Hollingsworth Richards Ford
Baton Rouge, LA
Filter Reviews by Keyword
By Type
110 Reviews of Hollingsworth Richards Ford
Everyone we worked with was friendly and I never felt like I wasn't important. I waited for 3 years to receive my Bronco and I can confidently say it was worth the wait! like I wasn't important. I waited for 3 years to receive my Bronco and I can confidently say it was worth the wait! More
it was a painless yet enjoyable buying experience working with Justin Brewer. I asked for a certain type of truck, but Hollingsworth Richards did not have in stock. Justin found one for me and had it shipped with Justin Brewer. I asked for a certain type of truck, but Hollingsworth Richards did not have in stock. Justin found one for me and had it shipped to the dealership. exactly what I asked for in a timely manner. I will recommend Justin Brewer and Hollinsworth to anyone I know needing a vehicle. More
So I made an appointment a few days ago to get my right front CALIPER replaced, it got stuck so badly that it ate up my pad and gouged my rotor, and I clearly explained this to the service department and w front CALIPER replaced, it got stuck so badly that it ate up my pad and gouged my rotor, and I clearly explained this to the service department and was assured that it would be taken care of right away, my appointment was for today at 2:00, so I decided to come in at 8:15 this morning to explain again what the problem is and if it could get done earlier, I was told “again” that they were more than aware of the issue and I was scheduled for QUICK LANE, I told Kelly that it was going to need a tech to do It, in which I was told that she knew what my Truck needed. I left the dealership and returned around 1:00 pm to get my truck done, after waiting for a couple hours I was told that NO, my truck would not be fixed today and could I leave it for a couple days, I explained that I do hotshot trucking and I don’t have the time to wait for it because I need to get it on the road, and I also asked for a loaner to which I was told NO, your service manager tried giving me excuses as to why it couldn’t be done today, I was so mad when I left there today, I passed up a 3200.00 load today because I was told that it would be fixed today, and it wasn’t. I was referred there by a member of my Facebook hotshot trucking group, I will be telling everybody I know of the HORRIBLE SERVICE I had and the broken promises of your company. I also let FORD EXECUTIVE OFFICES know as well, I’ve been working closely with a lady from there to address these issues. So now I’m forced to go down the road with dangerous faulty equipment. More