Holler Hyundai - Service Center

Lacking attention to details like grease on the interior door panel and handle, dirty car after a month in the shop. Didn't have the courtesy to inflate the tires that was below inflation with a big indicat door panel and handle, dirty car after a month in the shop. Didn't have the courtesy to inflate the tires that was below inflation with a big indication warning on the dash. It was so frustrating and unbelievable at the lack of customer care. Not even air in the tire as a courtesy? Really!!! More

Horrible customer service! ! I brought my car in for complimentary maintenance, which consisted of an oil change and tire rotation. I made an appointment for 11:00. When I arriv ! I brought my car in for complimentary maintenance, which consisted of an oil change and tire rotation. I made an appointment for 11:00. When I arrived I was told that it would take 45 minutes to an hour and a half. At 12:02 that car had not been taken back to I inquired into when it would be ready. I was told that they had fallen really behind and it would likely be around 2:45. I told her that I could not wait that long and needed my car and would reschedule. I called to reschedule and was told that I should not expect to ever wait less than 3 hours. She said that they are actually overbooked for this week, but are still taking appointments. Why would a business ever do that???? That could only lead to upset customers and miserable employees. She told me that if I don't like the long waits, I could go elsewhere. Management clearly has no respect or consideration for their customers or employees. I will never buy another car from this dealership. They have the worst customer service I have ever experienced from a dealership. Each and every time I have visited for simple routine maintenance, it has taken 3+ hours and that is with a scheduled appointment. The fact that they are overbooked, but still taking appointments says it all. More

The service was outstanding, especially Jamie my service advisor. She toke care of everything needed in a timely fashion. She was so positive and friendly, it made the overall experience terrific. advisor. She toke care of everything needed in a timely fashion. She was so positive and friendly, it made the overall experience terrific. More

I took my car in for the routine oil change/inspection and was called and told I needed a new starter and that my car wouldn’t start. I told them to get it started because I wasn’t paying the rediculous p and was called and told I needed a new starter and that my car wouldn’t start. I told them to get it started because I wasn’t paying the rediculous price that was quoted. Of course they got it started . I picked it up paid for the oil change. I did a little research on starters and batteries. My car only had a little over 44000 miles on it. My battery did have some corrosion on it. We have a mechanic in our family so to make a long story shorter. We put in a new battery and I have had no issues since. I want be back to that dealership. Unfortunately it can’t be trusted. More

I had my vehicle serviced for my 30,000 mile service. Ty, my service advisor was great. My service was finished timely and efficiently. Ty, my service advisor was great. My service was finished timely and efficiently. More

For my first service, I was pleased with my car getting detailed and my tires pumped. detailed and my tires pumped. More

This is our third vehicle from Holler Hyundai. Wonderful dealership and service department. Our favorite service department associate Ty was off. Moses assisted me. He was very kind and caring. He Wonderful dealership and service department. Our favorite service department associate Ty was off. Moses assisted me. He was very kind and caring. He personally got my vehicle so I didn’t have to wait any further. Thank you. More

Brian provided excellent customer service. My car was finished quickly and service was professional and friendly. My car was finished quickly and service was professional and friendly. More

The experience was great nothing to complain about. Was able to get in and out no problem Was able to get in and out no problem More

Usually a good experience. However 4.5 hour wait for an oil change, that I made an appointment for, is way out of line! However 4.5 hour wait for an oil change, that I made an appointment for, is way out of line! More