Hoffman Toyota
West Simsbury, CT
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How car/truck buying should be This is how all dealers should be everyone there was extremely friendly my salesman Ed Crouse was a pleasureto do business with very knowledgeable wor This is how all dealers should be everyone there was extremely friendly my salesman Ed Crouse was a pleasureto do business with very knowledgeable worked with me on the price of the truck very upfront with everythingwith no hidden surpriseswhen done & nothing was to much troublefor him.Mike Viera in finance also a pleasureto work with very friendly & you feel very comfortable working with him.The whole experience was stress free & they are really the poster child for how all dealerships should be More
First rate, customer-centered, and efficient Over the course of 12 years I have worked exclusively with Hoffman Toyota and feel a sense of trust and mutual respect with sales person George Corsa. Over the course of 12 years I have worked exclusively with Hoffman Toyota and feel a sense of trust and mutual respect with sales person George Corsa. I love my new Rav 4 and I appreciate how smoothly the transaction went due to George's thoughtful and personalized attention. I know I can look forward to great service and body work from Hoffman should either be needed. There are other brands that interest me but I keep coming back to Hoffman where they take care of both the customer and the car. More
Land Cruiser Service check Went in for service, left less than one hour later with a fully serviced clear car. The team is very professional and customer centered. What more c Went in for service, left less than one hour later with a fully serviced clear car. The team is very professional and customer centered. What more can you ask for? More
Leasing a Brand New Beautiful Rav 4 I have given an overall rating of "excellent" to Hoffman Toyota Scion, because they made it an easy, happy, and fun experience to lease a new vehicle. I have given an overall rating of "excellent" to Hoffman Toyota Scion, because they made it an easy, happy, and fun experience to lease a new vehicle. I had leased a Rav 4 3 years ago from this dealership and knew I would want to work with them again due to the time and care they put into helping it be an easy process. John Rossley was a fantastic salesman who truly put in the time so that I could be familiar with all of the new features of my beautiful RAV 4 Limited. Our test drive was fun and entertaining; he's definitely a great "people person" with a fun sense of humor. I also felt that he made me feel comfortable enough to keep asking questions if I needed to. I never felt pressure or felt as if I was taking up too much of his time. It was a swift and easy day - I'd strongly recommend John to anyone looking for a new car. Matt West was our first salesman 3 years ago and now is a fantastic manager! He is so personable and professional. He also has a nice way about him that makes people feel comfortable. Also, for the last 3 years, the staff in the service center have been friendly, helpful and knowledgeable. It was an excellent experience all around and we will continue to go to Hoffman for our future vehicle needs. Thank you all for your kindness and attention to detail! More
Toyota Rav 4 Limited Jim and Alvin made the painful experience of buying a car very pleasant. Alvin was particularly intuitive as to what I wanted to experience without gi Jim and Alvin made the painful experience of buying a car very pleasant. Alvin was particularly intuitive as to what I wanted to experience without giving me the entire annoying sales pitch. We were in and out of the dealership in 2 hrs including a test drive. Feedback for Toyota: your options and trim lines are very confusing and you almost lost a sale to Honda because of the level of frustration I experienced with making an informed decision. In addition the lack of an SUV option with manual transmission was extremely disappointing. Thank you. More
Excellent Service Center I recently had service performed on our Highlander at Hoffman Toyota. This was my second visit to Hoffman's service center - both times for routine se I recently had service performed on our Highlander at Hoffman Toyota. This was my second visit to Hoffman's service center - both times for routine servicing and inspection. I had excellent experiences at each service visit. The service coordinator, Linda Schultz, handled the process with a high degree of professionalism and excellent communication skills. She explained the entire process to me very well. Most importantly, the mechanic on the job performed the work very efficiently so that I was out the door and back on the road quickly. I highly recommend the Hoffman service team. Mike Lenkiewicz - West Hartford More
Service Treated with respect, provide all details on what car needs with no pressure. You make decisions. The service rep was great and name Michael Fuhr. Treated with respect, provide all details on what car needs with no pressure. You make decisions. The service rep was great and name Michael Fuhr. More
Great service I was there last Saturday. They treated me well . Great service and they even washed my car. I really liked the service provided to me. sorry can no I was there last Saturday. They treated me well . Great service and they even washed my car. I really liked the service provided to me. sorry can not remember the name of the guy that provided me with service. More
First New Car Purchase in 11 Years Owning low a mileage 2003 Matrix and 2006 Mercury Mariner, this is my first auto purchase in 11 years and it went exceeedingly well. Our sales person Owning low a mileage 2003 Matrix and 2006 Mercury Mariner, this is my first auto purchase in 11 years and it went exceeedingly well. Our sales person Dan Carboni was forthcoming and accessible. He was fair and willing to negotiate, answered all of our questions and when it came down to crunch time, he brought us the deal that precipitated the sale. I very appreciated avoiding the usual song and dance sales routine that we experienced in our past auto purchases and found Dan and Hoffman Toyota fair and forthright in these negotiations. This is our third Toyota car purchase --first being a Toyota Camry, then the Toyota Matrix 4WD, and now a Toyota Rav 4.. More
Nothing but ease. After extensive searching/research online to hopefully find a truck, I spies one at Hoffman. I eventually carved out some time to test drive the Tacom After extensive searching/research online to hopefully find a truck, I spies one at Hoffman. I eventually carved out some time to test drive the Tacoma and that's when I met John. He was pleasant and I found him to be really quite genuine. His demeanor was that of Hoffman's policies; no haggling, straight-forward, and honestly pleasant. Knowing that John and Hoffman are true in their ways makes it easy to recommend them to friends who don't want the sleazy, high-pressure, hard sell tactics that are sadly too common in the auto sales world. ...and I love my truck. Thanks to all at Hoffman for making my first serious vehicle purchase one that was pleasant and easy. More