
Hoffman Toyota
West Simsbury, CT
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Know your Customer Please note that Keith Lundy is always helpful. I am dealing with Keith for sometime and he makes sure at each service that all items promised/or requ Please note that Keith Lundy is always helpful. I am dealing with Keith for sometime and he makes sure at each service that all items promised/or required are done right. On this visit I was pressed for time but Keith made it sure that I got out on time to go to my next schedule appointment on time. Thank you Keith. I know Hoffman Organization is aware of his skills and expertise. Thank you Keith. More
Air Bag Sensor Recall 2013 Toyota Camry LE Mike Fitzgerald and all of the members of the Service Team at Hoffman Toyota responded with compassion and extended every possible effort to resolve m Mike Fitzgerald and all of the members of the Service Team at Hoffman Toyota responded with compassion and extended every possible effort to resolve my problem. This level of customer care is a rare find in today. I'm so please with genuine care and concern to resolving my issues'. It's not often you find people who care as much as the team at Hoffman Toyota. I plan on bringing my car there for all of of my service needs. Thank you Mike Fitzgerald!!! More
Best service hands down! I bring both of my vehicle's to Keith at Hoffman. I only allow Brian to work both my car and my husbands car. Keith is always very flexiable with th I bring both of my vehicle's to Keith at Hoffman. I only allow Brian to work both my car and my husbands car. Keith is always very flexiable with the time and dates I need as well as setting up a loaner for me. With Brian doing the work I know 100% he is looked over my car and no stone is left un turned. I have been a repeat customer for years, and will continue to be a customer with a team like Keith and Brian. Thank you guys for everything, your service and overall customer experince is truly unique within the auto business More
Just got my new car from here thanks to their great service! I just got my new car from this dealership but it wasn't my first time doing business here. My family has always gone here when in need of a new car. I just got my new car from this dealership but it wasn't my first time doing business here. My family has always gone here when in need of a new car. They've never had any complaints. The employees try really hard to make sure you leave happy and they try their best to work with you so you can get the vehicle you want. I will continue to do business with them and I'm sure my family will too(: More
Best price matching policy, true people We were looking for this car from last 2 months. Some dealers were cheaters , rude and gave us very high price. But Hoffman Toyota people are straight We were looking for this car from last 2 months. Some dealers were cheaters , rude and gave us very high price. But Hoffman Toyota people are straight forward and truthful. Without any long discussions manager matched price and within 2 and half hours we were out with our new car. Great people.Truly recommend them. Go for it! More
Excelent experience leasing our new Toyota at Hoffman was simple and painless experience. The sales staff were friendly and knowledgeable. The process was quick with no leasing our new Toyota at Hoffman was simple and painless experience. The sales staff were friendly and knowledgeable. The process was quick with no pressure. More
Wonderful Service We have had our cars serviced at Hoffman for a number of years and have always had great service and competitive prices. We just bought a Highlander f We have had our cars serviced at Hoffman for a number of years and have always had great service and competitive prices. We just bought a Highlander from Hoffman and had a wonderful experience--great price on the car, great price on our trade in, and great customer service from everyone. We worked with Jesus who was friendly and patient and not pushy at all. Jose, the manager, is professional and friendly and was very attentive to what we needed. And, Mike, the finance manager got us a better rate on our loan than we had asked for (based on preapproval elsewhere). Can't recommend highly enough--the staff made a difficult task very easy and pleasant! More
Doesn't get any better. From start to finish the staff was outstanding on every level. Courteous, responsive and attentive all along the way. They really strive to assure t From start to finish the staff was outstanding on every level. Courteous, responsive and attentive all along the way. They really strive to assure the customer is totally satisfied. From Tyrrell to Julio, the experience was flawless and I will recommend this team and dealership to everyone. More
I can't say enough positive things about the experience. I worked with Zach Hoffman, Jose Reivera, Jose Espinosa, and Jamal Alkatib and I've never been treated better by an entire organization, everyone invo I worked with Zach Hoffman, Jose Reivera, Jose Espinosa, and Jamal Alkatib and I've never been treated better by an entire organization, everyone involved in the transaction was top notch, gracious, and a true pleasure to work with. I've never recommended a car dealership before, but after the way I was treated by Zach and his team, We would definitely make the drive (we live an hour away) to buy again. We love our new Highlander, thanks guys! More
Leasing a new Toyota SE Great experience and no pressure. I told them what I wanted my lease payment to be and my total out of pocket to be and they were able to meet my pay Great experience and no pressure. I told them what I wanted my lease payment to be and my total out of pocket to be and they were able to meet my payment and offered me less out of pocket than what I put down last time. The experience was so positive my daughter went back with me the next day and leased a Toyota Camry XSE. She was leasing a Honda Accord. Both Jose River and Jose Espinosa worked great as a team for both me and my daughter and my daughter. Jose Espinosa kept crunching numbers while Jose Rivera kept bring up cars for us to look at and test drive. I am going back in 3 days to negotiate a lease for a friend of mine, they think I got great lease payments with very little out of pocket, their monthly payment is $153.00 / mo. higher than mine More