Hollingsworth Richards Ford
Baton Rouge, LA
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111 Reviews of Hollingsworth Richards Ford
I had a wonderful experience here for my purchase. Quinn was great and he was very helpful and made sure he answered all my questions. He had great communication and was pleasant to deal with during a Quinn was great and he was very helpful and made sure he answered all my questions. He had great communication and was pleasant to deal with during and even after the purchase when I needed to ask a question. Quinn along with the manager and finance team are top notch professionals and you will not be disappointed if you do business with them. I would not hesitate to purchase from here in the future. Very satisfied - 5 stars. More
Everyone we worked with was friendly and I never felt like I wasn't important. I waited for 3 years to receive my Bronco and I can confidently say it was worth the wait! like I wasn't important. I waited for 3 years to receive my Bronco and I can confidently say it was worth the wait! More
it was a painless yet enjoyable buying experience working with Justin Brewer. I asked for a certain type of truck, but Hollingsworth Richards did not have in stock. Justin found one for me and had it shipped with Justin Brewer. I asked for a certain type of truck, but Hollingsworth Richards did not have in stock. Justin found one for me and had it shipped to the dealership. exactly what I asked for in a timely manner. I will recommend Justin Brewer and Hollinsworth to anyone I know needing a vehicle. More
So I made an appointment a few days ago to get my right front CALIPER replaced, it got stuck so badly that it ate up my pad and gouged my rotor, and I clearly explained this to the service department and w front CALIPER replaced, it got stuck so badly that it ate up my pad and gouged my rotor, and I clearly explained this to the service department and was assured that it would be taken care of right away, my appointment was for today at 2:00, so I decided to come in at 8:15 this morning to explain again what the problem is and if it could get done earlier, I was told “again” that they were more than aware of the issue and I was scheduled for QUICK LANE, I told Kelly that it was going to need a tech to do It, in which I was told that she knew what my Truck needed. I left the dealership and returned around 1:00 pm to get my truck done, after waiting for a couple hours I was told that NO, my truck would not be fixed today and could I leave it for a couple days, I explained that I do hotshot trucking and I don’t have the time to wait for it because I need to get it on the road, and I also asked for a loaner to which I was told NO, your service manager tried giving me excuses as to why it couldn’t be done today, I was so mad when I left there today, I passed up a 3200.00 load today because I was told that it would be fixed today, and it wasn’t. I was referred there by a member of my Facebook hotshot trucking group, I will be telling everybody I know of the HORRIBLE SERVICE I had and the broken promises of your company. I also let FORD EXECUTIVE OFFICES know as well, I’ve been working closely with a lady from there to address these issues. So now I’m forced to go down the road with dangerous faulty equipment. More