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Hoffman Toyota

West Simsbury, CT

4.1
875 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 875 reviews

May 29, 2015

Best price matching policy, true people We were looking for this car from last 2 months. Some dealers were cheaters , rude and gave us very high price. But Hoffman Toyota people are straight More

by mdave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Crouse, Jose Espinosa, Mike Viara
Jun 04, 2015 -

Hoffman Toyota responded

Hi mdave, Thank you for choosing Hoffman Toyota Scion for your recent purchase. We are pleased to read your positive feedback on working with our sales consultant Eddie. Our staff is committed to ensuring you have an excellent experience. We are thrilled your experience was quick and you were able to take your new Toyota home that day! We trust you are enjoying your new vehicle and look forward to servicing it to keep it running beautifully for you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 24, 2015

Excelent experience leasing our new Toyota at Hoffman was simple and painless experience. The sales staff were friendly and knowledgeable. The process was quick with no More

by Bdibble342
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Alkatib, James Fappiano, Jeannette Garcia
May 26, 2015 -

Hoffman Toyota responded

Hi Bdibble342. Thank you for choosing Hoffman Toyota! We are pleased to hear you had an excellent experience with Jamal, James and Jeannette. We value what our customers have to say and thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 12, 2015

Wonderful Service We have had our cars serviced at Hoffman for a number of years and have always had great service and competitive prices. We just bought a Highlander f More

by Sarah Dolan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Roche, Jose Espinosa, Mike Viara
May 06, 2015 -

Hoffman Toyota responded

Hi Sarah, Thank you for continuing to choose Hoffman Toyota for your vehicles service needs. We appreciate your feedback about your experience with our sales consultant Jesus, our general sales manager Jose and our business manager Mike. We value what our customers have to say and we want to sincerely thank you for sharing your experience. We look forward to seeing you again when your new Toyota Highlander needs service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 28, 2015

Doesn't get any better. From start to finish the staff was outstanding on every level. Courteous, responsive and attentive all along the way. They really strive to assure t More

by bigradmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Sosa, Tyrrell Dabrowski, Zachary Hoffman
May 11, 2015 -

Hoffman Toyota responded

Hello bigradmd, Thank you for choosing Hoffman Toyota Scion for your recent purchase. We are pleased to read the positive feedback on our sales director Tyrrell, and our sales consultant Julio. Our staff is dedicated to providing an exceptional experience at every visit. We value what our customers have to say and sincerely thank you for sharing your story. We trust you are enjoying your new vehicle and look forward to seeing you again when it needs maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 26, 2015

I can't say enough positive things about the experience. I worked with Zach Hoffman, Jose Reivera, Jose Espinosa, and Jamal Alkatib and I've never been treated better by an entire organization, everyone invo More

by JonahBrugger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Jose Espinosa, Zachary Hoffman, Heather Beers
May 11, 2015 -

Hoffman Toyota responded

Hi Jonah, Thank you for choosing Hoffman Toyota for your recent purchase! We appreciate your feedback about working with Zach Hoffman and his team. They are a great team, ensuring your experience is exceptional and you are ready to hit the road in your new car. We value what our customers have to say and want to sincerely thank you for sharing your experience with others. We trust you are enjoying your new Toyota Highlander and look forward to servicing it for you to keep it running beautifully for the years to come. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 26, 2015

Leasing a new Toyota SE Great experience and no pressure. I told them what I wanted my lease payment to be and my total out of pocket to be and they were able to meet my pay More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Jose Espinosa, Mike Viara
May 11, 2015 -

Hoffman Toyota responded

Hello John, Thank you so much for choosing Hoffman Toyota for your recent purchase. We appreciate your feedback about working with Jose Rivera and Jose Espinosa. Our staff is dedicated to ensuring our customers have an exceptional experience. We are thrilled to hear that after your positive experience your daughter now has a new Toyota Camry XSE and your friend may have a new vehicle too! We value what our customers have to say and sincerely thank you for sharing your story. We trust you and your daughter are loving your new vehicles. Let us know any time if you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 25, 2015

Top Shelf service department My first experience with the service department was very positive and impressive. We had an issue needing their attention and the service department More

by Al
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gadomski
May 11, 2015 -

Hoffman Toyota responded

Hi Al, Thank you for choosing Hoffman Toyota for your service needs. We appreciate your feedback on Nelson and Rich. Our Toyota team is always willing to help address any issues or concerns you have with your vehicle to get you back on the road as soon as possible. We appreciate you and look forward to seeing you again. Thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Body, Driven by Trust.

March 25, 2015

The Sales Team was a pleasure to work with From the time we first met Jose Rivera a.k.a. "Rabbit" we knew he really liked his work. Jose is outgoing, helpful, and prepared to answer questions. More

by Al
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Jose Espinosa, Jamal Alkatib
May 11, 2015 -

Hoffman Toyota responded

Hi Al, Thank you for choosing Hoffman Toyota Scion for your recent purchase. We appreciate the feedback about working with Jose Rivera, Jose Espinosa and Jamal Alkatib. Thank you for trusting the knowledge and commitment of "Rabbit" to ensure you got the exact vehicle you wanted. Our staff is dedicated to providing an exception experience from start to finish every time. We trust you are enjoying your new Toyota and look forward to servicing your vehicle to keep it running great for you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 21, 2015

A First Class Dealership Very helpful sales and finance staff . Never felt pressured they did a fantastic job of explaining everything. Larry and mike did an excellent job, ne More

by scot v.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Valenta, Mike Viara, Heather Beers
May 14, 2015 -

Hoffman Toyota responded

Hi scot v. Thank you for choosing Hoffman Toyota Scion for your recent purchase. We appreciate your feedback on working with our sales consultant, Larry and our business manager, Mike. It is important to us to ensure you have an exceptional experience. We trust you are loving your new vehicle and look forward to servicing it for you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 19, 2015

Care, attention and service are exceptional. Another wonderful experience! I just received my new 2015 Corolla this week. This is the 11th new car Julio Sosa has sold or leased my family. Yes, More

by Doug Cooke
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Sosa, Jamal Alkatib, Kathleen Skiba
May 14, 2015 -

Hoffman Toyota responded

Hi Doug, Thank you so much for continuing to choose Hoffman Toyota for you and your family. We are glad to know Toyota has been your brand of choice and as you know we are here to help keep your newest vehicle running beautifully for a long time ahead. Thank you for providing feedback on our sales consultant Julio. Our staff is committed to ensuring you have an exceptional experience every time. We value what our customers have to say and sincerely thank you for giving us your trust when it comes to such a major purchase. We look forward to seeing you when your Corolla need maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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