Holler Honda - Service Center

It’s clean. It provides ample space with charging ports for waiting customers. The complementary drink/snack station is a touch too. It provides ample space with charging ports for waiting customers. The complementary drink/snack station is a touch too. More

I recently brought my vehicle in for a routine oil change, which initially appeared to go smoothly. However, the following morning, every warning alert on my dashboard was illuminated, prompting an ur change, which initially appeared to go smoothly. However, the following morning, every warning alert on my dashboard was illuminated, prompting an urgent return to the shop. I strongly believe something was not properly reset during the service, which created a significant and untimely inconvenience as I was preparing for my child’s graduation. Additionally, I was told by George that my battery was failing and was pressured to replace it. I immediately sought a second opinion, and it was confirmed that the battery—only two years old—was in good working condition. This experience left me feeling as though I was being taken advantage of, possibly because I am a woman, which is both disappointing and unacceptable. While I’ve typically received quality service in the past, this visit has unfortunately damaged my trust. I left feeling uneasy and disrespected. I sincerely hope others do not have to endure a similar experience. Update: I recently left a negative review (above) regarding my experience, and I wanted to follow up. I was invited to call the general customer service number, but unfortunately, none of the associates I spoke with seemed to know how to assist me. I was then transferred to leave a voicemail, which went unanswered. After several days without a response, I called again and spoke with someone named William. His dismissive attitude and lack of professionalism only reinforced my initial concerns. It was clear from the interaction that customer service is not a priority, and my business is not valued. I noticed a recent google review from another customer describing a very similar experience to mine. It’s clear that the quality of service has significantly declined, which is disappointing and concerning. This experience has been disheartening and disappointing from start to finish. More

I recently brought my vehicle in for a routine oil change, which initially appeared to go smoothly. However, the following morning, every warning alert on my dashboard was illuminated, prompting an ur change, which initially appeared to go smoothly. However, the following morning, every warning alert on my dashboard was illuminated, prompting an urgent return to the shop. I strongly believe something was not properly reset during the service, which created a significant and untimely inconvenience as I was preparing for my child’s graduation. Additionally, I was told my battery was failing and was pressured to replace it. I immediately sought a second opinion, and it was confirmed that the battery—only two years old—was in good working condition. This experience left me feeling as though I was being taken advantage of, possibly because I am a woman, which is both disappointing and unacceptable. While I’ve typically received quality service in the past, this visit has unfortunately damaged my trust. I left feeling uneasy and disrespected. I sincerely hope others do not have to endure a similar experience. More

I highly commend Svere Johnson my service advisor for his excellent work. Honestly and integrity handling the work required. He is the main reason I faithfully come to this dealership because I have full con excellent work. Honestly and integrity handling the work required. He is the main reason I faithfully come to this dealership because I have full confidence with his advice. More

It was time for my CRV maintenance and repair of 2 Honda recalls. Scheduling was very easy and my wait time less than anticipated. I am very pleased with their Service and staff communication during the pro recalls. Scheduling was very easy and my wait time less than anticipated. I am very pleased with their Service and staff communication during the process. More

My 2024 CRV needed its first major service and resolution of two vehicle recalls. The time estimate was at least 2 1/2 hours. Drew Craig, my service advisor had it completed in about 2 hours. The SUV is runn of two vehicle recalls. The time estimate was at least 2 1/2 hours. Drew Craig, my service advisor had it completed in about 2 hours. The SUV is running smoothly and I am quite pleased. More

I took my Accord in for an oil change and transmission service. Carlos Bernal was my service advisor. I've worked with Carlos many times and have always had pleasant experience. He keeps interactions prof service. Carlos Bernal was my service advisor. I've worked with Carlos many times and have always had pleasant experience. He keeps interactions professional and always answers my questions. More

All my services have been pretty consistent, Ivan is a very good service rep he makes it a very smooth visit. Cheers... very good service rep he makes it a very smooth visit. Cheers... More

Fair, honestly, attentive to concerns, clean, quality service, fast, honest prices are plight understandable smiling service, fast, honest prices are plight understandable smiling More

My Service Mgr, Drew Craig, always attends to my car's needs in a professional manner. needs in a professional manner. More