Holler Honda - Service Center

Service Jerome provided excellent customer service & kept me informed of the progress of my service visit. While waiting Steven let me test drive a new Accor Jerome provided excellent customer service & kept me informed of the progress of my service visit. While waiting Steven let me test drive a new Accord Coupe & was very polite & informative. I think I found my next car! Thanks Jerome & Steven for a great experience. R. R. More

service repair This dealership is quick to void your manufacturer warranty and your power train warranty due to little modifications you do on your car. Even if the This dealership is quick to void your manufacturer warranty and your power train warranty due to little modifications you do on your car. Even if the modifications have no relevancy to the repair that is needed. They will not even contact the manufacturer for any good will repairs. The service manager was rude, unprofessional and he is a grown man that was throwing tantrums on the phone while speaking about my repairs. He said he will do just as we asked but if we are wrong that we needed to take our vehicle out of the dealership and take it elsewhere because he will not deal with it!! Anyway so what we said was right but because we were right, he made excuses not to cover the repair that was needed under the power train warranty and actually on top of that he voided our power train warranty!!! If the same situation occurs and you have an american made car they will cover the repair and even if not, they will even go as far as calling the manufacturer themselves and ask for a good will repair. That is the kind of service you should have with any dealership that you go to especially if they carry the brand of your car. Anyway we took the issue to the general manager but he did not care one bit that his service manager was rude!! No apologies whatsoever. I guess they are both one and the same. You’re totally better off buying an American car. More

20000 mile service Hoang Loi was extremely courteous and really cared about my wait time. I had oil and transmission service and I was out within 90 minutes. He went ove Hoang Loi was extremely courteous and really cared about my wait time. I had oil and transmission service and I was out within 90 minutes. He went over my car in detail and displayed a genuine interest in keeping me as a customer. I will only deal with him for my service. My previous service for a battery was not so pleasant. Hoang is the go to guy. More

Airbag Recall Jerome Williams. was courteous, respectful and corrected erroneous information which was given to me on a previous visit. Only reason l went to this d Jerome Williams. was courteous, respectful and corrected erroneous information which was given to me on a previous visit. Only reason l went to this dealership was for the recall. In addition to the horrible service l received on a previous visit, last week my daughter took her vehicle for regular maintenance and the shield under the vehicle was left unsecured which caused it to be ripped apart as she drove the car home. My neighbor removed the shield. Jerome Williams patiently listened to my disdain for your dealership including the $2,300.00 quote l was given for an air conditioner of which l didn't need. A recommended repair shop told me l did not need to replace my air conditioner. One year later, the air conditioner works at 100%. Thank you Jerome Williams for your patience with a dissatisfied customer. More

Service at Holler Honda Dylan Sangil was very courteous as is all the staff at Holler Honda. With coupons sent in the mail I can get great service with savings! Often I use t Dylan Sangil was very courteous as is all the staff at Holler Honda. With coupons sent in the mail I can get great service with savings! Often I use the transport service as the wait call be rather long. Cathy R. More

Changes have made a difference. I recently brought my Odyssey in for a routine oil change. I was in a hurry and I didn't have an appt. I was greeted at my car with a smile and quic I recently brought my Odyssey in for a routine oil change. I was in a hurry and I didn't have an appt. I was greeted at my car with a smile and quickly placed in Alexis' hands. She went over and beyond to be kind, efficient , and competent. The dealer makes what would be a dreaded errand with kids a pleasant experience. In the end, my kids left happy with a new soccer ball and I left happy and on time. Holler has made huge strides in their customer service dept and it shows. Alexis is a keeper and should be promoted. Best customer service I can remember. More

Quick and easy car maintenance Al Edgerton was extremely helpful with making the car maintenance process clear, quick, and easy. He helped me find the best deals and kept me updated Al Edgerton was extremely helpful with making the car maintenance process clear, quick, and easy. He helped me find the best deals and kept me updated on my car while I was waiting. More

Very helpful in explaining the service work required. Alexis Dorsey was an extremely polite young lady. She was very informative about the service work that was required. She explained everything in gre Alexis Dorsey was an extremely polite young lady. She was very informative about the service work that was required. She explained everything in great detail and that was very helpful. More

First oil change on my 2016 Accord Thank you Manny Vando for your great customer service in taking care of my car. Always had a great experience and hope to continue a great relationshi Thank you Manny Vando for your great customer service in taking care of my car. Always had a great experience and hope to continue a great relationship with Holler Honda's service dept More

Holler Honda Service I have always had excellent service experiences With Holler Honda. My latest service representative was Drew Craig, he provided excellent and quick I have always had excellent service experiences With Holler Honda. My latest service representative was Drew Craig, he provided excellent and quick service. J Lynn Sanford More