![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Hoffman Toyota
West Simsbury, CT
Filter Reviews by Keyword
By Type
Showing 872 reviews
I am in the process of purchasing my 4th Highlander Limited from Hoffman Toyota since 2005. Ed Crouse has been excellent at managing each sale and has made every purchase easy and enjoyable. I normall Limited from Hoffman Toyota since 2005. Ed Crouse has been excellent at managing each sale and has made every purchase easy and enjoyable. I normally would not associate the words easy and enjoyable with a new care purchase but these guys have got it right. In spite of the supply issues due to the tragedy in Japan, Ed and Tyrell have made it clear they will find the model I want. The main reason I come back time after time is for their service. I will wait for Linda Schultz to be available as she knows her stuff and makes sure the job is done right. I trust their service as my grandchildren travel in these cars and safety is number one – no exceptions. I wouldn't ordinarily write an online recommendation, but Hoffman has been consistent and I appreciate their continuity. They seem to have very little staff turnover – in my book that is a good sign that the work environment is positive. More
Mr. Sosa was very helpful in finding the car I was looking for. He did not try to sell me a car I was not interested in, he showed me all the RAV 4's they had in the model year that were in my budget, looking for. He did not try to sell me a car I was not interested in, he showed me all the RAV 4's they had in the model year that were in my budget, and we settled on a blue one. More
I bought my car from Julio Sosa in October 2010 and was extremely happy. I knew what I wanted when I went there and he listened to me and didn't try to talk me into a more expensive vehicle. I was dreading extremely happy. I knew what I wanted when I went there and he listened to me and didn't try to talk me into a more expensive vehicle. I was dreading the whole car-buying experience, and Julio's energy and positive attitude made it enjoyable. The entire "family" at Hoffman was a pleasure to work with. I recommended Hoffman to my friends, and made sure I told them to ask for Julio Sosa. More
Everyone we worked with was very friendly and helpful. The staff was responsive to our requests and was very informative. All of the negotiations went smoothly although we did deal with one person over t The staff was responsive to our requests and was very informative. All of the negotiations went smoothly although we did deal with one person over the phone who did not give us accurate information. Everyone we dealt with in person was incredibly helpful, especially Julio! More
This dealership is great. We worked with Jose Rivera. He was not only knowledgable with our questions but very professional in every aspect of the sale of our car. The customer service at this Toyota dealer was not only knowledgable with our questions but very professional in every aspect of the sale of our car. The customer service at this Toyota dealership was unbelievable. Thanks to Jose for doing such a awesome job with us. More
I absolutely love the car I bought, John O was a gentlemen and the whole process was guick and easy. The trade in value for my car was higher than other places I had been. gentlemen and the whole process was guick and easy. The trade in value for my car was higher than other places I had been. More
Hoffman Toyota dealership is outstanding and Jose Rivera is an asset to the company.I would recommend Jose Rivera to anyone of my friends or family. Do keep up the good work. A Happy Toyota owner, Betty-Lo is an asset to the company.I would recommend Jose Rivera to anyone of my friends or family. Do keep up the good work. A Happy Toyota owner, Betty-Lou Berube/ Avon, CT More
My husband and I had a great experience dealing with Jose. He guided us to help us find the car that was just right for us. He was not pushy, but rather well informed and very patient with all of our Jose. He guided us to help us find the car that was just right for us. He was not pushy, but rather well informed and very patient with all of our questions. I would definately go back to Hoffman Toyota. Thanks Jose! More
I can give nothing but a glowing report on the quality of service I recently received at this dealership and from this dealer. I just bought my own car for the first time ever and had no clue what I was doin service I recently received at this dealership and from this dealer. I just bought my own car for the first time ever and had no clue what I was doing. John and the rest of the staff were very helpful and supportive. They put up with my million questions, no matter how ridiculous they may have been. In the end I felt comfortable and confident in my decision and I am certain that I made a great purchase. I recommend this dealership, as well as John, to anyone in search of a new or used car. More
Dealer located hard-to-find desired vehicle(Toyota convertible-discontinued model) and went out of way to provide desired interior (reupholstered seats with bone leather) and also repaired slightly da convertible-discontinued model) and went out of way to provide desired interior (reupholstered seats with bone leather) and also repaired slightly damaged bumper-provided loaner while my car was being repaired and cleaned up. Very responsive to all my questions and concerns and fully explained operation of purchased vehicle. Before purchase, made car available for test drive-allowed us to keep it over night. Did not pressure us into purchase-very pleasant to work with. More