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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,246 Reviews
Call Service Center (954) 342-5120

1,246 Reviews of Hollywood Chrysler Jeep - Service Center

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November 15, 2021

Took it in for an oil change, they put a faulty valve on and it leaked all over my driveway and was all over the bottom of the Jeep and the back, covering the entire back window and tire. It was a mess More

by mikesmarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Ogle
Report | Print
Nov 15, 2021 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention. We are very sorry to hear that such oversight has occurred with our service center. We do apologize for the inconvenience as well as the mess that has been caused. Please know that we are currently working to make this right with you. Our General Manager, Josh Clinton, will be reaching out to you directly to make this right. We hope you have a great rest of your day!

November 15, 2021

The worst service ever. They replace my battery and when i try to get the old battery for a store refund or Exchange .the garage gave me a fake battery. And i.endup loosing $250 More

by bthabuteau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Ogle
Report | Print
Nov 15, 2021 -

Hollywood Chrysler Jeep responded

Thank you for providing us with feedback. We are very sorry to hear that you did not receive 100% satisfaction and we would like to turn this around with you. Our General Manager, Josh Clinton, would like to speak with you directly whenever is convenient for you. You can reach Mr. Clinton by phone at 954-342-5183 or by email at josh.clinton@hollywoodcj.com. Thank you!

November 15, 2021

Steve was great. He’s very hard worker. He followed up with me on a timely manner. More

by hang_man73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Nov 16, 2021 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 15, 2021

Friendly staff! Helped and answered all my questions. Great service from everyone involved. Thank you! More

by aabaseballmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Report | Print
Nov 16, 2021 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 15, 2021

The service was done quickly, the waiting room is less than inviting (the TV was set at an absurdly high volume), the car wasn’t washed and when I received the car the Oil Change light was still ON More

by luis.franco1401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Ogle
Report | Print
Nov 16, 2021 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention, Luis. We are very sorry to hear that you were not completely satisfied during your recent service visit. We have already forwarded your feedback to our team for review and correction; they will look into this matter to ensure a similar situation does not occur like this in the future. Have a great rest of your day!

November 15, 2021

Always very professional. never an issue I have 6 Jeeps with you guys. Very pleased More

by 1212BIGGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Report | Print
Nov 16, 2021 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 14, 2021

This is the only dealer that I would do business with that treat you like family More

by Hemi4264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Report | Print
Nov 15, 2021 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 12, 2021

Melissa was very professional and extremely helpful. I appreciate her informing me and diligence with my claim. More

by erinaustin70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Report | Print
Nov 12, 2021 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

Nov 12, 2021 -

erinaustin70 responded

You are most welcome.

November 12, 2021

Great service! I enjoyed the service. The workers were polite and courteous. I will come again. More

by JALLA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Report | Print
Nov 12, 2021 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 12, 2021

Great customer service and I'm satisfied with my car. Thanks for your great service. More

by thompson.willie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerrie Evans
Report | Print
Nov 13, 2021 -

Hollywood Chrysler Jeep responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

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