Holler Hyundai - Service Center

Multiple chances First off TY is the best service advisor, this has nothing to do with him. I have used them several times for service however I will not be returning First off TY is the best service advisor, this has nothing to do with him. I have used them several times for service however I will not be returning to Holler Hyundai for service. This most recent experience involves picking up my 2015 Genesis after the service was completed on the seat. When we arrived the drivers side seat back was not attached on the right side it took looked like someone just hurried to tuck it in and left it looking like it was in a wrestling match and lost. However they did do a nice detailing job on the rest of the car but that’s not what we brought it in for. I have given this service department too many chances to deliver consistent service. Once they read this review hopefully they will learn from their mistakes but I highly doubt it since this issue occurred. Please don’t contact me asking me what you can do better to improve a rating you’ve had too many opportunities already with no changes. As I said from the outset these issues have nothing to do with TY. There is obviously a breakdown somewhere else in their chain. Sorry I have to take my business elsewhere. More

Superior Service for an affordable price Ok, lets be honest, cars and there needs can be very stressful! With my suv needing some minor service and hopefully minor repairs I walked in to Holl Ok, lets be honest, cars and there needs can be very stressful! With my suv needing some minor service and hopefully minor repairs I walked in to Holler Hyundai in Winter Park prepared for the doom and loom of my cars needs. In comes Ty and team and swoops the fears and anxiety away making what could have been a disaster a dream. Thank you Holler and specifically Ty for making this experience a delight and taking my fears of the future go away. I will have no problem feeling comfortable and confident with my team at Holler, Thanks again. More

Two years of good service. I’ve had good service for the pass 2 years. Once I had a concern and the service manager listened and helped resolve the issue. I’ve had good service for the pass 2 years. Once I had a concern and the service manager listened and helped resolve the issue. More

Quality and great service Yesterday, Sanford Barbee greeted me in the service department like an old friend, since I have been a customer for 12 years. He is knowledgeable, exp Yesterday, Sanford Barbee greeted me in the service department like an old friend, since I have been a customer for 12 years. He is knowledgeable, experienced and fun to talk to, too. I know I can trust him and the staff there to do right by me for my wonderful Santa Fe Sport. I was in and out in a reasonable time. More

Amazing Customer Service and Repairs! The service department here is GREAT with AMAZING customer service. Thanks Roberto! The parts department is also very helpful and knowledgeable. I bou The service department here is GREAT with AMAZING customer service. Thanks Roberto! The parts department is also very helpful and knowledgeable. I bought my Veloster Turbo at another Central Florida Hyundai dealership and took it to that same dealership for repairs. Both the purchase and services done to my car at the other dealership, were two of the worst experiences of my life. Holler's service department even fixed issues with my car that were created by the previous dealership's repairs! I will NEVER take my Veloster to another Hyundai dealership except Holler!! More

Terrible service both times First time buyer and was taken in by their phony paint protection called "gameon"( it should be called paint all gone). Regular bugs will take your p First time buyer and was taken in by their phony paint protection called "gameon"( it should be called paint all gone). Regular bugs will take your paint off, glad this wasn't a bad love bug season here. The first time for service, they were argumentative(Justin) and his department left off one of the valve stem caps on the tires. When made aware of this they sent me two that did not match the other three. The next time in they resolved that but left greasy hand prints all over the car. Both times they lowered the tire pressure to 32 PSI when the owner's manual and side front doorpost both say that 35 PSI is the recommended pressure for the Sonata Hybrid. They don't know what they are doing. They are fast but not accurate. Headquarter Hyundai in Sanford, FL did a much better job. They had friendlier staff and they washed and vacuumed the car for free. They had a much better customer waiting area. I know where I am buying my next Hyundai from. More

Consistently good Having 4 Hyundais in the family has given us plenty of opportunity to deal with all the departments at Holler Hyundai. One thing I will say is that th Having 4 Hyundais in the family has given us plenty of opportunity to deal with all the departments at Holler Hyundai. One thing I will say is that they are consistently good in all areas, from sales and finance, to the service dept. We happily recommend them to family and friends. More

Great Customer Service Ty was really helpful, professional and very friendly. He has lots of knowledge and was really precise with the information he have us. Also very pati Ty was really helpful, professional and very friendly. He has lots of knowledge and was really precise with the information he have us. Also very patient with every question we had. I highly recommend him. More

Poor Service I took my elantra gt, for an oil change, and tire rotation today. Two hours, later i recieved my car, as i left, i realized, no paper floor mats, so d I took my elantra gt, for an oil change, and tire rotation today. Two hours, later i recieved my car, as i left, i realized, no paper floor mats, so dirty shoes i quess allowed? Not for sure ,if they offer vacuum your car, with service any longer? Then, i realized no sticker for next oil change. I went inside to inquire, was told it probably fell off, he said i can get you one, i said no thanks, i didnt want to wait any long, and left as he kept eating, hahaha. To buy a car fantastic experience, to service a car, not so much. More

Ty Service Advisor Ty my service advisor greeted me very pleasantly. He explained to me what they are going to do at service including a an update abs brake recall. He l Ty my service advisor greeted me very pleasantly. He explained to me what they are going to do at service including a an update abs brake recall. He later made sure that my car would be getting washed after the work was done. When I went to pick up my car the vehicle was expterely clean both on the outside and inside. In addition, Ty made sure I had a ride from the dealership to my gym and back. I could be your spokes person on both new cars, salesmen and the service advisor. I would highly recommend going to this dealership and service department. I would also recommend to other customers how I was treated and how great your vehicles are. From a score from 1 to 10,( 10 being the overall best), I would give this dealership and/ Ty my service advisor at big fat 12! Rich Besser More