Hollywood Chrysler Jeep

Untruthful. Poor service. Customer disregard. They must believe that because there is a car shortage they don’t have to do the right thing by their customers. Poor service. Customer disregard. They must believe that because there is a car shortage they don’t have to do the right thing by their customers. More

Ordered a Jeep online. Had great customer service. All employees are excellent and great at their jobs. Had great customer service. All employees are excellent and great at their jobs. More

Truly a great experience. I received all the knowledge and help needed. Thank you guys! I received all the knowledge and help needed. Thank you guys! More

Went for service due to a recall. Jeep in service for 3 hours. Finally finished and started to drive out of parking lot and the car DIED. Then Jeep wanted to steal $400 from me by say Jeep in service for 3 hours. Finally finished and started to drive out of parking lot and the car DIED. Then Jeep wanted to steal $400 from me by saying I needed a new battery, when I just put a new battery in 8 months ago. They jumped the car and I left to my local garage. They tested the main and auxiliary batteries and they were BOTH FINE. Jeep likely had my car on for the 3 hours of service and drained my battery, then wanted to replace the battery they drained with a totally unnecessary new one. Disgusting More

Staff was extremely courteous and helpful. Service was expedited in a timely fashion and thoroughly explained. Service was expedited in a timely fashion and thoroughly explained. More

Not recommended to to anyone AC was blowing cold took it in for service they told me I needed a new compressor quoted me $1500 I then looked at it myself and went over a few things that could’ve been wrong in for service they told me I needed a new compressor quoted me $1500 I then looked at it myself and went over a few things that could’ve been wrong the fuse was blown two dollars can you imagine I complained and the manager says oh I am sorry don’t go to this place terrible service then I was trying to sell my car to them Kelley blue book says it’s worth 54,000 they offered me 40,000 insult More

Bad service, over priced, unprofessional, and dishonest. Went to get my car fixed because check engine light came on. I was told my warranty would cover it and then they wanted to charge me for more things. Went to get my car fixed because check engine light came on. I was told my warranty would cover it and then they wanted to charge me for more things. More

Our experience has been less than optimal. We arrived to purchase Jeep that we had previously ordered. The salesman continuously got up and left us sitting there while he dealt with customers We arrived to purchase Jeep that we had previously ordered. The salesman continuously got up and left us sitting there while he dealt with customers on the phone. What should have taken an hour, took over two. We asked if it was better for us to come back when he had enough time to give us his attention, and the salesman told us no, he’s just busy. We decided to use our bank for the vehicle loan, so we left our down payment and the dealership was sent the necessary paperwork for the loan, which they are supposed to fill out and return to the bank. The Jeep was set to be sent to an aftermarket shop for upgrades, and we assumed that was being done when we left the dealership. Four days later, the bank called me and advised that the dealership had yet to return the loan paperwork to them, so the loan could not be processed. I placed a call to the dealership at 10:00 in the morning. I was told that no one was available to assist me. The salesmen didn’t get to work until 11, there was no manager, and no finance person there that could speak to me. About two hours later, a manager called me back and stated that they were waiting for the remainder of the down payment to hit their bank before they completed the paperwork. Needless to say, I had sent the confirmation of that deposit the previous day. That was over a week ago, and my bank is yet to receive the loan paperwork from the dealership. Text messages sent to the salesman has only resulted in short responses indicating that the paperwork is with their finance department and he has not been able to provide any updates. Never experienced anything like this before. More

Helen, Dylan, Rich, and Lance are really cool people. They were friendly and provided quick service. They were friendly and provided quick service. More

The guy that change the oil of my car was very helpful I was very satisfied was very satisfied More