much. More

Worst experience ever. My Jeep Cherokee is still not fixed ,, so sorry we bought from them fixed ,, so sorry we bought from them More

Great Service all professional and very pleasant to deal with. The Service Director came out and thanked us for allowing us to Service our Jeep I am very satisfied with the work that was done on my vehicle. with. The Service Director came out and thanked us for allowing us to Service our Jeep I am very satisfied with the work that was done on my vehicle. More

At Hollywood Chrysler Jeep everyone is nice and the customer service is amazing! They always do what they can to satisfy customers. customer service is amazing! They always do what they can to satisfy customers. More

They do not pick up the phone in the service center . Anytime I needed to talk to Steve to find out an update on my jeep repair I would have to physically drive there. They do not make appointments an Anytime I needed to talk to Steve to find out an update on my jeep repair I would have to physically drive there. They do not make appointments and my jeep sat there 5 days before being looked at. The A/c was out and I could have still used it those days and simply dropped it off when they had the time to repair it. My jeep then sat there another two days repaired and no one even bothered to call me. Steve said he forgot. The jeep is our primary family vehicle so it was very difficult going without it. I understand the shop is busy but if I was kept in the loop even just a little and was able to schedule the repair It would have been a much less frustrating experience. More

I had my vehicle towed to the service center for repair of a radiator. As much as I wanted to work with my local dealer, the estimate was so excessive that it was insulting. Aside from charging more then l of a radiator. As much as I wanted to work with my local dealer, the estimate was so excessive that it was insulting. Aside from charging more then list for the parts, the labor was overestimated by more then double. A job that was estimated at $1900 I'm having done by a local shop, with lifetime warranty on parts, for under $500. To add insult to injury the dealer then charged me $160 for "diagnostics" and to release the vehicle. I've had previously good experiences with this dealer and service center and hope this was a one off by an inexperienced service tech. More