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Hoffman Toyota
West Simsbury, CT
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Everyone was so friendly, answered my questions and concerns and helped me get through a tough situation. Everyone even though may of been tired from working a long day were very positive in the way th concerns and helped me get through a tough situation. Everyone even though may of been tired from working a long day were very positive in the way they treated me and even though I was on a time crunch they made things happen and did not try to lure me away from my goal. This is experience was one of the best experiences with Hoffman. I previously purchased a vehicle from Hoffman Nissan, and even though they are all in the family type of dealership, Toyota/Scion was a better experience. Hoffman overall is a very well organized corporation and has values. More
Julio Sosa greeted us warmly as soon as we came in and quickly arranged to show us the car we saw on the Internet. As we were test driving it he explained in great detail why this car, the Rav4, would be quickly arranged to show us the car we saw on the Internet. As we were test driving it he explained in great detail why this car, the Rav4, would be a better choice than a Honda CRV which we also had come to see. Julio did such a great job of explaining that we didn't even bother to look anywhere else - we just bought the car on the spot. No matter how obscure or minute the questions I had for Julio, he answered them all with knowledge and confidence. His comparisons to the CRV made sense to us according to our lifestyle needs. I am so glad I came to him first rather than going to Honda - he saved us from making a mistake on the second largest purchase a person makes. The car- we love it so far - it is everything Julio says it would be. If anyone we know wants a car I will not hesitate to direct them not only to Hoffman but to Julio himself. Finally, a car salesman who lets the car sell itself with his help to understand what we are looking at. Kudos to Mr. Sosa, and many, many thanks. You have given us the gift of having the right car for ourselves and helping us wade through the car buying process. David Boyd and Sharon Sweet More
Very good dealership. Have bought many vehicles (new and used) from them. Rick was very friendly and patient throughout the entire process (even worked after closing to finish sales contract). Knowledgeab used) from them. Rick was very friendly and patient throughout the entire process (even worked after closing to finish sales contract). Knowledgeable about vehicle and not an overly-aggressive sales person. Good experience. As for the vehicle, it is good, but I have a couple issues which I have yet to call on. I am very confident that they will do right by me. They always have. More
We just purchased our first Prius at Hoffman Toyota, we had a very good experience, we received a very good customer service, we'll recommend hoffman toyota to anybody. had a very good experience, we received a very good customer service, we'll recommend hoffman toyota to anybody. More
Curtis was a very pleasant,knowledgable and honest sales person. I would highly recommend Hoffman's as a dealership and Curtis as your personal representative. person. I would highly recommend Hoffman's as a dealership and Curtis as your personal representative. More
In my pusuit of buying a new car, I visited several dealers and found that the reception I received was always somewhat less than desireable, in that the sales rep was always pursuing an immediate reac dealers and found that the reception I received was always somewhat less than desireable, in that the sales rep was always pursuing an immediate reaction and I felt like a "piece of meat". Unfortunatley many auto dealers generate an uncomfortable feeling when you walk in with their "hungry" attitude and pursuit of the potential customer. My experience at the Hoffman dealership, and with Rick Seidman in particular, was significantly different. I specifically remember arriving at the front door and being received in a pleasant and well mannered presence by Mr. Seidman. He was willing to spend time with me and to explain the various aspects of the car as well as the trade and purchase process. While we were unable to come to an immediate sale decision, Mr. Seidman remained engaged in the process in a very cordial and professional manner. Several phone conversations and discussions took place before the actual sale and delivery and he retained that professional and helpful demeanor at all times. I decided to buy from Hoffman despite the fact that it was somewhat distant from my home and where there were several other Toyota dealers in more reasonable proximity. I decided to buy from Hoffman because Mr. Seidman, by his presence and professional demeanor made me feel very comfortable in the purchase process. There was never a "push" or urgency to get to the next step in the process. I felt him to be trustworthy and professional in his manner and attitude and it was a pleasure doing business with the firm as a result of his presence. More
This is the 2nd car we have purchased at Hoffman Toyota and used John as our sales representitive. It is the 3rd car purchased from Hoffman Toyota. We have enjoyed working with John as he is very helpful and used John as our sales representitive. It is the 3rd car purchased from Hoffman Toyota. We have enjoyed working with John as he is very helpful and courteous and has given us a good fare deal. The entire staff at Hoffman Toyota have always the greatest to work with. Their servicing department is great and we have never had anything done that was not done right the first time. Beautifle, clean and modern facility. More
I have Purchased my last two vehicles from hoffman and Jowe has always gone above and beyond his duties to assure that we are well taken care of. Jowe has always gone above and beyond his duties to assure that we are well taken care of. More
Jose was very friendly. There was no haggaling he was straight to the poing. I would refer my friends and family to him. He picked out the perfect truck for me. straight to the poing. I would refer my friends and family to him. He picked out the perfect truck for me. More
I trust Curtis to the extent that I practically bought my Toyota Matrix sight unseen! He knew my needs, made the recommendation and that was good enough for me. Curtis has a soft sell approach, a great sen Toyota Matrix sight unseen! He knew my needs, made the recommendation and that was good enough for me. Curtis has a soft sell approach, a great sense of humor and he is obviously very knowledgeable. All that adds up to an A+ sales person to me. More