Back

Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,251 Reviews

1,251 Reviews of Hollywood Chrysler Jeep - Service Center

Sort by
January 17, 2022

Thankful for the shuttle service and good communication offered by Joe H. Good service yeah More

by lisa.rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Jan 18, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 13, 2022

The tech , I believe Sam, was personable, professional, and expeditious. The coffee was hot and the work complete. More

by leonardchesal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Jan 13, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 11, 2022

First time customer for my first service on my new Gladiator! Was very pleased with the painless process to get her in and back out in short order. Hensley was great in the service department and Rahe More

by mm9393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheem Kamrudeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hensley
Jan 12, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 11, 2022

Outstanding service from Rick. Took care of my problem, provided a beautiful loaner, delivered my van back to me sparkling clean and all at a lower price than originally estimated which was a wonderful sur More

by dwdavenport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Jan 12, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 11, 2022

I still haven’t received anything regarding the inspection done on my car, but at least the service was done quickly. More

by IDANILOV13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Jan 12, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your feedback. In order for our service leaders to reach you successfully to satisfy your request, we will need your full name, contact information, and nature of any concerns sent to social@hollywoodcj.com. Hope to hear back from you soon.

January 10, 2022

Best experience with servicing my Jeep! This location is definitely my baby’s (my Jeep) new home for all service/ auto parts needs. More

by SHANIA M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Jan 10, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 10, 2022

So the young Laddie who helped me to get a loner car was the best if I was still in business I would try to steal her away// Jose the service adviser was very helpful and got me the car back the same day More

by dbleipzig
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Jan 10, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 10, 2022

Took my car to get fixed. They fixed that issue and created another. That is forgivable, what's not forgivable is simply telling me that it's the first time ever this specific issue is recognizable by More

by iplayball50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager Mike 0 stars, Bill Garcia
Jan 10, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your feedback. We will be happy to help you through this matter in any way we can. In order to accomplish that, we will need your full name, contact information, and nature of any concerns sent to social@hollywoodcj.com. Hope to hear back from you soon.

January 08, 2022

The Service was fast , efectives Abd very professional . Very well organized And effient . Absolutely good More

by mirco.gubellini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatriz
Jan 08, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 07, 2022

Given appointment & told to leave my car& pick it up Given appointment & told to leave my car & pick it up later in the day after driving over From Davie, & this was to replace the steering wheel Emble More

by DOLPHIN1930
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve , Steven Ruth
Jan 07, 2022 -

Hollywood Chrysler Jeep responded

We will be happy to assist you in getting connected with our service leaders for a discussion on your situation. In order for the team to reach you successfully, please include your full name, contact information, and nature of any concerns to social@hollywoodcj.com. Hope to hear back from you soon.

Jan 08, 2022 -

DOLPHIN1930 responded

George Cianflone dolphin 1930@att.net I showed up for a given appointment Arrived early morning, & told too busy If I wanted to leave my van, I could come back around 5 P.M., ! That was after being given an appointment around (4) days in advance By phone message from your customer service! Having been a customer for almost 20 years, & have two cars that Have been serviced by Hollywood Chrysler, I’m not exactly pleased with My latest experience! It’s too bad you don’t have someone like (Ken) that still works for you, I miss the customer/management relationship I Had with him for so many years!

...
100
...