755 Reviews of Holler Honda - Service Center
Normal maintenance - The process was completed quickly and very efficiently. The service advisor Manny who was professional and friendly contacted me immediately that my vehicle was ready and proceeded m and very efficiently. The service advisor Manny who was professional and friendly contacted me immediately that my vehicle was ready and proceeded my checkout and had my vehicle returned to me quickly. I could not have been happier with the staff and the process. More
Holler Honda service on Fairbanks. We had an appointment for service, They told us it would take an 1-1/2 hr. we came back from an enjoyable walk and our car had not been serviced at a We had an appointment for service, They told us it would take an 1-1/2 hr. we came back from an enjoyable walk and our car had not been serviced at all. They didn’t even give us a heads up about the delay. I suspect that because we had prepaid for vehicle maintenance when we bought the car, we were delegated to a lower priority, because they already had our money. I will never do business with Holler Honda. More
I believe Holler Honda has a pretty good service department for the most part. But as with all service departments it can improve on something’s, like customer follow up after repairs completed. I’d department for the most part. But as with all service departments it can improve on something’s, like customer follow up after repairs completed. I’d like to see some better communication while repairs are on going. More
I was getting maintenance done on my crv. Service was fast. Ivan was personable and friendly. He explained everything to me. There were no issues. Service was fast. Ivan was personable and friendly. He explained everything to me. There were no issues. More
Had truck towed into service and was able to manage entire experience remotely. Chris Perez, my service person was very good at communicating, coordinating, and updating my service. Provided a nice loa entire experience remotely. Chris Perez, my service person was very good at communicating, coordinating, and updating my service. Provided a nice loaner, courtesy car for the duration of my service. Helped contact me with the sales department when I was considering a new car. More
I have been visiting this service center for more than ten years. As usual, the service was satisfactory, it was only for the replacement of the battery. Note: the technician forgot to remove a flashlight ten years. As usual, the service was satisfactory, it was only for the replacement of the battery. Note: the technician forgot to remove a flashlight and left it in the engine area. More
My customer service rep, Ivan Borbon was FABULOUS! He listened to me trying to describe my concern. He explained that it sounded like alignment issue & not steering yet they would thoroughly check i He listened to me trying to describe my concern. He explained that it sounded like alignment issue & not steering yet they would thoroughly check it out. He mentioned that if was alignment then wasn't covered by my maintenance plan & what the cost would be. It was the alignment. He was friendly & most professional through our interactions! More