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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,246 Reviews
Call Service Center (954) 342-5120

1,246 Reviews of Hollywood Chrysler Jeep - Service Center

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November 11, 2021

I was very impressed with the speedy service and attention given to me by the service person More

by monica_ingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
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Nov 11, 2021 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 11, 2021

I never received the email regarding my recent vehicle check and oil change. The tech stated, the handwritten checkout sheet is no longer done. Only email More

by tjcept75
Recommend Dealer
No
Employees Worked With
Unknown
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Nov 11, 2021 -

Hollywood Chrysler Jeep responded

Please provide me with your name, VIN and email address and I will do my very best to get this to you right away. I apologize for any inconvenience, sometimes technology doesn't always work! Hopefully we can get this satisfied and change this to FIVE starts instead! :)

November 11, 2021

It has been over 6 weeks waiting for a simple part and still waiting after was left with no car for 3 days More

by EXERTORR
Customer Service
Recommend Dealer
No
Employees Worked With
Melissa
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Nov 11, 2021 -

Hollywood Chrysler Jeep responded

I am sorry to hear about this inconvenience. Please understand that while it may be a simple part, we don't build the parts, all we can do is order it. Ultimately if the part is unavailable there is nothing that we can do at the dealer. Please, I ask that you reconsider your review, knowing that it is not our fault that the manufacturer cannot provide the part in a timely manner. At the dealer, we will do everything we can to help.

November 11, 2021

I bought the car there and that is where i have it serviced,great people More

by Danrodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis,Jeff and the fellows who change my oil, Rick Ogle
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Nov 12, 2021 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

Nov 12, 2021 -

Danrodriguez responded

Danrodriguez626@yahoo.com

November 10, 2021

I can't understand that on a Saturday, they can't update my radio, unacceptable More

by gncisneros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Report | Print
Nov 10, 2021 -

gncisneros responded

Brought my jeep in for oil change and radio update on a saturday. Was told i have to bring during weekday for update. Why is that? Not happy

November 10, 2021

Very professional and friendly. Did not have an appointment but was still able to have my vehicle serviced. More

by PVIKES65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven ruth 5 stars
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Nov 10, 2021 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

Nov 10, 2021 -

PVIKES65 responded

You are very welcome!

November 10, 2021

Great Express Service. Very friendly. My to go dealer. The staff was helpful and friendly. More

by jose.escobar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Report | Print
Nov 10, 2021 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

Nov 10, 2021 -

jose.escobar responded

I will be back soon for service. Thank you!!!!

November 09, 2021

The guy that sold me the tires did a great job. Always great customer service there. More

by gphugg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Report | Print
Nov 09, 2021 -

Hollywood Chrysler Jeep responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 08, 2021

Service and attention given to my jeep was great. A recall was mailed, work was completed. More

by vjdimauro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, service rep., Rick Ogle
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Nov 08, 2021 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 08, 2021

Service was good, the only thing is that the didn’t fill up the tires with air I had to go and get it done. Other than that service was good and very quick More

by sgvargas918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman, Rick Ogle
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Nov 08, 2021 -

Hollywood Chrysler Jeep responded

We appreciate your 5-star response! We will be here for any needs you should have in the future. Have a wonderful day!

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