Hollywood Chrysler Jeep

Worst experience. Appointment system and the actual service system don’t talk to each other so you spend extra time during intake. They are bad at letting you know whe Appointment system and the actual service system don’t talk to each other so you spend extra time during intake. They are bad at letting you know when your car is ready. Had to track down the service advisor multiple times to know when my car would be done. Car was returned very dirty, grease stains on steering wheel. More

My service experience was excellent thanks to the service manager Bill who explained what was needed to be done on my vehicle. Jose in the service center was also extremely helpful with moving the service manager Bill who explained what was needed to be done on my vehicle. Jose in the service center was also extremely helpful with moving the babys car seat, opening doors, and helping me return the car rental. Overall, the service went smooth and everyone was so helpful and nice! My vehicle rides just as smooth as ever! More

The worst service I have ever received. Never answered the phone. Never had an answer on what was going on with the car. They gave it to me without alignment. Will never return Never answered the phone. Never had an answer on what was going on with the car. They gave it to me without alignment. Will never return More

Employess from the collison center are good. However, the collision center was back up for months. Almost 3 months to get parts and another 3 to get the my vehicle back. However, the collision center was back up for months. Almost 3 months to get parts and another 3 to get the my vehicle back. More

Courteous employees and good service in this dealership. Thank you to all. Until next time. Thank you to all. Until next time. More

Perfect car for me. Superb interaction with salesman Jessie and Acct. Mgr. Lance. Recommend one person who purchased a vehicle. Superb interaction with salesman Jessie and Acct. Mgr. Lance. Recommend one person who purchased a vehicle. More

Pete is incredibly knowledgeable about your Jeeps! Best of the best in Hollywood Jeep! You need the right salesperson, Peter Bassuk your man! Best of the best in Hollywood Jeep! You need the right salesperson, Peter Bassuk your man! More

My experience was amazing Peter was-fast and professional I will be back to buy my next car from Peter thank you amazing experience I will be back to buy my next car from Peter thank you amazing experience More

I Took my car because the usb ports at the front and center console were not working. Since arrival the service advisor Jose Hernandez was rude. My car was in the service department all day only to rece center console were not working. Since arrival the service advisor Jose Hernandez was rude. My car was in the service department all day only to received a call from Mr. Hernandez telling me that was nothing wrong with my usb ports because his tablet work on my car. I asked him what was the service he provide to my car but his answer was that my phone must be the problem! The interaction was terrible and disrespectful to the point that I have to ask for the manager. Nothing was done to my car, the manager apologized and recommend me to change the cables and offer to check on me the next day which he didn’t do. I don’t write reviews unless I have to praise someone but in this case I want to avoid another customer feel and experience the mistreat and disrespect I did. Thank you! More

They have been a terrific dealership. Jake, my salesperson, has been on top of and taken care of a few minor issues I had. Jose in the service dept made sure a part replacement that was n Jake, my salesperson, has been on top of and taken care of a few minor issues I had. Jose in the service dept made sure a part replacement that was needed was replaced. He also noted to me there was a recall on my Wagoneer needed a software update and he made sure that was done. More