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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,251 Reviews

1,251 Reviews of Hollywood Chrysler Jeep - Service Center

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December 21, 2021

Second time I go there. Albert at the body shop department is extremely professional and helpful More

by imana21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Maseth
Dec 21, 2021 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 20, 2021

Workers are always willing to assist in whoever question the customer may have. I have been coming here for at 7 years. More

by ladyzurf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Dec 20, 2021 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 17, 2021

Steve is great very hard worker. Always great to work with him. He is sawesome More

by hang_man73
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 18, 2021 -

Hollywood Chrysler Jeep responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 16, 2021

Hands down the worst dealership in South Florida, my dad left his Jeep for service 21 days ago!!! The service manager keeps ghosting us, 0 accountability. They told him that his the car was ready, he went t More

by Mmontaldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Rivera
Dec 16, 2021 -

Hollywood Chrysler Jeep responded

Thank you for providing us with feedback, Mauricio. We do apologize that your father's expectations did not match his experience but we will be happy to have our team work with him until he is completely satisfied. We have already included your father's information and feedback he provided to us through Google to our team for review; they will be contacting him directly to address any outstanding issues. Thank you!

December 16, 2021

I used the Express Lane for an oil change and I was in and out in no time. I appreciated Hensley's knowledge and advice with a concern I had. More

by Pacifica G-ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hensley and Pandora
Dec 16, 2021 -

Hollywood Chrysler Jeep responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 16, 2021

Was there for a oil change and tire rotation. Had no issues, was in and out, wait time was not ridiculous. More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Kieler
Dec 16, 2021 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 16, 2021

I asked them to rotate my tires when I brought my car for service. They did not do it. More

by ronsspider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Garcia
Dec 16, 2021 -

Hollywood Chrysler Jeep responded

Thank you for providing us with feedback. We will be happy to get attention on this matter for you if you would kindly include your name, contact information, and nature of any concerns to social@hollywoodcj.com. We will then forward your feedback and information to our executive leadership team for review and correction. Hope to hear back from you soon.

December 16, 2021

They told me over the phone it would take an hour and half! Once I got there it only took them less then 20 minutes to complete my service! It was wonderful! Great job More

by katelinbennett9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 16, 2021

Hollywood Chrysler Jeep is the only service department that I’ve ever taken my Chrysler 300 C to. They’ve done all the oil changes all the maintenance anything that has come up they’ve been able to take c More

by rkb77vet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Prestia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Hernandez
Dec 17, 2021 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 15, 2021

I had a dead battery and got a boost to take it to Hollywood Chrysler Jeep about 12:30pmThe Service guy that wrote up my work order let me know that they were very busy and that he would try to work m More

by kfeem1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Dec 15, 2021 -

kfeem1953 responded

I had a very good experience when I took my vehicle to Hollywood Chrysler Jeep and got a new battery installed. Although they were busy Bill Garcia told me he would try to work me in and have my car ready by 2:30 PM and it was ready by 2:35 PM

Dec 15, 2021 -

Hollywood Chrysler Jeep responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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