Hoffman Toyota

The service dept at Hoffman is excellent. They are always on time and have never kept me waiting. When they tell me it will take 1 hour for the service to be performed, they usually have it done in less time on time and have never kept me waiting. When they tell me it will take 1 hour for the service to be performed, they usually have it done in less time. I really like the way they check you in for service, from pulling my car into the heated garage check in station, to the service rep coming out to meet me and bring me into his office to make sure we are clear on what service is to be performed. All the service personnel are very knowledgeable and friendly and ready to answer any question I have in a professional and courteous manner. More

I am very impressed with the staff (service management and technicians). Professional, efficient and friendly. They put the word "service" back in the meaning of automobile service. My wife and I both and technicians). Professional, efficient and friendly. They put the word "service" back in the meaning of automobile service. My wife and I both own Toyota-made autos and working with such people makes us want to continue to be Tpyota owners for a long time. Thanks for an awesome experience and a job well done! More

I had a very positive experience with Hoffman Toyota. Hoffman's inventory of used cars (in my case Priuses) was better than what I found in other dealerships in Massachusetts where I live. So it was wort Hoffman's inventory of used cars (in my case Priuses) was better than what I found in other dealerships in Massachusetts where I live. So it was worth it for me to travel all the way to Avon from western Mass. Second, as soon as I set up an appointment online, I was given the name of a specific sales rep with whom I would interact. I liked having a specific "go to" person who I looked for when I arrived at the dealership. Third and importantly, both the cars I was interested in test driving were waiting for me in front which speeded up my selection process. Finally, Hoffman handled all paperwork and legwork involving the transfer of licence plates from my old car to new car, registration, etc. Having someone else handle that made my life a lot easier! More

My experience at Hoffman Toyota was great. The saleperson Jose Rivera helped me get out of a lease and purchase a used 2006 Toyota highlander. I originally was interesting in purchasing a 4runner and thanks Jose Rivera helped me get out of a lease and purchase a used 2006 Toyota highlander. I originally was interesting in purchasing a 4runner and thanks to Jose's expertise the higlander was a better choice due to warranty, price and worth of vehicle. Never did I feel pressured during the purchase, all the staff was friendly. I walked out that day with a new, bigger and affordable vehicle. As a mom of 4 I have no time to waste and my time was definitely not wasted. I will be going back to Hoffman Toyota for another vehicle for my growing family. More

Ed was very good to work with. He listened to my needs and found the perfect car at a very good price for me. He was very professional and worked out a payment plan that fit my budget. Also, when I came and found the perfect car at a very good price for me. He was very professional and worked out a payment plan that fit my budget. Also, when I came to pick up my car he went through all the workings of the car's drivers panel and where the jack equipment was located. Almost 2 years since I have had the car and if I have questions or problems I can still call Ed and he has been extremely helpful. More

I have been purchasing vehicles from Hoffman Toyota since 1991. My latest purchase, a 2010 Sequoia, back in May has been the best yet. Ed is always eager to help and he made the delivery of my vehicle an enj 1991. My latest purchase, a 2010 Sequoia, back in May has been the best yet. Ed is always eager to help and he made the delivery of my vehicle an enjoyable experience. My times in service have been equally as impressive. The entire staff at Hoffman Toyota has always been extremely helpful and sincere. In my opinion, my car buying experience really is "driven by trust". I love my truck. More

I have purchased my last 4 vehicles from Hoffman. The experience is always been positive. I find everyone friendly, professional, and extremely helpful. I always feel their goal is that I am completely experience is always been positive. I find everyone friendly, professional, and extremely helpful. I always feel their goal is that I am completely satisfied with the experience. I have and will continue to recommend the dealership to family and friends. I feel their slogan, "Driven by Trust" is what they base their dealership on. It is a shame other dealerships don’t follow their lead. They provide "good, old fashion customer service" and unfortunately you don't find that often in these times. I am an extremely satisfied customer. Sheri DeFilio More

I would recommed Hoffman Toyota of Simsbury because when I bought my Toyota Sequoia the sales person that helped me was of great service. I thought they were ALL honest and up front with me. I didn't feel p I bought my Toyota Sequoia the sales person that helped me was of great service. I thought they were ALL honest and up front with me. I didn't feel pressured or rushed when purchasing my Sequoia. Thanks Hoffman Toyota!!!! More

I had a wonderful experience at this dealership. Ed really made purchasing a new car a stress free and almost fun. He was very easy to work with and I felt no pressure to make any decision. He was very really made purchasing a new car a stress free and almost fun. He was very easy to work with and I felt no pressure to make any decision. He was very energetic and lively and put me to ease about something that I would normally be rather nervous about. I would most definitely recommend this dealership to anyone who is interested in purchasing a car. More

I have purchased 3 vehiles from Hoffman Toyota in Avon Connecticut over the last several years.I wouldn't Buy a vehile from any where else.When I purchased my vehile's from Them I found that the Saleman A Connecticut over the last several years.I wouldn't Buy a vehile from any where else.When I purchased my vehile's from Them I found that the Saleman And the Manager were very knowlegable about there pruduct.I've purchased alot of car's in my lifetime but have never known any other dealer who knew their pruduct the way Hoffman employee's did. I've also had Hoffman servise my vehiles and they are the best service poeple i've ever dealt with.On top of that toyota is the olny vehiles I will buy because of their quility and service.I have found that they always listen to their customers needs and concerns and are very patience and courtieous.I always refer my friends and family to buy their Car's from Hoffman Toyota. Sincerly Timothy I. Rice More