Hoffman Toyota
West Simsbury, CT
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John was great! John at Hoffman was very professional and pleasant to work with. No run around like other car dealers. Thank you John! Jamel was great too!! John at Hoffman was very professional and pleasant to work with. No run around like other car dealers. Thank you John! Jamel was great too!! More
A Class Act This is my fifth purchase from Hoffman Toyota, and the second new car I bought from Mr. Julio Sosa. I have been so impressed with Julio's dedication This is my fifth purchase from Hoffman Toyota, and the second new car I bought from Mr. Julio Sosa. I have been so impressed with Julio's dedication to the customer that I specifically sought him out to buy my new Camry. Julio brings that "class act" I look for in a dealership. Coupled with your service department (Mike Fitzgerald is another outstanding Hoffman professional), I find the overall experience of working with Hoffman quite exceptional. More
Professional, friendly service. Tyrrell geeted me and turned over to Julio. I explained I wasn't happy with the way Wallingford Toyota had treated me, and wanted to see what they cou Tyrrell geeted me and turned over to Julio. I explained I wasn't happy with the way Wallingford Toyota had treated me, and wanted to see what they could offer. I was undecided on whether to lease again or buy. We looked at a Rav4 which I had driven the week before, and decided it was what I wanted. Tyrrell worked up the numbers and we aged on a price. I told him I could get better financing through my credit union and he said he would have Mike work on it. Mike came back with lower rate than my credit union. Mike and I then went over all the coverages available, and I choice what I wanted. Julio got the car ready for me, took me through all the options and features and set up my Bluetooth. All three were heat to work with and made my experience very enjoyable. The only problem was, when I got home there was a commercial for Rav4 with 60 months and 0.9 financing. My credit rating is over 800 and I got 2.19 financing for 72 months. It seems we could have done a little better there. More
Easy transaction! Matthew was pleasant to work with and this was the most painless car buying experience I've ever had. Mike made the paperwork easy as well. We wil Matthew was pleasant to work with and this was the most painless car buying experience I've ever had. Mike made the paperwork easy as well. We will definitely be back for future cars for our family. More
Service When Needed I have been on the road and needed an assist getting the 20,000 service. I called Saturday for help and they found a way to get my check up done Satu I have been on the road and needed an assist getting the 20,000 service. I called Saturday for help and they found a way to get my check up done Saturday afternoon. Thanks Keith for your customer care. More
Excellent Service and Perfect Execution The complete detailing was phenomenal My SUV desperately needed cleaning and waxing I have a dog that sheds and he travels in the car frequently T The complete detailing was phenomenal My SUV desperately needed cleaning and waxing I have a dog that sheds and he travels in the car frequently The results were phenomenal!!!! The Service personnel did an excellent job Mike promised and his team delivered!!!! More
Know your Customer Please note that Keith Lundy is always helpful. I am dealing with Keith for sometime and he makes sure at each service that all items promised/or requ Please note that Keith Lundy is always helpful. I am dealing with Keith for sometime and he makes sure at each service that all items promised/or required are done right. On this visit I was pressed for time but Keith made it sure that I got out on time to go to my next schedule appointment on time. Thank you Keith. I know Hoffman Organization is aware of his skills and expertise. Thank you Keith. More
Air Bag Sensor Recall 2013 Toyota Camry LE Mike Fitzgerald and all of the members of the Service Team at Hoffman Toyota responded with compassion and extended every possible effort to resolve m Mike Fitzgerald and all of the members of the Service Team at Hoffman Toyota responded with compassion and extended every possible effort to resolve my problem. This level of customer care is a rare find in today. I'm so please with genuine care and concern to resolving my issues'. It's not often you find people who care as much as the team at Hoffman Toyota. I plan on bringing my car there for all of of my service needs. Thank you Mike Fitzgerald!!! More
Best service hands down! I bring both of my vehicle's to Keith at Hoffman. I only allow Brian to work both my car and my husbands car. Keith is always very flexiable with th I bring both of my vehicle's to Keith at Hoffman. I only allow Brian to work both my car and my husbands car. Keith is always very flexiable with the time and dates I need as well as setting up a loaner for me. With Brian doing the work I know 100% he is looked over my car and no stone is left un turned. I have been a repeat customer for years, and will continue to be a customer with a team like Keith and Brian. Thank you guys for everything, your service and overall customer experince is truly unique within the auto business More
Just got my new car from here thanks to their great service! I just got my new car from this dealership but it wasn't my first time doing business here. My family has always gone here when in need of a new car. I just got my new car from this dealership but it wasn't my first time doing business here. My family has always gone here when in need of a new car. They've never had any complaints. The employees try really hard to make sure you leave happy and they try their best to work with you so you can get the vehicle you want. I will continue to do business with them and I'm sure my family will too(: More