Hoffman Toyota
West Simsbury, CT
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Best price matching policy, true people We were looking for this car from last 2 months. Some dealers were cheaters , rude and gave us very high price. But Hoffman Toyota people are straight We were looking for this car from last 2 months. Some dealers were cheaters , rude and gave us very high price. But Hoffman Toyota people are straight forward and truthful. Without any long discussions manager matched price and within 2 and half hours we were out with our new car. Great people.Truly recommend them. Go for it! More
Excelent experience leasing our new Toyota at Hoffman was simple and painless experience. The sales staff were friendly and knowledgeable. The process was quick with no leasing our new Toyota at Hoffman was simple and painless experience. The sales staff were friendly and knowledgeable. The process was quick with no pressure. More
Wonderful Service We have had our cars serviced at Hoffman for a number of years and have always had great service and competitive prices. We just bought a Highlander f We have had our cars serviced at Hoffman for a number of years and have always had great service and competitive prices. We just bought a Highlander from Hoffman and had a wonderful experience--great price on the car, great price on our trade in, and great customer service from everyone. We worked with Jesus who was friendly and patient and not pushy at all. Jose, the manager, is professional and friendly and was very attentive to what we needed. And, Mike, the finance manager got us a better rate on our loan than we had asked for (based on preapproval elsewhere). Can't recommend highly enough--the staff made a difficult task very easy and pleasant! More
Doesn't get any better. From start to finish the staff was outstanding on every level. Courteous, responsive and attentive all along the way. They really strive to assure t From start to finish the staff was outstanding on every level. Courteous, responsive and attentive all along the way. They really strive to assure the customer is totally satisfied. From Tyrrell to Julio, the experience was flawless and I will recommend this team and dealership to everyone. More
I can't say enough positive things about the experience. I worked with Zach Hoffman, Jose Reivera, Jose Espinosa, and Jamal Alkatib and I've never been treated better by an entire organization, everyone invo I worked with Zach Hoffman, Jose Reivera, Jose Espinosa, and Jamal Alkatib and I've never been treated better by an entire organization, everyone involved in the transaction was top notch, gracious, and a true pleasure to work with. I've never recommended a car dealership before, but after the way I was treated by Zach and his team, We would definitely make the drive (we live an hour away) to buy again. We love our new Highlander, thanks guys! More
Leasing a new Toyota SE Great experience and no pressure. I told them what I wanted my lease payment to be and my total out of pocket to be and they were able to meet my pay Great experience and no pressure. I told them what I wanted my lease payment to be and my total out of pocket to be and they were able to meet my payment and offered me less out of pocket than what I put down last time. The experience was so positive my daughter went back with me the next day and leased a Toyota Camry XSE. She was leasing a Honda Accord. Both Jose River and Jose Espinosa worked great as a team for both me and my daughter and my daughter. Jose Espinosa kept crunching numbers while Jose Rivera kept bring up cars for us to look at and test drive. I am going back in 3 days to negotiate a lease for a friend of mine, they think I got great lease payments with very little out of pocket, their monthly payment is $153.00 / mo. higher than mine More
Top Shelf service department My first experience with the service department was very positive and impressive. We had an issue needing their attention and the service department My first experience with the service department was very positive and impressive. We had an issue needing their attention and the service department was extremely responsive to our concern. Their foreman - Nelson - is a real pro. We went for a test drive and Nelson excelled in customer care, technical knowledge, and diagnostic approach. I make these comments based on my personal experience managing people responsible for maintaining their own diagnostic and technical prowess. Rich Gadomski, Service Advisor, was especially great to work with and did not hesitate in addressing our concern. Rich provided timely, useful, and accurate feedback - what more could one ask for? More
The Sales Team was a pleasure to work with From the time we first met Jose Rivera a.k.a. "Rabbit" we knew he really liked his work. Jose is outgoing, helpful, and prepared to answer questions. From the time we first met Jose Rivera a.k.a. "Rabbit" we knew he really liked his work. Jose is outgoing, helpful, and prepared to answer questions. He understood what we were looking for and helped us consider then eliminate various vehicle models. From the selection process through to vehicle delivery Jose demonstrated professionalism and attention to detail. I have already recommended Jose to a family member. Jose Espinosa was instrumental in our final decision making and worked very closely with us to close a deal with which we felt comfortable. Jose Espinosa is a true professional but more importantly for us - a real gentleman. Finalizing the deal at delivery was a pleasant experience thanks to Jamal Alkatib. More
A First Class Dealership Very helpful sales and finance staff . Never felt pressured they did a fantastic job of explaining everything. Larry and mike did an excellent job, ne Very helpful sales and finance staff . Never felt pressured they did a fantastic job of explaining everything. Larry and mike did an excellent job, never expected to be driving the car home the same day. Thanks Heather, Larry and Mike. More
Care, attention and service are exceptional. Another wonderful experience! I just received my new 2015 Corolla this week. This is the 11th new car Julio Sosa has sold or leased my family. Yes, Another wonderful experience! I just received my new 2015 Corolla this week. This is the 11th new car Julio Sosa has sold or leased my family. Yes, 11 new cars: 5 Camrys for my wife, 4 Corollas for me, 1 Highlander for one daughter and 1 Camry for our other daughter. The personal attention and the quality and care of Julio and all of the service staff at Hoffman is exceptional. We look forward to a continued positive experience. More