Hoffman Toyota

Having purchased multiple cars, going to Hoffman Toyota and dealing with Ed Crouse and Theresa Dragon was an exceptional experience. I have purchased five cars from the dealership at this point and have fe and dealing with Ed Crouse and Theresa Dragon was an exceptional experience. I have purchased five cars from the dealership at this point and have felt that each purchase was handled very professionally. Knowledgeable people with excellent communication skills, fair pricing and straight forward sales process have added up to my rating of excellence. Service and body work have also been fairly and expeditiously handled. It's the whole package for purchasing and maintaining great vehicles. More

I have nothing negative to say about my experience buying a car from John. He was professional and efficient. I will definitely recommend John and Hoffman Toyota to my friends if they are ready to buy a new a car from John. He was professional and efficient. I will definitely recommend John and Hoffman Toyota to my friends if they are ready to buy a new car. I also enjoyed the new Toyota building. More

Brenda Sostre was extremely professional, very detailed in explaining what was being done. called to let me know when my car was ready. Car was cleaned when I picked my car up, something STEPHEN'S AUTO MAL in explaining what was being done. called to let me know when my car was ready. Car was cleaned when I picked my car up, something STEPHEN'S AUTO MALL never did, and they always had attitudes. I would recommend Hoffman to anyone interested in having service done on their car, and ask for Brenda Sostre. She was FABULOUS!!!! More

Buying my new Toyota Camrey XL was a very pleasent experience with no glitches. The process went very smoothly from a demonstration test drive to my trade in of my 2005 Camrey XLE. All options were experience with no glitches. The process went very smoothly from a demonstration test drive to my trade in of my 2005 Camrey XLE. All options were discussed with me before my purchase. I declined all optional maintenane options and took the Simonize package. More

Kia (sales person) was very knowledgable and helpful. Not pushy or overly aggressive. Explained all the cars features and what sets Toyota apart. Customer service is open all day Saturday. I had resea Not pushy or overly aggressive. Explained all the cars features and what sets Toyota apart. Customer service is open all day Saturday. I had researched the vehicle and knew exactly what I wanted to pay, and the dealer met my price. More

I initially found the car I was looking for on the web. The dealership was across the state. I spoke about the purchasing a new car and trading my old car on the phone.I hate haggling with dealers. Basical The dealership was across the state. I spoke about the purchasing a new car and trading my old car on the phone.I hate haggling with dealers. Basically he knew I would be driving far and just gave me a great deal without having to play games and waste my time. Chris Delphi gave me a good deal on both ends. When I got to the dealership I found he was a man of his word. I was next helped by Jesus, then Anthony in finance. Both were very knowledgeable and plesant. It was worth a trip across the state for my great price and great customer service. More

The service dept at Hoffman is excellent. They are always on time and have never kept me waiting. When they tell me it will take 1 hour for the service to be performed, they usually have it done in less time on time and have never kept me waiting. When they tell me it will take 1 hour for the service to be performed, they usually have it done in less time. I really like the way they check you in for service, from pulling my car into the heated garage check in station, to the service rep coming out to meet me and bring me into his office to make sure we are clear on what service is to be performed. All the service personnel are very knowledgeable and friendly and ready to answer any question I have in a professional and courteous manner. More

I am very impressed with the staff (service management and technicians). Professional, efficient and friendly. They put the word "service" back in the meaning of automobile service. My wife and I both and technicians). Professional, efficient and friendly. They put the word "service" back in the meaning of automobile service. My wife and I both own Toyota-made autos and working with such people makes us want to continue to be Tpyota owners for a long time. Thanks for an awesome experience and a job well done! More

I had a very positive experience with Hoffman Toyota. Hoffman's inventory of used cars (in my case Priuses) was better than what I found in other dealerships in Massachusetts where I live. So it was wort Hoffman's inventory of used cars (in my case Priuses) was better than what I found in other dealerships in Massachusetts where I live. So it was worth it for me to travel all the way to Avon from western Mass. Second, as soon as I set up an appointment online, I was given the name of a specific sales rep with whom I would interact. I liked having a specific "go to" person who I looked for when I arrived at the dealership. Third and importantly, both the cars I was interested in test driving were waiting for me in front which speeded up my selection process. Finally, Hoffman handled all paperwork and legwork involving the transfer of licence plates from my old car to new car, registration, etc. Having someone else handle that made my life a lot easier! More

I have purchased my last 4 vehicles from Hoffman. The experience is always been positive. I find everyone friendly, professional, and extremely helpful. I always feel their goal is that I am completely experience is always been positive. I find everyone friendly, professional, and extremely helpful. I always feel their goal is that I am completely satisfied with the experience. I have and will continue to recommend the dealership to family and friends. I feel their slogan, "Driven by Trust" is what they base their dealership on. It is a shame other dealerships don’t follow their lead. They provide "good, old fashion customer service" and unfortunately you don't find that often in these times. I am an extremely satisfied customer. Sheri DeFilio More