Hollywood Chrysler Jeep

Did not get the systems re programmed other wise nice and pleasant staff will be back hope the coffee machine will be fixed it’s been more than 5 months now and pleasant staff will be back hope the coffee machine will be fixed it’s been more than 5 months now More

Good service but the sales rep that helped me wasn’t the most honest person. most honest person. More

They are very careless with their work ethics the people are nice enough but the work is trash are nice enough but the work is trash More

It took three days just to change battery . Third time changing battery in two years . Not lastI got more than a year . changing battery in two years . Not lastI got more than a year . More

The customer service is amazing! Melisa did the best she can to satisfy our inquires. can to satisfy our inquires. More

After buying a car I’ve done all services at this dealership. My main complaint is the slow speed. 3 hours to change the engine oil is too much. dealership. My main complaint is the slow speed. 3 hours to change the engine oil is too much. More

My experience with the salesman was amazing (Allen Anderson). He was kind patience and understanding now my experience with the finance person was completely different. He seemed friendly at first but Anderson). He was kind patience and understanding now my experience with the finance person was completely different. He seemed friendly at first but very pushy. Listen I understand he has to make a push on warranty's Gap insurance, etc but I think people would appreciate going into a car dealership and not feel like they are being persuaded into buying something they don’t want in the first place. Another thing with this finance person after I said no to 5 year warranty his whole mood changed. Listen I just I know want I’m giving you my time and money I don’t understand why this man was pushing something down my throat and then upset after I said no. I will have no problem sending someone to the salesman who works there but that specific dealership I will warn whoever I said to be careful with the finance department. More

They do not pick up the phone in the service center . Anytime I needed to talk to Steve to find out an update on my jeep repair I would have to physically drive there. They do not make appointments an Anytime I needed to talk to Steve to find out an update on my jeep repair I would have to physically drive there. They do not make appointments and my jeep sat there 5 days before being looked at. The A/c was out and I could have still used it those days and simply dropped it off when they had the time to repair it. My jeep then sat there another two days repaired and no one even bothered to call me. Steve said he forgot. The jeep is our primary family vehicle so it was very difficult going without it. I understand the shop is busy but if I was kept in the loop even just a little and was able to schedule the repair It would have been a much less frustrating experience. More

Worst experience ever. My Jeep Cherokee is still not fixed ,, so sorry we bought from them fixed ,, so sorry we bought from them More

Great Service all professional and very pleasant to deal with. The Service Director came out and thanked us for allowing us to Service our Jeep I am very satisfied with the work that was done on my vehicle. with. The Service Director came out and thanked us for allowing us to Service our Jeep I am very satisfied with the work that was done on my vehicle. More