Hoffman Toyota
West Simsbury, CT
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Timely service! For the 120,000 service - I needed to have it done in 90 minutes because of an important work meeting, and it was (didn't need spark plugs because th For the 120,000 service - I needed to have it done in 90 minutes because of an important work meeting, and it was (didn't need spark plugs because they were all replaced 6 months earlier) More
ABS light After some hours techs unable to correct problem. My bill was slightly over $400.00. They suggest that when the light comes on again I should return. After some hours techs unable to correct problem. My bill was slightly over $400.00. They suggest that when the light comes on again I should return. It seems that the light must be lit for diagnostics to evaluate source of problem. Techs were truly alert for this problem since my last visit when truck accelerated full throttle on Rt. 4 and had to push brake quite hard to hold truck from running away and put in neutral Tony DiGrazia Mike Fitzgerald Mgr. More
Great friendly service - simple as that! I'm always wary of having to play the "sales game" when going to look at a new car. I appreciate that they are in business to sell cars but the high I'm always wary of having to play the "sales game" when going to look at a new car. I appreciate that they are in business to sell cars but the high pressure sales approach gets me moving on to the next dealer pretty quickly. There was none of that here. From the moment Amaury greeted me, to the moment I was driving off in my new car it was all very low pressure and more focused on what I wanted and ensuring the car I was picking worked for me. Would definitely recommend these guys. More
Drove in and left with a new car same day! I cannot believe how easy it was to lease our new car. My car died, I went in and spoke to Jose. We worked the numbers super fast and easy (James was I cannot believe how easy it was to lease our new car. My car died, I went in and spoke to Jose. We worked the numbers super fast and easy (James was so wonderful), signed a couple forms (thank you Mike), picked the car and drove away! What an amazing experience. Thank you so much! I love my new Rav 4! More
In and Out Jose took one look at me and knew what to do. I told him what I was looking for and he showed me exactly what I wanted. I went from a 2009 Camry t Jose took one look at me and knew what to do. I told him what I was looking for and he showed me exactly what I wanted. I went from a 2009 Camry to a 2017 Camry. When I took it for a test drive, I noticed the smooth ride. All the controls are where I remembered from my other car, with some noticeable upgrades. He is positive, respectful and attentive. He's got Game! Great experience. I pulled out of Hoffman in my new car in time for lunch. More
Perfect Service Experience !!! This Dealership has completely shattered my expectations from any dealership ... I really can't believe how they have perfected the Auto Maintenance e This Dealership has completely shattered my expectations from any dealership ... I really can't believe how they have perfected the Auto Maintenance experience. Because of their professional and thorough approach to car maintenance, they saved me a lot of money by identifying a problem that could have cost me quite a bit of money for the damage to my engine if left unattended ... As hard as it was to spend the money now, it would have been impossible at this point to repair major engine damage based on our current budget ... They are simply the best Dealership that I have EVER visited across the Country !!! 🌞🌞🌞 More
Great experience! Got a great deal and the people were great. Smooth transaction definitely would go back again. Went to test drive and took my new car home a couple ho Got a great deal and the people were great. Smooth transaction definitely would go back again. Went to test drive and took my new car home a couple hours later. More
Welcoming, painless and successful!! Our group, which included my son, myself and my daughter and her husband, were greeted by Mr. Bruno, who exemplified the spirit of what all millennia’ Our group, which included my son, myself and my daughter and her husband, were greeted by Mr. Bruno, who exemplified the spirit of what all millennia’s should project. Maturity, gentlemanship and customer respect. Mr. Bruno figured us out, knew his stuff and guided us to a new car, which we bought. We wish him well as his career moves forward and would certainly point out to our friends and colleagues that this dealership renewed our faith with the Toyota brand and the new generation of automobile salespeople. More
How car/truck buying should be This is how all dealers should be everyone there was extremely friendly my salesman Ed Crouse was a pleasureto do business with very knowledgeable wor This is how all dealers should be everyone there was extremely friendly my salesman Ed Crouse was a pleasureto do business with very knowledgeable worked with me on the price of the truck very upfront with everythingwith no hidden surpriseswhen done & nothing was to much troublefor him.Mike Viera in finance also a pleasureto work with very friendly & you feel very comfortable working with him.The whole experience was stress free & they are really the poster child for how all dealerships should be More
Land Cruiser Service check Went in for service, left less than one hour later with a fully serviced clear car. The team is very professional and customer centered. What more c Went in for service, left less than one hour later with a fully serviced clear car. The team is very professional and customer centered. What more can you ask for? More