Hoffman Toyota
West Simsbury, CT
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We were originally reluctant to buy from Hoffman Toyota because of a stressful experience in finalizing a lease from Hoffman Honda a few years before. Rick Siedman, our salesman, persuaded us to buy from H because of a stressful experience in finalizing a lease from Hoffman Honda a few years before. Rick Siedman, our salesman, persuaded us to buy from Hoffman Toyota by promising that the two stores ran very differently, and that we would have a much better experience with him at Toyota. Rick was right. He and Jose Espinosa arranged a long afternoon test drive for us that persuaded us to lease a new Highlander, and brought in our desired vehicle from out-of-state at a very competitive final lease price. The delivery experience was easy, and Anthony Bailey in the finance office made the closing of the lease deal fast and hassle-free, in particular by honoring a Hoffman Group direct mail coupon that had the ultimate effect of adding $1,000 to our lease down payment. This was an excellent car buying experience, and we'll definitely return to Hoffman Toyota. More
From start to finish, the best car-buying experience we have ever had. Curtis Bostic and Tyrell Dombrowski were top-notch! The Hoffman Auto Group does an outstanding job in terms of professionalism, fair have ever had. Curtis Bostic and Tyrell Dombrowski were top-notch! The Hoffman Auto Group does an outstanding job in terms of professionalism, fairness, friendliness, and efficiency. More
Our buying experience is always OUTSTANDING 100% at the Hoffman Toyota Dealer. We always have a great experience at the Hoffman Dealership! Your great service and kindness is well appreciated, we felt we Hoffman Toyota Dealer. We always have a great experience at the Hoffman Dealership! Your great service and kindness is well appreciated, we felt welcome. Tyrell D. is also an outstanding person to do business with. He is open and honest and that is the key to make a good business. Jose Rivera was very professional, kind and friendly. He spent the time with us to helps us through the whole process. Great work Jose. Everyone in the store was very kind and helpful We highly recommend this dealership! is the best with high quality of customer service! Alex More
I was reluctant to buy a car from Hoffman only because I live quite a distance away. However, it was a pleasure doing business with them. Julio Sosa is an excellent sales person. I would highly recommend live quite a distance away. However, it was a pleasure doing business with them. Julio Sosa is an excellent sales person. I would highly recommend Hoffman Toyota. More
Everyone was so friendly, answered my questions and concerns and helped me get through a tough situation. Everyone even though may of been tired from working a long day were very positive in the way th concerns and helped me get through a tough situation. Everyone even though may of been tired from working a long day were very positive in the way they treated me and even though I was on a time crunch they made things happen and did not try to lure me away from my goal. This is experience was one of the best experiences with Hoffman. I previously purchased a vehicle from Hoffman Nissan, and even though they are all in the family type of dealership, Toyota/Scion was a better experience. Hoffman overall is a very well organized corporation and has values. More
Julio Sosa greeted us warmly as soon as we came in and quickly arranged to show us the car we saw on the Internet. As we were test driving it he explained in great detail why this car, the Rav4, would be quickly arranged to show us the car we saw on the Internet. As we were test driving it he explained in great detail why this car, the Rav4, would be a better choice than a Honda CRV which we also had come to see. Julio did such a great job of explaining that we didn't even bother to look anywhere else - we just bought the car on the spot. No matter how obscure or minute the questions I had for Julio, he answered them all with knowledge and confidence. His comparisons to the CRV made sense to us according to our lifestyle needs. I am so glad I came to him first rather than going to Honda - he saved us from making a mistake on the second largest purchase a person makes. The car- we love it so far - it is everything Julio says it would be. If anyone we know wants a car I will not hesitate to direct them not only to Hoffman but to Julio himself. Finally, a car salesman who lets the car sell itself with his help to understand what we are looking at. Kudos to Mr. Sosa, and many, many thanks. You have given us the gift of having the right car for ourselves and helping us wade through the car buying process. David Boyd and Sharon Sweet More
Very good dealership. Have bought many vehicles (new and used) from them. Rick was very friendly and patient throughout the entire process (even worked after closing to finish sales contract). Knowledgeab used) from them. Rick was very friendly and patient throughout the entire process (even worked after closing to finish sales contract). Knowledgeable about vehicle and not an overly-aggressive sales person. Good experience. As for the vehicle, it is good, but I have a couple issues which I have yet to call on. I am very confident that they will do right by me. They always have. More
We just purchased our first Prius at Hoffman Toyota, we had a very good experience, we received a very good customer service, we'll recommend hoffman toyota to anybody. had a very good experience, we received a very good customer service, we'll recommend hoffman toyota to anybody. More
Curtis was a very pleasant,knowledgable and honest sales person. I would highly recommend Hoffman's as a dealership and Curtis as your personal representative. person. I would highly recommend Hoffman's as a dealership and Curtis as your personal representative. More
My sales rep - George Corsa - was very knowledgeable of the Toyota product. Every question I asked him, he had an answer ready for me and was very clear explaining the new features of the car. My experie the Toyota product. Every question I asked him, he had an answer ready for me and was very clear explaining the new features of the car. My experience with George was very professional and very cordial. He was easy to speak with and he knew his product inside out. The Manager - Tyrell Dabrowski - was the first to greet me and he is a very energetic young man and made me feel quite welcome as I walked into the dealership. He too, was easy to work with and finalize the deal. The Credit Manager - Jamaal Alkatib - was very easy to deal with and he was very clear in explaining the contract we were about to sign and the advantages of exercising the extended warranty. Overall I would have to say as my wife and I walked into the dealership we were made to feel very welcome and we were treated great by everyone we came into contact with. This is my second Camry I have purchased from Hoffman and I would not hesitate at all to return to Hoffman for my third. When you walk thru the doors of Hoffman Toyota, they make you feel like part of the family. GREAT JOB EVERYONE!!!!! More