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Hoffman Toyota

West Simsbury, CT

4.0
879 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 879 reviews

July 02, 2015

Great salesperson The great modern facility inspires confidence in the dealership, but it really is the people that make you want to do business there. I worked with M More

by TACKERUNDERMOUNTAIN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt West, Mike Viara
Jul 03, 2015 -

Hoffman Toyota responded

Hi TRACKRUNDERMOUNTAIN, Thank you SO much for choosing Hoffman Toyota. We completely understand the importance behind the connection we make with our customers and are thrilled to read your feedback. Any time you have questions about your vehicle please feel free to give Matt or anyone on our team a call. Better yet, just stop by! We appreciate you and look forward to helping keep your car running beautifully for the years ahead. Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.

July 02, 2015

Efficient service Delivered as promised and did a great job keeping me informed. Would recommend to others to use the experts here at Hoffman Toyota in Farmington More

by Pork chops
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Jul 03, 2015 -

Hoffman Toyota responded

Hello Pork Chops, Thank you for continuing to choose Hoffman Toyota for your vehicle maintenance. We appreciate your feedback (and the smile resulting from your creative DealerRater screen name)! We look forward to seeing you again. Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.

July 01, 2015

John was great! John at Hoffman was very professional and pleasant to work with. No run around like other car dealers. Thank you John! Jamel was great too!! More

by IMCSUMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oulundsen, Jamal Alkatib
Jul 03, 2015 -

Hoffman Toyota responded

Hello IMCSUMMER, Thank you for choosing Hoffman Toyota for your recent purchase! We appreciate your feedback and look forward to seeing you when it is time for your scheduled maintenance. Enjoy your vehicle! Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.

July 01, 2015

Changed my perspective on car dealerships While beginning the process of buying my first new car, I was hesitant about what the car buying experience would be like. From the moment I began tal More

by HKing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Crouse, Mike Viara
Jul 03, 2015 -

Hoffman Toyota responded

Hi HKing, Thank you SO much for choosing Hoffman Toyota as the best dealership to help with your first new car! We are thrilled that you chose us and appreciate your feedback about the helpfulness you received while working with Ed! We want to make sure you know all of the wonderful features your RAV4 offers and are here any time you have questions going forward. Enjoy your vehicle and we look forward to helping keep it running beautifully for many years ahead! Thanks again for choosing Hoffman. Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.

June 30, 2015

60,000 mile check, etc, etc, etc Having lived in Vermont since we owned this Toyota Highlander Hybrid (2007), it was a pleasure yo have it worked on at this service center in CT. Lots More

by BEVANDPG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeAngelis
Jul 03, 2015 -

Hoffman Toyota responded

Hi BVANDPG, Thank you for choosing Hoffman Toyota to perform the maintenance needed on your Highlander. We are happy to help you get the most out of your vehicle and ensure it runs efficiently for many more miles. We look forward to seeing you again. Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.

June 30, 2015

Service When Needed I have been on the road and needed an assist getting the 20,000 service. I called Saturday for help and they found a way to get my check up done Satu More

by KWALSHRADIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Lundy
Jul 03, 2015 -

Hoffman Toyota responded

Hello KWALSHRADIO, We are so happy to have been able to assist you quickly during your time of need. Our team is dedicated to providing exceptional service and will do all they can to help when a customer needs help right away. We appreciate you choosing Hoffman Toyota and look forward to seeing you again. Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.

June 30, 2015

Professional, friendly service. Tyrrell geeted me and turned over to Julio. I explained I wasn't happy with the way Wallingford Toyota had treated me, and wanted to see what they cou More

by KEVJOHNSTON99
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Sosa, Tyrrell Dabrowski, Mike Viara
Jul 03, 2015 -

Hoffman Toyota responded

Hello KEVJOHNSTON99, Thank you for stopping in to see us at Hoffman Toyota! It was a pleasure to work with you and determine the best course of action on your new RAV4. Tyrrell, Julio and Mike are here to assist any time and will always work to provide you with an excellent experience. If you have any further questions about the features on your vehicle please feel free to give Julio a call any time as well. We want to ensure you enjoy your RAV4 and get the most out of all it has to offer. Thanks again for choosing Hoffman and we look forward to seeing you again. Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.

June 30, 2015

A Class Act This is my fifth purchase from Hoffman Toyota, and the second new car I bought from Mr. Julio Sosa. I have been so impressed with Julio's dedication More

by MKOSINSKI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Sosa, Mike Viara
Jul 03, 2015 -

Hoffman Toyota responded

Hi MKOSINSKI0, Thank you for your continued choice of Hoffman Toyota for your vehicle needs! We are pleased to provide you the "class act" service you have come to expect from our team over the years. We sincerely appreciate you taking the time to share your feedback and we look forward to helping keep your Toyota running beautifully for many miles ahead. Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.

June 29, 2015

Easy transaction! Matthew was pleasant to work with and this was the most painless car buying experience I've ever had. Mike made the paperwork easy as well. We wil More

by JBLOOM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt West, Mike Viara
Jun 29, 2015 -

Hoffman Toyota responded

Hello JBLOOM0, Thank you for choosing Hoffman Toyota and providing us with your feedback about your most recent purchase. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. We trust you are loving your new vehicle! Thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 28, 2015

Excellent Service and Perfect Execution The complete detailing was phenomenal My SUV desperately needed cleaning and waxing I have a dog that sheds and he travels in the car frequently T More

by SSSHORE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Jun 29, 2015 -

Hoffman Toyota responded

Hello SSSHORE1, Thank you for choosing Hoffman Toyota for your recent visit. We are dedicated to providing excellent and efficient service. We are pleased to hear that your detailing was phenomenal! We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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