Holler Hyundai

The staff is always very communicative, professional and makes you feel welcomed in. I always have a peace of mind after service in that my vehicle was taken care of. makes you feel welcomed in. I always have a peace of mind after service in that my vehicle was taken care of. More

Lacking attention to details like grease on the interior door panel and handle, dirty car after a month in the shop. Didn't have the courtesy to inflate the tires that was below inflation with a big indicat door panel and handle, dirty car after a month in the shop. Didn't have the courtesy to inflate the tires that was below inflation with a big indication warning on the dash. It was so frustrating and unbelievable at the lack of customer care. Not even air in the tire as a courtesy? Really!!! More

Horrible customer service! ! I brought my car in for complimentary maintenance, which consisted of an oil change and tire rotation. I made an appointment for 11:00. When I arriv ! I brought my car in for complimentary maintenance, which consisted of an oil change and tire rotation. I made an appointment for 11:00. When I arrived I was told that it would take 45 minutes to an hour and a half. At 12:02 that car had not been taken back to I inquired into when it would be ready. I was told that they had fallen really behind and it would likely be around 2:45. I told her that I could not wait that long and needed my car and would reschedule. I called to reschedule and was told that I should not expect to ever wait less than 3 hours. She said that they are actually overbooked for this week, but are still taking appointments. Why would a business ever do that???? That could only lead to upset customers and miserable employees. She told me that if I don't like the long waits, I could go elsewhere. Management clearly has no respect or consideration for their customers or employees. I will never buy another car from this dealership. They have the worst customer service I have ever experienced from a dealership. Each and every time I have visited for simple routine maintenance, it has taken 3+ hours and that is with a scheduled appointment. The fact that they are overbooked, but still taking appointments says it all. More

My wife and I went to Holler Hyundai on a whim one day and really liked the 2023 Sonata LTD Hybrid. We requested a certain color combination, but when the car came in we didn't like how light the interio and really liked the 2023 Sonata LTD Hybrid. We requested a certain color combination, but when the car came in we didn't like how light the interior was. Jonathan and Jose was able to find the car we ultimately wanted at another dealer and picked it up and brought it to Holler, where we viewed it and ultimately purchased it. Everyone there did an outstanding job, including the financing personnel. More

The service was outstanding, especially Jamie my service advisor. She toke care of everything needed in a timely fashion. She was so positive and friendly, it made the overall experience terrific. advisor. She toke care of everything needed in a timely fashion. She was so positive and friendly, it made the overall experience terrific. More

I took my car in for the routine oil change/inspection and was called and told I needed a new starter and that my car wouldn’t start. I told them to get it started because I wasn’t paying the rediculous p and was called and told I needed a new starter and that my car wouldn’t start. I told them to get it started because I wasn’t paying the rediculous price that was quoted. Of course they got it started . I picked it up paid for the oil change. I did a little research on starters and batteries. My car only had a little over 44000 miles on it. My battery did have some corrosion on it. We have a mechanic in our family so to make a long story shorter. We put in a new battery and I have had no issues since. I want be back to that dealership. Unfortunately it can’t be trusted. More

I had my vehicle serviced for my 30,000 mile service. Ty, my service advisor was great. My service was finished timely and efficiently. Ty, my service advisor was great. My service was finished timely and efficiently. More

For my first service, I was pleased with my car getting detailed and my tires pumped. detailed and my tires pumped. More

This is our third vehicle from Holler Hyundai. Wonderful dealership and service department. Our favorite service department associate Ty was off. Moses assisted me. He was very kind and caring. He Wonderful dealership and service department. Our favorite service department associate Ty was off. Moses assisted me. He was very kind and caring. He personally got my vehicle so I didn’t have to wait any further. Thank you. More

Don't know why my local dealership was unable to match the deal I got from Holler Hyundai, but the price made the trip worthwhile. Via email, text and phone, my salesperson, Xavier, was personable, respo the deal I got from Holler Hyundai, but the price made the trip worthwhile. Via email, text and phone, my salesperson, Xavier, was personable, responsive and knowledgeable. I never set foot in the Holler dealership until the day I picked up the Santa Fe Calligraphy which was held for me without even a deposit. Xavier was prepared when I arrived and made the process go smoothly. There were no surprises and he even found a way to save me an extra $300. Majed, the finance rep, was very informative without being pushy. I will recommend Holler Hyundai to any friends who show an interest in Hyundai vehicles. More