Hollywood Chrysler Jeep - Service Center
Hollywood, FL
1,251 Reviews of Hollywood Chrysler Jeep - Service Center
Mellisa, the Service Advisor was Great! She went above and beyond to assist me in getting my parts ordered. Mike, the Service Manager also helped in completing the order so I may feel comfortable again dr and beyond to assist me in getting my parts ordered. Mike, the Service Manager also helped in completing the order so I may feel comfortable again driving my vehicle, Thank You! More
Appointments are booked when an advisor is available which isn’t synced with the mechanics availability. I had a service light on and it took a week for a mechanical to look at it. I offered to bring my which isn’t synced with the mechanics availability. I had a service light on and it took a week for a mechanical to look at it. I offered to bring my car back when he was available but I was told if the car is not onsite they will not put it in the system. So they paid for a rental car for over a week and tried to charge me for the day over the week because they only authorized a 1 week rental. I protested it wasn’t my fault they accepted the car knowing it would be 4 days before a mechanic could look at it. They waived the charge. The process seems very inefficient. More
Had several recalls and Jose (service agent) did the least amount possible to accommodate me before my road trip the next day. He was willing to have me drive an unsafe vehicle on a 12 hour road-tri least amount possible to accommodate me before my road trip the next day. He was willing to have me drive an unsafe vehicle on a 12 hour road-trip. More
Great, service , the attender is so nice but the service is so expensive and slow . is so expensive and slow . More
Prompt service. Gentleman handled everything well. Explained a service that was needed and also went ahead and ordered the parts that will be coming in soon. Everyone that I passed by spoke with a smi Explained a service that was needed and also went ahead and ordered the parts that will be coming in soon. Everyone that I passed by spoke with a smile. I have purchased several cars from Hollywood Chrysler. Jules was my Service Advisor for over 20 years. I live in Miami, but I continue to purchased cars from Hollywood Chrysler. More
the worst service I have received in the oil change department, the guy at the front very badly educated and with a lot of attitude I left is to make the change. department, the guy at the front very badly educated and with a lot of attitude I left is to make the change. More