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Hoffman Toyota

West Simsbury, CT

4.1
875 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 875 reviews

June 30, 2015

John was great! John at Hoffman was very professional and pleasant to work with. No run around like other car dealers. Thank you John! Jamel was great too!! More

by IMCSUMMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Oulundsen, Jamal Alkatib
Jul 03, 2015 -

Hoffman Toyota responded

Hello IMCSUMMER, Thank you for choosing Hoffman Toyota for your recent purchase! We appreciate your feedback and look forward to seeing you when it is time for your scheduled maintenance. Enjoy your vehicle! Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.

June 30, 2015

A Class Act This is my fifth purchase from Hoffman Toyota, and the second new car I bought from Mr. Julio Sosa. I have been so impressed with Julio's dedication More

by MKOSINSKI0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Sosa, Mike Viara
Jul 03, 2015 -

Hoffman Toyota responded

Hi MKOSINSKI0, Thank you for your continued choice of Hoffman Toyota for your vehicle needs! We are pleased to provide you the "class act" service you have come to expect from our team over the years. We sincerely appreciate you taking the time to share your feedback and we look forward to helping keep your Toyota running beautifully for many miles ahead. Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.

June 30, 2015

Professional, friendly service. Tyrrell geeted me and turned over to Julio. I explained I wasn't happy with the way Wallingford Toyota had treated me, and wanted to see what they cou More

by KEVJOHNSTON99
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Sosa, Tyrrell Dabrowski, Mike Viara
Jul 03, 2015 -

Hoffman Toyota responded

Hello KEVJOHNSTON99, Thank you for stopping in to see us at Hoffman Toyota! It was a pleasure to work with you and determine the best course of action on your new RAV4. Tyrrell, Julio and Mike are here to assist any time and will always work to provide you with an excellent experience. If you have any further questions about the features on your vehicle please feel free to give Julio a call any time as well. We want to ensure you enjoy your RAV4 and get the most out of all it has to offer. Thanks again for choosing Hoffman and we look forward to seeing you again. Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.

June 29, 2015

Easy transaction! Matthew was pleasant to work with and this was the most painless car buying experience I've ever had. Mike made the paperwork easy as well. We wil More

by JBLOOM0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt West, Mike Viara
Jun 29, 2015 -

Hoffman Toyota responded

Hello JBLOOM0, Thank you for choosing Hoffman Toyota and providing us with your feedback about your most recent purchase. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. We trust you are loving your new vehicle! Thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 29, 2015

Service When Needed I have been on the road and needed an assist getting the 20,000 service. I called Saturday for help and they found a way to get my check up done Satu More

by KWALSHRADIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lundy
Jul 03, 2015 -

Hoffman Toyota responded

Hello KWALSHRADIO, We are so happy to have been able to assist you quickly during your time of need. Our team is dedicated to providing exceptional service and will do all they can to help when a customer needs help right away. We appreciate you choosing Hoffman Toyota and look forward to seeing you again. Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.

June 28, 2015

Excellent Service and Perfect Execution The complete detailing was phenomenal My SUV desperately needed cleaning and waxing I have a dog that sheds and he travels in the car frequently T More

by SSSHORE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Jun 29, 2015 -

Hoffman Toyota responded

Hello SSSHORE1, Thank you for choosing Hoffman Toyota for your recent visit. We are dedicated to providing excellent and efficient service. We are pleased to hear that your detailing was phenomenal! We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 26, 2015

Know your Customer Please note that Keith Lundy is always helpful. I am dealing with Keith for sometime and he makes sure at each service that all items promised/or requ More

by VIJAYBKAMBLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lundy
Jun 29, 2015 -

Hoffman Toyota responded

Hello VIJAYBKAMBLI, Thank you for trusting Hoffman Toyota to keep your vehicle well maintained and running most efficiently. Keith is always happy to help address any questions or concerns with your vehicle and get you back on the road quickly. We look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 26, 2015

Air Bag Sensor Recall 2013 Toyota Camry LE Mike Fitzgerald and all of the members of the Service Team at Hoffman Toyota responded with compassion and extended every possible effort to resolve m More

by IAV8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald, Keith Lundy
Jun 29, 2015 -

Hoffman Toyota responded

Hi IVA8, Thank you for choosing Hoffman Toyota for your recent service visit. We appreciate your feedback on our assistant service manager Mike. Mike is always happy to go above and beyond to address your concerns with your vehicle and get you back on the road quickly. We value what our customers have to say and are pleased Mike was able to resolve your problem. We appreciate you and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 25, 2015

Best service hands down! I bring both of my vehicle's to Keith at Hoffman. I only allow Brian to work both my car and my husbands car. Keith is always very flexiable with th More

by Lkarp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rizzo, Keith Lundy
Jun 26, 2015 -

Hoffman Toyota responded

Hello Lkarp, Thank you for continuing to choose Hoffman Toyota Scion for your vehicles service needs. We are thrilled to read you had the best service hands down! Thank you for your feedback on Keith and Brian. Our Toyota team is dedicated to ensuring you have an excellent experience at every visit. We appreciate you and thank you for sharing your story. We look forward to seeing you again at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 04, 2015

Just got my new car from here thanks to their great service! I just got my new car from this dealership but it wasn't my first time doing business here. My family has always gone here when in need of a new car. More

by brianasantana7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrrell Dabrowski, Jamal Alkatib, Jeannette Garcia
Jun 05, 2015 -

Hoffman Toyota responded

Hi brianasantana7, Thank you for continuing to choose Hoffman Toyota. We appreciate your feedback on working with our sales consultant Jeannette. Our Honda team strives to ensure you receive an exceptional experience that leaves you happy. We trust you are loving your new vehicle and we look forward to seeing you and your family again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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