447 Reviews of Holler Hyundai - Service Center
My one and only experience so far I purchased a new 2015 Sonata on 5/29/15 and after taking delivery, I noticed the tire light was illuminated. I pulled my new car around back at appro I purchased a new 2015 Sonata on 5/29/15 and after taking delivery, I noticed the tire light was illuminated. I pulled my new car around back at approximately 5:45pm to have them check my tire pressure before leaving to go home in my brand new car. The service adviser was less than helpful and asked me "which one?" as if to hurry to go home. How do I know, I just bought it? Can you just check them all? I mean, it's not hard. While he did that, I went inside to purchase a cargo net, and the part's lady was helpful at least. She probably should have advised me that installing the cargo net required drilling holes in my brand new trunk. Upon taking my vehicle back from the service adviser, the car stated the tire pressure was at 58 PSI. Hyundai specifies 34 on the door. He said, "well I put it at 35, so drive it and it should adjust." Well it never did. I manually checked the tire pressure two days later at a Wawa, and the car was at 58 PSI. That amount is dangerous and ruins the performance of the tire. If I would have never bothered to look at it again, I could have blown the tire over a large bump or pot hole. Sending me home with improperly inflated tires is unacceptable. If you can't handle that, then why would I trust you for any other service. First impressions are the most important and you should never rush just because you close in a few minutes. More
Great Service Just returned from taking my Saturn Aura to Holler Hyundai for service. Got everything done I needed to and had the best service rep in town, Ty Ostr Just returned from taking my Saturn Aura to Holler Hyundai for service. Got everything done I needed to and had the best service rep in town, Ty Ostreicher, assisting me! Service was done quickly and efficiently. Really nice people to work with. Would highly recommend them for any vehicle, any service!! Great job!! More
Recall Campaign I did not purchase my 2012 Elantra from Holler Hyundai, but will most likely purchase my next car from them and will definitely take my car there to b I did not purchase my 2012 Elantra from Holler Hyundai, but will most likely purchase my next car from them and will definitely take my car there to be serviced. I made an appointment to have the recall work done. I arrived shortly before the appointment time and was immediately greeted by at least 2 employees who stated that someone would be with me shortly. After just a few minutes, Justin Scoville came to escort me to the service desk and take my information. Justin was very professional and polite. He explained what would be done to my car and gave me an estimated completion time and then directed me to the waiting room. The setup of the waiting room was very comfortable. At one point Justin came out to tell me about some items they found during the inspection that I might want to have looked at -- with no pressure. He told me my car would be done in just a few more minutes. To my surprise, the service was completed in less than the time quoted. I checked out and was on my way. More
"Tire Easily" I experienced an emergency situation with a tire on my newTucson. I had very little time before I had to be somewhere. Ty Ostreicher was very responsi I experienced an emergency situation with a tire on my newTucson. I had very little time before I had to be somewhere. Ty Ostreicher was very responsive in understanding my situation. He got my car in right away and it was ready in 45 minutes as promised. A difficult situation for me turned out just fine. More
Excellent Service Greg Jones is an outstanding service advisor - knowledgable, friendly, and responsive. He did a quick review of my car history to ensure my maintenan Greg Jones is an outstanding service advisor - knowledgable, friendly, and responsive. He did a quick review of my car history to ensure my maintenance plan was active and covered the work. Thanks Greg. More
recent recall Ty Ostreicher recently assisted me with a factory recall event on my Genesis. Everything went smoothly and precise. Ty was very professional and cou Ty Ostreicher recently assisted me with a factory recall event on my Genesis. Everything went smoothly and precise. Ty was very professional and courteous in getting me out in time for another appointment. More
Holler Hyundai Service Team The Holler Hyundai Service Team is phenomenal. Gregory Jones helped me for this visit, and he went above and beyond in his helpfulness. But when I ret The Holler Hyundai Service Team is phenomenal. Gregory Jones helped me for this visit, and he went above and beyond in his helpfulness. But when I returned with a question about my visit, Justin Scoville was amazing as well. In the past, I've been so happy, too, with Sanford Barbee's support--and Manager Mike Laing is terrific, as well. Seriously, I've had support from all four of these men, and I'm just delighted by the consistently high level of their service and kindness. More
Recent Service Appointment I recently had my wife’s car in for its 44K service. Justin Scoville helped me with all of the work from setting the appointment for handing me my key I recently had my wife’s car in for its 44K service. Justin Scoville helped me with all of the work from setting the appointment for handing me my keys after the work was performed. I have been and I still am very pleased with the professional and personal attention I received from Justin and Holler. Jeff Collins More
service appointment Wonderful service, friendly staff, always a pleasure to go there for service and just to visit. My service advisor Greg Jones was very helpful and att Wonderful service, friendly staff, always a pleasure to go there for service and just to visit. My service advisor Greg Jones was very helpful and attentive to my needs. As always, they have earned my business for years to come. Thank you Greg and staff. More
Longest wait for service The employee, Sanford Barbee, was courteous and friendly but I waited too long for the service and they had not washed the vehicle like I had ask for. The employee, Sanford Barbee, was courteous and friendly but I waited too long for the service and they had not washed the vehicle like I had ask for. The employee went back and got it done. I heard other employee's comment if I had not pay for the service. I thought that when I bought the vehicle I also bought a care package for which I'm paying right now. So does it mean that if you pay at the moment you will have a different treatment as if you have a care package. That really upset me. More