Hoffman Toyota

Excellent Really friendly, very nice waiting area and prompt. The procedure was explained clearly and I found the waiting area to be clean and nice. I through i Really friendly, very nice waiting area and prompt. The procedure was explained clearly and I found the waiting area to be clean and nice. I through it would 2 hours and was pleased to see him calling me in 1 hour. More

Excellent service As part of the normal 25K check, they diagnosed the problem I was having with the rear hatch, were able to get the parts and replace the linear actuat As part of the normal 25K check, they diagnosed the problem I was having with the rear hatch, were able to get the parts and replace the linear actuators (under warranty) that day. Linda Schultz is the best! More

Efficient and professional experience It started when I pulled up to service door 6:57 the attendant was there to check me in. WhenI turned around my service person Keith greeted by first It started when I pulled up to service door 6:57 the attendant was there to check me in. WhenI turned around my service person Keith greeted by first name and asked for ins card and license and to go to his office . Within five minutes I was driving my loaner car out the door and able to make an early meeting I had to win late and went to sales dept. my car was right in front. Receptionist give me keys and paperwork and was out in two minutes More

Everyone there is super-nice no matter what. I love getting my car serviced here---it might be more expensive, but it's worth it because the work is always efficient and thorough. Plus every emp I love getting my car serviced here---it might be more expensive, but it's worth it because the work is always efficient and thorough. Plus every employee I interact with, each time, is friendly and welcoming--makes a difference! More

5 star service experience Mike Fitzgerald and Keith Lundy did a great job! Took car in for second time for intermittent audio display unit problem and door lock problem. This t Mike Fitzgerald and Keith Lundy did a great job! Took car in for second time for intermittent audio display unit problem and door lock problem. This time Mike and Keith asked the shop foreman to join us as I explained the problem. I was given a loaner vehicle and they took the day troubleshooting both problems. They were able to diagnose both problems, complete repairs on the lock mechanism, but had to order replacement parts for the audio unit. Overall I couldn't be happier with their responsiveness and the quality of their shop's work. I would recommend them to anyone. More

30,000 mi service This section should be optional. Most customers do not have the time for long surveys. The service was excellent and as expected. I will continue to This section should be optional. Most customers do not have the time for long surveys. The service was excellent and as expected. I will continue to do service with Hoffman Toyota. More

Efficient service Delivered as promised and did a great job keeping me informed. Would recommend to others to use the experts here at Hoffman Toyota in Farmington Delivered as promised and did a great job keeping me informed. Would recommend to others to use the experts here at Hoffman Toyota in Farmington More

Great salesperson The great modern facility inspires confidence in the dealership, but it really is the people that make you want to do business there. I worked with M The great modern facility inspires confidence in the dealership, but it really is the people that make you want to do business there. I worked with Matt West as my sales person and he was very knowledgeable and personable and made me feel very confident in my decision. More

60,000 mile check, etc, etc, etc Having lived in Vermont since we owned this Toyota Highlander Hybrid (2007), it was a pleasure yo have it worked on at this service center in CT. Lots Having lived in Vermont since we owned this Toyota Highlander Hybrid (2007), it was a pleasure yo have it worked on at this service center in CT. Lots to be brought up to standards. Thanks, More

Changed my perspective on car dealerships While beginning the process of buying my first new car, I was hesitant about what the car buying experience would be like. From the moment I began tal While beginning the process of buying my first new car, I was hesitant about what the car buying experience would be like. From the moment I began talking with Ed, my perception of car the car buying experience changed. He took the time to really show me around the RAV4 and offered me an overnight test drive. Throughout the whole experience he made sure to make me feel comfortable and that I understood the features of the vehicle. Thank you Ed for all of your help! If you are looking for a car, definitely stop by and ask for Ed if he's available. I was very happy to give him my business and look forward to my adventure in my new car!! More