Holler Hyundai

Excellent customer service, by Brian and the Holler Hyundai dealership. Highly recommended. Very competent. 5 stars. Hyundai dealership. Highly recommended. Very competent. 5 stars. More

very accomodating; will continue to service at this dealership even though it is not the closest to home. dealership even though it is not the closest to home. More

This place rocks , I have not had a problem. .. thanks all for the great service. .. thanks all for the great service. More

This is an old dealership in Winter Park, the facilities are aged, but the service is first class, It does have a retro flavor, both in the way the customer is treated and the surroundings. In spite of th are aged, but the service is first class, It does have a retro flavor, both in the way the customer is treated and the surroundings. In spite of that, they have all the technological perks and processes to make visiting them a pleasure. My car was taken care of, on time, and delivered as promised. I strongly recommend it, not only to buy but especially for service because you need a reliable dealer to take care of your investment. More

5hours of wait time was too much. Friendly people. I didnt get a comprehensive inspection report. It was all receipts. Friendly people. I didnt get a comprehensive inspection report. It was all receipts. More

Very efficient and have great communication. I have purchased 4 Sonata’s and 1 Accent from Holler and have been happy with all 5 cars. I have purchased 4 Sonata’s and 1 Accent from Holler and have been happy with all 5 cars. More

To preface, I do not usually leave written reviews unless the service I have received was exceedingly good or exceedingly poor. The treatment that my mother received in the service department upon receiving the service I have received was exceedingly good or exceedingly poor. The treatment that my mother received in the service department upon receiving repair work on her vehicle was insulting and unprofessional. My mother had brought her car in due to a serpentine belt breaking on her vehicle. Obviously this was something that needed to be repaired, but according to their inspection the hybrid motor generator unit and several other wear and tear items needed to be replaced, totaling up to over $5000 in repairs, of which we agreed to perform the ~$3200 in repairs for the major mechanical components, and then we would perform the wear and tear items at a different time. I had asked for pictures of the broken hybrid generator unit to be emailed to me and was informed they would be sent out the following morning, I never received them. A slight annoyance, but not anything to make a fuss about. The repairs begin to take place. We had dropped the vehicle off on a Wednesday, and were informed that they had to order the hybrid generator in, but that it would be there early the following week, and they would get it installed when the part came in. Over the course of the weekend and the first part of the week there are no active communications between the service department and my mother to let her know the status of her vehicle while it is in the shop. Come Wednesday my mother calls the dealer and asks about the status of her vehicle and is informed that the part had arrived and that they are working on the vehicle and that it would be definitely be ready the following morning for pickup. My mother had been using my vehicle while I was out of town, so we planned to pick up the vehicle Thursday evening when I got back in town, realistically giving them plenty of time to finish any post-inspections or paperwork that needed to be done. Over the course of that Thursday my mother received no communication from the dealership about the status of her vehicle once again, but this seemed par for the course here at this point. We come into the dealership at a little bit before 6pm on Thursday to pick up the vehicle. We are then informed the vehicle is in fact not ready, and that there is a part that needs to be ordered and that it is going to probably be another week until the vehicle is ready. This is the point where the actions, or rather inactions of the dealership result to a slap in the face to my mother who is paying thousands to get her vehicle repaired. There was no sort of contingency plan in place when we arrive, they do not have a solution for the problem they created for my mother, and suddenly she does not have a vehicle for work in the morning. They apologize and say that they would have provided a rental today, but the company they are contracted with closed at 5pm (many hours after the car was promised to be repaired and ready for pick up), and the best they could do was provide a rental at 8am the following morning, a full 2 hrs after my mother needed to arrive for work. At this point not only are they taking money away from my mother, but they are inconveniencing everyone who is depending on her, and they have taken very few steps in the ways of reparations. Friday morning comes and my mother gets a call from the contracted car rental company, providing a good example of communications with their customers, only to her that there will be no vehicles available until the Monday. Now there are 3 days of lost work, lost money, and inconvenience that were brought on by the dealerships neglect and inability to take action to make things right for their customer. We inform them that the car would not be ready until that following Monday and they still find no way to provide recompense for the situation other than apologizing. I will update with any further events until the vehicle is ready. In the meantime if you are looking for a place where you are respected and feel that the business has your best interest in mind, please look elsewhere. More

Rick was very informative and prompt and courteous. His explanation was very thorough and precise His explanation was very thorough and precise More

Sales experience was stress- free and very knowledgeable about their products. Definitely will buy my next Hyundai from them about their products. Definitely will buy my next Hyundai from them More

car service was not the best. i told employee about bad wipers and they did not replace. they replaced them once without asking a long time ago. sad! i told employee about bad wipers and they did not replace. they replaced them once without asking a long time ago. sad! More