
Holler Honda
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Biggest surprise was my review of service was NOT even read. So much for Honda really wanting “your feedback” My complaint was met with an email from Honda stating they hope my experience was exceptional. read. So much for Honda really wanting “your feedback” My complaint was met with an email from Honda stating they hope my experience was exceptional. OMG , It’s such a shame a 35 year loyal customer was given up over a pair of windshield wipers that were supposed to be covered by an extended warranty that I will still be paying for (2) more years. Then the top insult is not even reading my response . Bye Holler Honda! More
I have been going to Honda dealer ship in Semoran blvd for the past few years . Francis has a great customer service and great communication skills , people are professional over there , service is fast a for the past few years . Francis has a great customer service and great communication skills , people are professional over there , service is fast and accurate . More
I had been using this service center since originally purchasing my car back in 2009, but after the experience I had this week, I will not be returning. I brought my car in Monday for an oil change and t purchasing my car back in 2009, but after the experience I had this week, I will not be returning. I brought my car in Monday for an oil change and tire patch, heading home afterwards since they were busy and it would be at least an hour wait. I received a cryptic phone call that the tire was "un-fixable" with no explanation as to why, and then mentions that the front brakes were almost done. I agreed to the extra work only to then receive a distressing phone call soon after. In 2020 I had gotten new tires for all 4 wheels. Apparently during the installation of the lug nuts for one of the tires, they were put on "sideways" (as it was explained to me on the phone - though since they only go on one way, I'm not sure what he meant) and that it was at risk of breaking the pins holding my wheel on. This risked incurring me a $300 repair fee. Of course, in trying to remove the lug nuts, they broke and so when I returned to pick up my car, I brought this issue up to the service clerk. Why should I be responsible in paying for damages I didn't cause? After the tires were put on at their service station, I didn't touch them - they were new, so I had no need to. Therefor the only people who could have put them on wrong were the technicians there. My fiance and I looked through the itemized bill and it also appeared that they were charging labor in the same time to both repair the pins (sold at market at $2 a piece - and I noted that the parts weren't even listed on the bill although the hours worked were) and when my fiance questioned that if they were taking the wheel apart to replace the brakes, why bill twice for the hours worked, we were met with a "Come on man, you know how it is". The clerk asked if we wanted to speak to the manager and, after saying yes, he went over to him; however, the manager never came to speak to us. Instead, we were informed that the $300 charge would be dropped. While I'm extremely happy with this resolution, I also then have to question the validity of the charge as a whole. If it was so necessary, as the clerk was talking it up initially, why then was it so quickly dismissed? And with the labor charge, it would have amounted to at least $80/hour - which seems pretty high for a dealership. I had been considering using this dealership to purchase my next car through in the upcoming year, but after dealing with what felt like dishonest charges, I will not be coming back. I would recommend taking your car elsewhere for parts and service. This was a very disappointing experience. More
Worst experience ever trying to get a quote for a car they didnt even have. I just wanted a quote and a trade value for my vehicle, 5 days of back and forth just to get that and when they gave me the tra they didnt even have. I just wanted a quote and a trade value for my vehicle, 5 days of back and forth just to get that and when they gave me the trade value it was 5k less than normal trade value at other dealers I've been for the same model for a vehicle they sold already. Its a absolute joke and if you want to waste your time with them be my guest but I suggest you dont and find a better deal else where. Peter Tran was the sales associate and if hes reading this man know who your talking to and for god sakes dont take 5 days to send a quote it will help your career not to drag people along and cause negative perceptions of you or the dealership you work for. More