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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,417 Reviews
Call Service Center (954) 342-5120

1,417 Reviews of Hollywood Chrysler Jeep - Service Center

Sort by
February 21, 2022

HORRIBLE SERVICE, LIARS, YOUR CAR WILL GO IN WITH ONE ISSUES AND COME OUT WITH FIVE ISSUES, WITH THE INTIAL ISSUE NOT BEING FIXED. More

by …
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Morla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Ruth
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February 21, 2022

It was a super quick , and very nice people there! Highly recommended it took 40 min More

by sybillafrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
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Feb 21, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 21, 2022

Pricing going up to $200 to do an evaluation is very expensive. A few months ago it was only $70. Also since I have left my engine light has been coming on which wasn’t coming on before I went to the de More

by wendybrooks75
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Feb 21, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your feedback, Wendy. We have forwarded your contribution to our service leaders for review. Be well.

February 21, 2022

Joey was great to deal with. He addressed the issues and had the car ready for us faster than expected More

by mikedvr
Recommend Dealer
Yes
Employees Worked With
Joey Broge
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Feb 21, 2022 -

Hollywood Chrysler Jeep responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 21, 2022

Had good experience here. Was told what to expect and they followed up with me throughout. More

by brujis4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Kieler
Report | Print
Feb 21, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 21, 2022

Bill, the service manager was very nice and responsive. He kept me informed on the progress of my repair. More

by mchesal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheem Kamrudeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Garcia
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Feb 21, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 20, 2022

Not happy at all, charged me lotta money to fix something wasn't broken, took my car back and they said I have to.pay again.. my car now doesn't start at all which never happened before till I took you to yo More

by MMMRODON2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Morla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Report | Print
Feb 21, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. Unfortunately, we were not able to locate your information in our system by entering just your DealerRater user name (MMMRODON2010). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. Hope to hear back from you soon.

February 20, 2022

He did a great job. He made sure that the vehicle was finish in great timing. I will give him a raise if I was his supervisor. More

by KALEBTROTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Report | Print
Feb 21, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 20, 2022

Great people all around, excellent attention to detail from every department, would definitely recommend anyone go there. More

by RIVERAJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 20, 2022

This dealership is excellent. Excellent service. They really help you especially if you are a woman. Would recommend to any Jeep owner. More

by WELSH1
Recommend Dealer
Yes
Employees Worked With
Raheem Kamrudeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman, Beatriz Jimenez, Samantha Stone, Jose Hernandez, Kerri Evans
Report | Print
Feb 21, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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