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Hollywood Chrysler Jeep

Hollywood, FL

4.0
3,737 Reviews
Hollywood Chrysler Jeep stocks a great selection of both new and used vehicles for sale in Hollywood, FL. However, our reputation for selection and service has reached far beyond our home town and car shoppers from Fort Lauderdale, Miami, Coral Springs, Pembroke Pines and many other surrounding Florida areas turn to our dealership for all of their automotive needs! Our inventory ranges from all different styles and price points, so rest assured we have the perfect vehicle option for you! In fact, our dealership provides so much more than just a quality vehicle selection, we offer finance, repair and maintenance services in Hollywood, FL and for the surrounding areas as well. To add ease and convenience for any vehicle need, we encourage you to explore our website where we feature a lot of handy online tools that can save you time and money.
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2100 N State Road 7

Hollywood, FL

33021

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Showing 3,737 reviews

March 28, 2022

Great experience with Leslie Grey. Excellent. Service and would be pleased to do business again with. More

by cynthia.perelman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valeria Ricoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Slakman
Mar 28, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 28, 2022

Worse experience ever, plus they charged me 1600 gor a rental car when it was supposed to be covered by the warranty. They kept my car for over two months I had to call them in order to get information ot More

by BERENICEMIMANGITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Morla
Mar 28, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your feedback, Berenice. Please know that your information has been forwarded to our service leaders who will be contacting you directly to ensure your satisfaction with our services. All the best.

March 28, 2022

The staff members were all knowledgeable and a pleasure to work with. Service started at my appointment time.I was in-and-out very quickly. More

by beccallalonde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Mar 28, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 28, 2022

Attentive service department and prompt completion of work. Highly recommended for service and parts should you need it More

by eric.gaffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 28, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 28, 2022

They diagnosis the wrong problem it was the transmission. I was upset with my warranty people More

by nezzy2120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Linda Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Melissa Morla, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Mar 28, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. We hope to hear back from you soon.

March 28, 2022

Service was horrible. There is no organization. The work area looks messy. Not coming back. More

by elig3716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Hernandez
Mar 28, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. We hope to hear back from you soon.

Mar 28, 2022 -

elig3716 responded

There is no direction on where to go if you have an appointment. I ask one of the mechanics where to go if I had an appointment and they direct me to the mechanics front desk. When I ask if I was in the right place for an appointment they barely listen to me and gave me a document to put my information, after filling out my information I again told him that I had an appointment he then directed me to another section to go. After asking around where to find the person who I supposed to have an appointment with (Jose Hernandez) I get to his unorganized office and then he made me wait for another 30 mins. Then he verified my appointment and ask if I am waiting for the car or leaving, I decided to leave it and he told me the car should be done by the end of the day and that I would be receiving a call before any major work would be done. After few hours pass and I never received a call, the next day I called and spoke with Jose Hernandez, he told me that the car wont be done until maybe Monday (I left the car Friday morning). When I left my car he never told me it will be that long, he even ask me if I was going to wait for the car. I called back and got hung up before even speaking. They transfer me to the a manager but he never picked up I ended up leaving a voicemail. I haven't received a call back till this day. Over all, this has been my worst experience in a Jeep service.

March 28, 2022

Extremely rude and unprofessional will not recommend this dealer to anyone. Staff should be overviewed. More

by CARTERWILL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Linda Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Melissa Morla, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Mar 28, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your contribution, Will. Please know that we have shared your concerns with our leadership team for review. Be well.

March 28, 2022

Everyone was very knowledgeable and helpful. Was overall a great experience. Would recommend buying from here. More

by GARY91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Tolchin, Beatriz Jimenez, Ryan Atkins
Mar 28, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 26, 2022

Slow, ineffective, rude customer service! Over priced! Nasty Service Adviser. Took 2 days to do the work! They had finished in 1 day, but kept my car hostage! More

by MICROBATTERYWHOLESALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Hernandez
Mar 26, 2022 -

Hollywood Chrysler Jeep responded

Thank you. In order for our service leaders to reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. We hope to hear back from you soon.

March 26, 2022

Gréât service, estimation cost respected, creew with excellent attitude, i recommand this dealer to everyone More

by Jessy Tremblay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Mar 26, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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