Holler Honda - Service Center

Outstanding Service I purchased a CRV from Holler Honda and routinely have it service there. Stephen Toggweiler is my service rep. and is a professional as they come. Fr I purchased a CRV from Holler Honda and routinely have it service there. Stephen Toggweiler is my service rep. and is a professional as they come. From the time I arrived at the check in station, until the time he showed up at my door could not have been more than two minutes. He quickly found out what I needed to have done and directed my to his desk to complete the paperwork. A routine alignment check found the car to be out of alignment. Stephen explained the problem and the risk of allowing the issue to continue and then told me the cost and estimated completion time. The car was completed right on time. Stephen has an easy going demeanor which relays confidence in his abilities to the customer and puts them at ease. The entire service depart goes out of their way to help you. They have also work on my wife's Ridgeline and done an excellent job with it. It is ten years old. They even caught a recall notice we missed. Overall I highly recommend Holler Honda and Stephen Toggweiler to anyone looking for an outstanding car dealership and service advisor. More

Great Service! Dana Neal was responsible for ordering a new key after my recent used car purchase at Holler Honda. He kept me informed during the ordering process a Dana Neal was responsible for ordering a new key after my recent used car purchase at Holler Honda. He kept me informed during the ordering process and let me know when the key was ready. He met me at the my car and promptly took care of getting my new key programmed. I've never been to a service department that was so quick and friendly. More

Outstanding Service I am a very satisfied customer because the service on my two Honda cars has been fantastic! Alfredo Edgerton is my service consultant and is truly to I am a very satisfied customer because the service on my two Honda cars has been fantastic! Alfredo Edgerton is my service consultant and is truly top notch in every respect. Alfredo understood and fully explained the specific problems that the cars had and which were promptly and professionally solved! Holler Honda is a superior dealership, More

Great customer Service I worked with Christopher Schaefer and he gave the best customer service! I would go back anytime! It was a great experience and a fair price. I worked with Christopher Schaefer and he gave the best customer service! I would go back anytime! It was a great experience and a fair price. More

I bought a "brand" new 2009 Honda Accord with 0 miles on it during their let's get rid of the 09 car sale! This car immediately had noise coming from the right-rear area of the car during either take off or it during their let's get rid of the 09 car sale! This car immediately had noise coming from the right-rear area of the car during either take off or stopping. I notified Holler of this (Sales Rep) and was told to bring it in. My first chance to bring the car in (December 22), I was told that they were closing and bring it back the next business day which was the 27th. I showed up at 7 AM. After turning my car in and waiting for nearly 3 hours, they provided me with a rental car to go to work. I was never called that entire day. Finally at 5 PM, I called the Service Tech, who stated that they had to "order" a part from Honda to fix my brand new car and the part would be in the following day. The next day came and went and I never heard from Holler Honda. I received a vm at 6:30 PM that evening that they finally fixed my brand new car and that I could pick it up. The following morning, I dropped off their rental and picked up my car. It appears to be fixed (even though it is brand new). No real explanation, just that they had to put some "material" in the right rear wheel-well..... Don't understand that but hey, no noise so I'm OK. 2 weeks later, I check my AMEX card and they are charging me $62.00 for gas on their loaner that they gave me without telling me I needed to return full or pay 7+ a Gallon (none of which was divulged to me)????????????? I have NOT even begun a relationship with this DEALERSHIP yet, but I think Classic HONDA gets my businsess from now on!!!! Heck, I think David Maus who services my Camry now is 1000 times better than these Yahoos (no pun intended). Thanks for reading and beware!!!! More