Holler Honda

Dealership was very nice and cleaned. The service department and my service tech was very nice. I like the service and will go back again. The service department and my service tech was very nice. I like the service and will go back again. More

Jhonson was amazing to work with for replacing my clutch! The service response time was impeccable and done faster than expected as usual with this great team. My car is running fantastic and I feel happy dr The service response time was impeccable and done faster than expected as usual with this great team. My car is running fantastic and I feel happy driving again. I highly recommend using Holler Honda's services!! More

I used to believe in the reliability and integrity of Holler Honda until I leased my first car from them. Despite having purchased multiple cars from them in the past, my initial leasing experience was a Holler Honda until I leased my first car from them. Despite having purchased multiple cars from them in the past, my initial leasing experience was a complete letdown. The car turned out to be a lemon, requiring two separate visits to address the same issues, with each visit lasting over 30 days. To compound the frustration, they initially insisted that both my insurance and I cover the costs, even though the issues were manufacturer-related. During the second round of repairs for the recurring problem, they finally acknowledged their error and resolved the issue at the manufacturer's expense. When I expressed my dissatisfaction to the Sales Manager, BK, and asserted that the car was a lemon, he dismissed it, claiming that it no longer qualified due to the elapsed term. Instead of addressing the issue, he tried to persuade me to lease another car. I questioned the logic of leasing from Holler Honda again, considering the major manufacturer-related problems and the fact that we had to bear the cost the first time. Despite reaching out multiple times via email and phone calls, I have not received any response or callback from the General Manager, RD, regarding my request to waive the fee. This fee applies when choosing not to purchase or lease another vehicle from Holler Honda at the end of the lease, signaling a departure from their services. This lack of communication reflects a disregard for customer satisfaction, suggesting that their primary focus is on making sales and earning commissions rather than maintaining long-term customer loyalty. As a result, they have lost a customer who was loyal to them for a significant period. I might reconsider updating my review if General Manager RD responds and addresses the concerns by waiving the end-of-lease fee at Holler Honda. Perhaps, in the future, after a hiatus from Holler Honda, we could potentially consider doing business again if the fee is waived or if I am reimbursed for the expenses incurred during the initial repairs. More

Everyone cordial and profession! I would like to thank Mr, Peter Tran for his reaching out to me, in a timely manner and explaining every thing in a detail manner. And Mrs. Z Massey I would like to thank Mr, Peter Tran for his reaching out to me, in a timely manner and explaining every thing in a detail manner. And Mrs. Z Massey for her feedback and explaining every thing in detail! I would like to thank the team. For all their help! More

Great customer service every time. Miguel is very friendly and professional always in a great attitude. Miguel is very friendly and professional always in a great attitude. More

My experience with the Honda dealer was exceptional. I had all of the updates done to my Pilot that were needed in a timely manner. I also had a comfortable place to sit and get work done while I wait I had all of the updates done to my Pilot that were needed in a timely manner. I also had a comfortable place to sit and get work done while I waited. More

Excellent. Job Julio was professional he now his job the service was very fast. and I was very happy with the service. Job Julio was professional he now his job the service was very fast. and I was very happy with the service. More

The whole experience was smooth and very professional. We will definitely take our car back We will definitely take our car back More

I have bought several Hondas from Holler Honda and always have them serviced there. Drew Craig has been my service rep for several years and I trust him explicitly. He and the team of sales reps have alway have them serviced there. Drew Craig has been my service rep for several years and I trust him explicitly. He and the team of sales reps have always been open and honest with me. They do superb work and always meet my expectations for great service by knowledgeable experts and in a timely manner. I would not take my vehicles any where else. Thanks Drew again for your outstanding service and support and thank your service team as well. More

Drew was thorough and did not dismiss my concern. Was very satisfied with the service I received from him Was very satisfied with the service I received from him More