Hoffman Toyota

I went to this dealership to try and get a straight answer about a Service Bulletin that I felt applied to my Avalon. Right from the beginning they were friendly and helpful. By the time I left, answer about a Service Bulletin that I felt applied to my Avalon. Right from the beginning they were friendly and helpful. By the time I left, I had talked to 3 people, head service tech, service person, and the service manager. I couldn't be more pleased. They were honest and helpful displaying a full understanding of customer service. The issue is not resolved yet as I was only there yesterday, but the purpose of going was to get an honest answer to my questions and not to "get my way". They have done a great job in providing that. I feel that if you are selecting a dealership for a car purchase, you should select based on the service personnel. You have to deal with them much more in the future and when you are treated with respect and honesty, you better hang on to that service department. This isn't the first Toyota dealership I went to (forget the other one), but it will be the last, because I feel I can absolutely trust them. I would not hesitate in recommending this service department for any vehicle they work on and will surely consider them if I am even in the market for a new car. More

Julio went over everything in the car with my husband & myself before we took the keys and left with our brand new Highlander. Cars have changed a lot in the last few years. It was very helpful. Everyone & myself before we took the keys and left with our brand new Highlander. Cars have changed a lot in the last few years. It was very helpful. Everyone at the dealership was very friendly. More

Professional and Curteous staff. Competitive vechicle pricing. Good customer service follow-up. Attentive to client concerns and additional accessory requests.Pro-active vechicle maintenance scheduling. pricing. Good customer service follow-up. Attentive to client concerns and additional accessory requests.Pro-active vechicle maintenance scheduling. Attention to detail. More

Best Toyota dealership in CT! Bought our 2011 Sienna from Hoffman. Entire buying experience was very pleasant, unlike the horrible experience we had with Toyota of Wallingford. Rick Siedman, our salesman, wa Hoffman. Entire buying experience was very pleasant, unlike the horrible experience we had with Toyota of Wallingford. Rick Siedman, our salesman, was very thorough in explaining everything to us. Rick was very caring and understanding of our needs. Fran in Finance was very helpful and detailed us on all our options. Will definitely recommend Hoffman to all our fiends and family. More

The dealership is exceptional to do business with. The General Manager, the salespeople, I can't praise them enough. In all my years of buying cars (57) they are the best. General Manager, the salespeople, I can't praise them enough. In all my years of buying cars (57) they are the best. More

This dealership was professional from the start. They do an excellent job at making your car buying experience as pleasurable as possible. Their no-pressure approach allowed for ample time to contemplate th an excellent job at making your car buying experience as pleasurable as possible. Their no-pressure approach allowed for ample time to contemplate the excellent deals given. I never felt pressured into making a hasty decision and I was very comfortable asking as many questions as I needed to. They also have the ability to get you the vehicle you want. Lucky for me they had what I wanted and I am extremely satisfied. I would highly recommend this dealership! More

The attention we received from the Receptionist to the salesperson (Rick Siedman) was excellent. There was little waiting and the process was pleasant and efficient. We were surprised that the car was dri salesperson (Rick Siedman) was excellent. There was little waiting and the process was pleasant and efficient. We were surprised that the car was driven approximately 150 miles while having a backup camera installed. We were told that the mileage was due to the camera being installed in Middletown. Since Middletown is about 25 miles away that would be 50 mies roundtrip. Morel likely the camera was installed somewhere further (?) More

Malvin our sales representative was very helpful. He never put any pressure on use to buy. He took his time to show us several cars. He was able to get what we asked for. never put any pressure on use to buy. He took his time to show us several cars. He was able to get what we asked for. More

I have bought 5 new Toyotas from this dealership starting with a Corolla back in the 90's. I have never had a problem with any of their repair work or maintenance work. I have never broken down with any of with a Corolla back in the 90's. I have never had a problem with any of their repair work or maintenance work. I have never broken down with any of their vehicles and not so much as even had a flat tire. I don't think there is much more you can ask of any car. More

We enjoyed working with Julio Sosa -- very professional, "no B-S," but friendly and efficient. The best car-buying experience we've had to date. "no B-S," but friendly and efficient. The best car-buying experience we've had to date. More