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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,251 Reviews

1,251 Reviews of Hollywood Chrysler Jeep - Service Center

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January 07, 2022

Mellisa, the Service Advisor was Great! She went above and beyond to assist me in getting my parts ordered. Mike, the Service Manager also helped in completing the order so I may feel comfortable again dr More

by Omshanti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sundack
Jan 07, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 07, 2022

It's where I purchased the vehicle. So it's where I've done the service. More

by DREWHAZE
Recommend Dealer
Yes
Employees Worked With
Steven Ruth
Jan 08, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 06, 2022

Appointments are booked when an advisor is available which isn’t synced with the mechanics availability. I had a service light on and it took a week for a mechanical to look at it. I offered to bring my More

by W.WILLIFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Jan 06, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to describe your experience. We have included your information and feedback to our service leaders who will be contacting you directly to address your concerns. Be well.

January 06, 2022

STEER CLEAR OF THIS PLACE. They will scam you, I definitely learned my lesson.. wish I chose somewhere else to buy my first car More

by ANGELB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember name
Jan 06, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your contribution. In order for our leadership team to discuss this matter with you, we will need your name and contact information which can be sent to social@hollywoodcj.com. Hope to hear from you soon.

January 04, 2022

Had several recalls and Jose (service agent) did the least amount possible to accommodate me before my road trip the next day. He was willing to have me drive an unsafe vehicle on a 12 hour road-tri More

by yan91481
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Hernandez
Jan 04, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your contribution. As we are not able to identify you by your DealerRater user name, please include your name, contact information, and nature of any concerns to social@hollywoodcj.com and we will have our team contact you directly to address any concerns you may have. Hope to hear back from you soon.

January 04, 2022

Great, service , the attender is so nice but the service is so expensive and slow . More

by Weberth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 03, 2022

Easy the oil change place is a little confusing where to drop it off. Thanks More

by Peace .
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason vantessel
Jan 03, 2022 -

Hollywood Chrysler Jeep responded

We appreciate your 5-star response. Have a wonderful day!

January 01, 2022

This was my first time visiting this location for an oil change. The service was quick, and all the staff members were very professional. More

by Sandy
Recommend Dealer
Yes
Employees Worked With
I don't remember the name
Jan 01, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 31, 2021

Prompt service. Gentleman handled everything well. Explained a service that was needed and also went ahead and ordered the parts that will be coming in soon. Everyone that I passed by spoke with a smi More

by Everlina Asbury-Watson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jules- Service Advisor
Jan 01, 2022 -

Hollywood Chrysler Jeep responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 30, 2021

the worst service I have received in the oil change department, the guy at the front very badly educated and with a lot of attitude I left is to make the change. More

by JACKIAQUINO
Friendliness
Recommend Dealer
No
Employees Worked With
Dylan Kieler
Dec 30, 2021 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention, Jacki. We have passed along your information and feedback to our leadership team who will be contacting you directly to address all of your concerns. Be well.

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